Manager/Senior Manager – IT Operations Management ( 8+ years of experience in IT operations, IT infrastructure) - Andheri, Mumbai

Manager/Senior Manager – IT Operations Management

We are hiring for one of our Client who is in to Mutual Fund Industry and looking for a Manager/Senior Manager – IT Operations Management,8+ Years experience IT operations, IT infrastructure, or service management.

Roles and Responsibilities

We are looking for a highly skilled Manager/Senior Manager – IT Operations Management to oversee and enhance our IT infrastructure, service management, and operational efficiency. The ideal candidate will have strong expertise in IT operations, cloud platforms, cybersecurity, and IT governance, ensuring seamless IT service delivery and business continuity.

•Lead IT operations, ensuring system availability, performance, and security.

•Manage IT infrastructure, networks, servers, and cloud environments.

•Oversee IT service management (ITSM) processes, including incident, change, and problem management.

•Implement and monitor cybersecurity frameworks and compliance standards.

•Manage IT vendors, contracts, and SLAs to optimize service delivery.

•Drive IT automation, monitoring, and performance optimization initiatives.

•Collaborate with cross-functional teams to align IT with business objectives.

•Handle IT audits, risk assessments, and compliance reporting.

Qualification & Experience

•Bachelor's/ Master’s degree in IT, Computer Science, or related field.

•8+ years of experience in IT operations, IT infrastructure, or service management.

•Expertise in ITSM tools (ManageEngine, Jira, etc.), cloud (AWS/Azure), and cybersecurity.

•Strong knowledge of IT governance (ITIL, COBIT) and compliance frameworks.

•Certifications such as ITIL, CCNP, or PRINCE2 are preferred.

Skills

● Excellent leadership, problem-solving, and stakeholder management skills

● Ability to work in a fast-paced environment and manage multiple priorities

Interested candidates can send resume on

mandar.kulkarni@talentcorner.in