Manager Sales - B2C Telecom | UK

• Role: Sales Manager (Management role)
• Industry: Telecoms, Managed IT, Security
• Market Place: United Kingdom.
• Market Segment: Business to Consumer, United Kingdom
• Nature: Sales operations team management, oversee functions & a large team for a Britain based technology Businesss Sales, Team building, Man Management, Cost metrics, Productivity Evaluation, Sales, Appointments, Order Signing, Quality Approval and customer-service day to day all complete client-lifecycle journey functions for B2B Clients at a whole

Job Description:

• We are seeking a dynamic and results-driven Sales Operations Manager with a strong background in international outbound BPO sales processes to lead our UK-based B2C sales function.
• This is an exciting opportunity to join a fast-growing British technology company offering telecom, IT, and security solutions to residential customers.

Key Responsibilities:

• Lead and manage a high-performing outbound sales team targeting UK residential customers.
• Drive performance across multiple sales pods, ensuring KPIs and conversion targets are consistently met.
• Optimize dialer strategies, lead allocation, and campaign execution for maximum ROI.
• Coach, mentor, and develop Team Leaders and Sales Executives to enhance productivity and morale.
• Collaborate with marketing and product teams to align sales strategies with customer needs.
• Monitor sales metrics, prepare reports, and present insights to senior leadership.

Desired Candidate Profile:

• Minimum 5 years of experience managing international outbound voice processes in a BPO or contact centre environment.
• Proven track record in B2C sales, preferably in telecom, IT, or home security domains.
• Strong leadership and team development skills.
• Experience with dialer systems, CRM tools, and sales analytics.
• Excellent communication, negotiation, and stakeholder management abilities.

Perks and Benefits:

• Competitive base salary + performance-linked incentives
• Career progression in a fast-growing UK tech business
• Exposure to international markets and cutting-edge sales technologies
• In house cafeteria
• Home Drop facilities
• Medical Insurance
• Paid Time Offs
• Constant training & upskilling

Shift timings : 2:15pm to 11:30pm | Monday to Friday.

Location : Kolkata, fulltime, onsite.

TO APPLY : please send in your resumes to puja.ganguly@salescom.in

Job Type: Full-time

Pay: ₹700,000.00 - ₹840,000.00 per year

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person