Job
Description
We’re Hiring | Sales & Operations Manager — Le Seasons, Mahipalpur (Delhi) About Us: Le Seasons Hotels & Resorts is a trusted name in premium hospitality with a growing portfolio of elegant 4-star properties in Goa, Mahipalpur (Delhi), and Greater Noida. We take pride in delivering seamless guest experiences, excellent service standards, and strong partnerships across corporate, travel, and event segments. Position: Sales & Operations Manager Location: Le Seasons, Mahipalpur, New Delhi Role Overview: We are looking for a dynamic, experienced, and result-oriented Sales & Operations Manager to lead both the sales and operational functions for our Mahipalpur, Delhi property. The ideal candidate should have proven expertise in handling 4-star hotel operations, as well as driving sales across corporate, B2B, MICE, and travel trade segments in the Delhi NCR market. Key Responsibilities: Sales: Develop and execute sales strategies to maximize room and banquet sales. Build and maintain strong relationships with corporate clients, travel agents, OTAs, and B2B partners. Actively pursue new business opportunities and lead conversions in the corporate and MICE segments. Create monthly sales plans, projections, and performance reports. Train, guide, and supervise the sales team to enhance productivity and target achievement. Operations: Oversee day-to-day hotel operations ensuring service excellence and guest satisfaction. Coordinate with all departments (Front Office, F&B, Housekeeping, Maintenance) for smooth operations. Manage guest escalations and ensure timely resolution of operational issues. Monitor operational costs and ensure adherence to budgets. Implement SOPs and improve operational efficiency wherever necessary. Candidate Profile: Minimum 5-7 years of relevant experience in sales and hotel operations, preferably in a 4-star or upscale hotel. Strong corporate and B2B network within the Delhi NCR market. Excellent knowledge of hotel operational standards, guest management, and event handling. Ability to independently handle sales strategies, team training, operational planning, and client servicing. Excellent communication, leadership, and negotiation skills. Hands-on experience with projections, forecasting, and target planning. Job Type: Full-time Pay: ₹45,691.87 - ₹52,084.16 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Rotational shift Work Location: In person
