Facilitate workshops & discussions with various business units (e.g. Product, IT, Operations, Finance, Credit, Sales etc.) for risk identification & mitigation

Develop & implement risk management tools like Key Risk Indicators, Loss database, etc. to monitor effectiveness of controls & track risk exposure

Monitor performance of KRI against management approved thresholds and report breaches to CRO and risk committees

Oversee/track risk incidents, liaise with business for RCA, resolution and corrective action plan, report updates regarding OR incidents to CRO and risk committee

Facilitate the Risk and Control Self Assessment (RCSA) exercise & oversee implementation of risk mitigation strategies

Review new products to identify key operational risks and ensure mitigates/ controls are provided by owners

Collaborate with Internal Audit, Compliance, IS teams to facilitate cohesive risk management

Promote a strong risk-aware culture across the organization by providing training and awareness sessions on Operational Risk

Stay updated with emerging risks in the Fintech ecosystem, including regulatory guidelines, data privacy concerns, evolving cyber threats etc.

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