Manager - Query Management

3 - 7 years

4 - 6 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a skilled professional to join our team as a Manager - Query Management at Aster Medcity. The ideal candidate will have a strong background in query management and excellent communication skills.

Roles and Responsibility

  • Manage and resolve customer queries efficiently.
  • Develop and implement effective query management strategies.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Analyze and report on query resolution metrics to improve processes.
  • Provide exceptional customer service and ensure high satisfaction.
  • Identify and escalate complex issues to senior management when necessary.

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Aster Medcity logo
Aster Medcity

Healthcare

Kochi

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