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Manager, Quality Services, AWS Wickr

Manager, Quality Services, AWS Wickr

Amazon

2 - 7 years

15 - 20 Lacs

Chennai

Posted:15 hours ago| Platform:

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Skills Required

Test case execution Manager Quality Assurance Team management Manual testing Performance management Windows Product testing Project delivery Project execution Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Would manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA s/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation, and will also manage daily floor operations, create reports, review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DA s & Auditor s reporting in to him/her.
Would manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA s/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation, and will also manage daily floor operations, create reports, review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DA s & Auditor s reporting in to him/her. A day in the life Would manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA s/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation, and will also manage daily floor operations, create reports, review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DA s & Auditor s reporting in to him/her. About the team Quality Services (QS) org provides testing support for Devices, Retail and AWS products. The primary objective of QS org is to provide manual testing support, which includes regression and new feature/product testing. 2+ years of team management experience Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc. Experience using data to influence business decisions Experience an operations, project or program Manager directly managing and developing front-line managers Experience in quality assurance/testing/mobile industry/internet of things (IoT) Experience managing project delivery

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Manager, Quality Services, AWS Wickr