- Bachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Key job responsibilities Role & Responsibility • Execute test cases prepared for testing Software builds on the Fire OS platform and Fire OS products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports • Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Experience in automating, deploying, and supporting infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix With over 120 million members, Goodreads is the world’s largest site for readers and book recommendations. As a Top 100 web destination, our mission is to help people find and share books they love. Goodreads members can discover new books by seeing what their friends and members of the community are reading or by using the Goodreads Book Recommendation Engine. Come join us and be a part of Amazon family here at Goodreads. At Goodreads, you will be part of a Goodreads Support Engineering team which provides tier-2 and tier-3 production support. You will be on a dynamic team that works on a broad range of technologies which impact the back-end infrastructure and operational capabilities of large-scale Goodreads community. As a Sys Dev Engineer, you’ll also be working in conjunction with development team on production operations to deploy these new products and manage our infrastructure, associated processes and systems. The Sys Dev Engineer is responsible to solving critical problems for large suite of software applications and services. Your solutions will affect our customers directly! High Impact production issues often require coordination between multiple Development, Product and Support teams, so you get to experience a breadth of impact with various groups. It’ll definitely help for you to be detail-oriented and a skilled problem solver, because you’ll also be helping us to streamline our processes—and automating them where applicable. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automations and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems. Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects. Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Experience with CI/CD pipelines build processes Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Join our team as an Application Engineer to build and maintain critical operational systems that power Kindle content ingestion and rendering at scale. Our team focuses on maintaining and improving the infrastructure that supports the reading and writing experience through automation, robust monitoring, and identifying, fixing problems proactively. Working alongside experienced engineers, you will contribute to building resilient systems and resolve complex technical challenges while ensuring optimal service performance for our customers. You will have opportunities to work on diverse set of responsibilities, thus leveling up your skills on both front and backend systems, large scale system upkeeping, proactive health analysis of deep intrinsic systems, coding, scripting and ground up self-service tools. You'll work on operational improvements through coding projects, develop automation solutions using Java, Python and shell scripts, manage critical deployments, and maintain pipelines. You'll collaborate with cross-functional teams to investigate and resolve technical issues, implement security improvements, and create solutions that enhance our operational efficiency and service capabilities. Your work will directly impact millions of readers worldwide as you contribute to the technology that powers the Kindle. Key job responsibilities • Work on operations and maintenance driven coding projects, primarily in Python or shell scripts, web technologies, with the potential for Java / C++ based projects • Perform software deployments, upgrades, and migrations in staging and production environments. • Build and maintain CI/CD pipelines to enable faster software delivery • Monitor and resolve system alarms through investigation and debugging. • Support incoming tickets and troubleshoot issues across multiple features and services & coordinate with teams to ensure service level agreement compliance. • Address security vulnerabilities and implement operational improvements. • Create and maintain technical documentation and knowledge base. Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Experience in automating, deploying, and supporting large-scale infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with CI/CD pipelines build processes The Alexa Daily Essentials org makes everyday life smoother and more organized for millions of customers. We strive to make Alexa your trusted daily companion, helping you stay on top of your day with smart reminders, timely alarms, and personalized news that matters to you. From making your kitchen time more enjoyable and efficient by revolutionizing the way families plan meals, shop for ingredients, and prepare food to ensuring you never miss important appointments, we're there for life's daily moments. Join our innovative team as we continue transforming routine tasks into seamless, delightful experiences that help customers make the most of every day. Key job responsibilities he ideal candidate is passionate about software development and has a track record of leading design, implementation and operation of large-scale systems. They are keen about creating maintainable, high-quality software that is built and deployed through continuous delivery (CD). They care about the user experience and are confident in both back and front-end initiatives. Above all else, have a passion for well-architected software and are to ship on time with high quality to ensure Amazon delivers customer orders on time, every time. Experience with distributed systems at scale Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of technical support experience - Bachelor’s degree in Computer Science or a related field. - 2-4 years overall development/technical support experience. - 2-4 years of experience to troubleshoot and identify the root cause of issues in Android Applications - Experience in Perl or shell scripts - Experience in UNIX/Linux operating system and tools - Strong communication skills and experience in handling high severity incident management calls. Are you passionate about revolutionizing the way people consume entertainment in their homes? Do you thrive on collaborating with brilliant engineers and product visionaries to shape the future of streaming media? Are you passionate about working with sound and video technology? If so, we have an exciting opportunity for you at Fire TV, one of the most popular platforms for streaming content globally!! As a Support Engineer on the Fire TV 3P Apps QA team, you will be part of a team that owns quality assurance for various streaming applications supported on Fire TV products, building services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Support Engineering in Fire TV 3P Apps QA team responsible for providing multi-faceted application engineering services to multiple Fire TV products. - Dive deep, troubleshoot and identify root cause functional issues related to the various streaming applications across different Fire TV Products - Developing Tools, applications, code improvements and scripts to resolve operational burden of support engineers and Operations - Interface with cross functional engineering teams, external app developers, operations and technical teams to ensure quality of 3rd party applications on Fire TV as per service level agreements - Read and understand complex application code and make code fixes to resolve support issues - Develop automation tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report 3P apps heath and the status metrics. Key job responsibilities This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level engineering support for issues reported on streaming applications on Fire TV - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance of coding projects, primarily in python, web technologies, and Java based projects. -Work with various engineering teams to understand their code base and develop effective tools to root cause the issues impacting streaming applications on Fire TV - Read and understand complex application code and make code fixes to resolve support issues - Software deployment support in staging and production environments. - Develop automation tools to aid operations and maintenance. - System and Support status reporting. - Build monitoring metrics dashboard, and report 3P apps heath and the status metrics. - Customer notification and workflow co-ordination and follow-up to maintain service level agreements. - Work with Fire TV engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. About the team Fire TV 3P Apps QA team, you will be part of a team that owns quality assurance for various streaming applications supported on Fire TV products, building services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. Development Experience in Python/Java or open source based technologies. 2-4 years of experience to troubleshoot and identify the root cause of issues in Android Applications Experience working on networking, hardware performance and audio/video technologies Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 4+ years of quality assurance engineering experience - Experience in manual testing - Experience in automation testing - Experience scripting or coding - Experience as QA lead on medium to large sized projects Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have developed innovative devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? Work hard. Have fun. Make history. As a Software Quality Assurance Engineer Lead, you will be responsible to innovate and drive new Quality initiatives, establish new test frameworks and processes for testing new device and OS, find ways to leverage and scale to deliver without compromising quality and efficiency, establish quality metrics and best practices for the team. You will lead the team by example as a quality leader who is customer obsessed, thinks big and delivers result without compromising the quality. To do this, you will have the most advanced tools at your disposal; however, we expect you to bring new ideas and innovation to build/leverage as needed. You will be responsible for looking to the future and identifying what the team will need to test experiences that were not thought possible today. You will collaborate with team, own and drive the quality of new products and SW releases. Key job responsibilities 1. Contribute to the continuous improvement of the QA process, suggesting and implementing process enhancements. 2. Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products. 3. Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies. 4. Define release planning and provide input on the readiness of software for production deployment. 5. Lead and mentor a team of QA engineers, providing guidance, technical expertise, and ensuring adherence to best practices. 6. Work with component teams to identify the pain points in their area and provide technical guidance. 7. Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and security testing. 8. Identify and document defects, issues, and potential areas of improvement in the software development process. 9. Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality. 10. Stay up-to-date with industry trends, emerging technologies, and best practices in QA and testing, and apply this knowledge to continuously improve testing processes. 11. Collaborate with automation engineers to implement and maintain automated testing frameworks and test suites. 12. Define key metrics for measuring and reporting on the quality of software products and test effectiveness. A day in the life Our Software Quality Engineers are world class quality leaders. On a daily base you will be working closely with cross functional engineering and quality teams as you drive quality for a big pillar in the entire organization. Teams will be looking at you for directions. You will participate in test strategy creation and reviews, driving QA process improvement implementation and help tackle cross-platform engineering challenges. You will have fun along the way and make a huge impact not only on the quality direction of the program but also directly to our customers. Join us! About the team Want to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makers. Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools A device associate’s primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing software builds - Perform test case execution and report bugs accurately - Understand testing procedures and guidelines for new builds/releases - Perform regression and repetitive testing exercises to qualify builds without compromising on quality - Use software tools for data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing individual status reports - Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools A device associate’s primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing software builds - Perform test case execution and report bugs accurately - Understand testing procedures and guidelines for new builds/releases - Perform regression and repetitive testing exercises to qualify builds without compromising on quality - Use software tools for data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing individual status reports - Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- B.E. in Computer Science or equivalent qualification. - 5+ years of experience in system development and automation. (Using C++/Java/Python) - Good understanding on data structures and annotations AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services. Are you interested in working for one of the innovate products in the Generative AI space? Are you passionate in designing and developing tools at scale for generating high quality data? Are you passionate about designing and developing solutions to enhance the data quality for optimizing the large language models? Then, this is the right opportunity for you!!! AWS NGDE team is looking for talented System Development Engineers to design and develop optimal solutions to generate data at high quality and continuously enhance the quality for optimizing the large language models to improve the developer experience. Our Org’s mission is to use GenAI to help builders create faster, cheaper, more secure, and more reliable applications. We launched Services like Amazon CodeWhisperer and continuously working on adding new services to our portfolio, which solve common business problems and improves developer productivity through research and innovation. We build state-of-the-art services using the latest deep learning techniques and highly scalable distributed systems engineering. System development engineers in our team will be responsible to dive deep into the model quality requirements and design/deliver optimal solutions in a massive scale to generate high quality data for model optimization. As an engineer will continuously innovate and enhance the solutions to generate data to optimize the ML models and expand the coverage. Will design UX tools for generating the manual data and build guardrails for ensuring high quality. Will be responsible to drive the technology roadmap for the team and skill up the team members. Key job responsibilities Key responsibilities of the System Development Engineer II are (not limited to): • Design, Develop & Deliver optimal solutions to generate data at high quality and continuously enhance the quality for optimizing the large language models. • Partner effectively with the Product, Science and Engineering teams to understand the product requirements and build extendable solutions at scale. • Innovate continuously to enhance the coverage and quality of data. • Mentor new engineers and skill up the team in terms of technology and process. A day in the life Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Experience working in large scale software development environment Experience in taking a project from scoping requirements through launch of the project Experience in writing test assertions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications: • Graduate degree in any stream • Minimum of 5 years of professional experience in Procure to Pay or supply chain management work stream • Demonstrated track record of meeting or exceeding business targets • Experience in driving process excellence and productivity improvement initiatives • Experience collaborating with cross-functional teams and managing stakeholder relationships. • Problem-solving skills, with the ability to identify issues and implement effective solutions • Ability to understand, develop, and analyze key operating metrics. • Organizational skills with the ability to manage multiple priorities in a fast-paced environment • Verbal and written communication skills Amazon Web Services (AWS) is a dynamic, fast scaling business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! Data Center Services Procurement supports Data Center Planning and Delivery (DCPD) in obtaining the best services at the lowest costs, and manages the full “Supplier Lifecycle” including Strategic Sourcing and Intake, Onboarding, Solicitations, Spending and Transaction Policy (S&TP) Compliance, Contract management, Supplier Development, as well as all the follow on activities with Requisitioning and Payment Operations. As a Procurement Operations Program Manager I, you must become a trusted partner with a customer base of ~2,000 Amazonians, and ensure your managed programs comply with productivity and cycle time goals. The large scale programs under management currently are Supplier Onboarding, Contract Administration, Requisitioning, Payment Administration, RFP Administration. The candidate will need to quickly familiarize themselves with the full procure to pay process, systems and workflow, and become the subject matter expert for their programs. Occasional participation in the program workflow itself will be required. You will also identify opportunities for, and provide input on, procurement processes and tools to help identify and eliminate waste, and enable innovation across teams. Key job responsibilities Responsibilities Include but are not limited to: · Be/become a subject matter expert on all systems and policies related to your procurement programs. · Ensure daily progress of all workflows for transactions related to your programs. · Develop and enhance process and training documentation · Develop dashboards for metrics reporting · Audit internal tools and processes to ensure data integrity for systems the team relies on including the team's wiki page, vendor management system, SharePoint site, shared drive, etc. · Train team members on new and existing procedures related to systems and purchasing. · Be the primary POC for existing and potential customers to bring new program ideas and requests Knowledge of procurement and contracting processes AWS certifications Analytical and problem-solving skills with data-driven decision making Experience in SLA management Experience in understanding metrics and developing them, as required Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications: • Graduate degree in any stream • Minimum of 7 years of professional experience in Procure to Pay or supply chain management work stream • Demonstrated track record of meeting or exceeding business targets • Experience in driving process excellence and productivity improvement initiatives • Experience collaborating with cross-functional teams and managing stakeholder relationships. • Problem-solving skills, with the ability to identify issues and implement effective solutions • Ability to understand, develop, and analyze key operating metrics. • Organizational skills with the ability to manage multiple priorities in a fast-paced environment • Verbal and written communication skills Amazon Web Services (AWS) is a dynamic, fast scaling business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! Data Center Services Procurement supports Data Center Planning and Delivery (DCPD) in obtaining the best services at the lowest costs, and manages the full “Supplier Lifecycle” including Strategic Sourcing and Intake, Onboarding, Solicitations, Spending and Transaction Policy (S&TP) Compliance, Contract management, Supplier Development, as well as all the follow on activities with Requisitioning and Payment Operations. As a Procurement Operations Program Manager I, you must become a trusted partner with a customer base of ~2,000 Amazonians, and ensure your managed programs comply with productivity and cycle time goals. The large scale programs under management currently are Supplier Onboarding, Contract Administration, Requisitioning, Payment Administration, RFP Administration. The candidate will need to quickly familiarize themselves with the full procure to pay process, systems and workflow, and become the subject matter expert for their programs. Occasional participation in the program workflow itself will be required. You will also identify opportunities for, and provide input on, procurement processes and tools to help identify and eliminate waste, and enable innovation across teams. Key job responsibilities Responsibilities Include but are not limited to: · Be/become a subject matter expert on all systems and policies related to your procurement programs. · Ensure daily progress of all workflows for transactions related to your programs. · Develop and enhance process and training documentation · Develop dashboards for metrics reporting · Audit internal tools and processes to ensure data integrity for systems the team relies on including the team's wiki page, vendor management system, SharePoint site, shared drive, etc. · Train team members on new and existing procedures related to systems and purchasing. · Be the primary POC for existing and potential customers to bring new program ideas and requests Knowledge of procurement and contracting processes AWS certifications Analytical and problem-solving skills with data-driven decision making Experience in SLA management Experience in understanding metrics and developing them, as required Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- · BE Computer Science, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) with relevant experience in Software testing, 1 to 3 years of industry experience. - · Well versed in SDLC and has hands on experience on STLC. - · Have good scripting knowledge and be able to create simple automation test scripts. - · Have good understanding of automation framework to maintain automation scripts, debug and trouble shoot failures as appropriate. - You write test cases (not test plans) that are high quality, high value, and maintainable - You have a good knowledge on device connectivity elements like WiFi, Bluetooth and Zigbee. - You reproduce errant product behavior to assist developers or other testers and identify, track, and accurately report defects found - You deep dive into the logs to identify errors and provide the failure analysis back to developers - Test Aptitude: You show a strong ability to find bugs worth fixing. You are a good Ad-hoc tester. - You provide feedback on coverage, quality of test instructions and acts as a catalyst to process sustenance - You have good understanding of the automation framework. You contribute to maintenance of automation scripts for respective software releases. - You debug, trouble shoot and maintain automation scripts and additionally you can create automation scripts based on the project needs - You analyze automation failures, perform trouble-shooting, debug and contribute to maintain automation test script issues - You are a customer advocate for the team. You have understanding and empathy for Amazon’s customers. - You exhibit domain expertise across multiple components or features of a product. You have knowledge of the features and detailed functional requirements of the work well enough to execute your assigned tests, and find gaps in the test plan/test coverage. - You communicate clearly both verbally and in writing with your team and with other groups - You develop tools that help improve efficiency/product quality BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 4+ years of software development, or 4+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages - Experience in agile/scrum or related collaborative workflow - Experience troubleshooting and documenting findings Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Key job responsibilities Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Hands-on experience in Unix or any scripting language - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. A day in the life Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. About the team Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 5+ years of program or project management experience - 4+ years of working cross functionally with tech and non-tech teams experience - 5+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - Strong understanding of supply chain industry trends, emerging technologies and best practices, with ability to translate business requirements into technical solutions. Amazon Web Services (AWS), the leader in cloud computing, is seeking a Business Solution Manager to drive strategic procurement initiatives for our Data Center Services. This role is critical in optimizing processes across Digi-Flex-AWS, directly impacting our ability to scale and innovate rapidly. As a Business Solution Manager, you will lead key programs to improve PR to PO cycle time and SOBD timelines, partnering with Category Managers and cross-functional teams. You'll be responsible for developing and implementing analytics frameworks, managing supplier relationships, and conducting process benchmarking to drive synergies. Your role will involve creating comprehensive training content, improving supplier and Category Manager onboarding, and conducting operational analysis to enhance procurement efficiency across IPS. This position requires a strategic thinker with analytical skills, capable of identifying and implementing process improvements that have a significant impact on AWS's procurement operations. You'll need to demonstrate leadership in driving change, ability to influence stakeholders across multiple levels, and a track record of delivering measurable results in a fast-paced environment. Key job responsibilities Subject Matter Expertise: Serve as the primary Subject Matter Expert (SME) for all processes within the Infrastructure Operations Planning & Sourcing Organization. Provide expert guidance and support to team members and stakeholders. Stay abreast of industry best practices and emerging trends. Strategic Process Improvement: Spearhead and drive progress on all Process Improvement & Automation initiatives across the organization. Lead end-to-end process revamp projects, from strategic planning to successful implementation. Develop and execute roadmaps for process transformation and operational excellence. Technology Integration and Development: Partner with Supply Chain Tech teams to oversee tool creation, revamp, and migration projects. Evaluate and implement innovative technologies to enhance operational efficiency. Drive the adoption of new tools and systems across the organization. Data Analytics and Performance Metrics: Conduct in-depth data analysis to derive actionable insights. Design and populate comprehensive metrics dashboards for performance tracking. Collaborate with Supply Chain Analytics team to ensure dashboard accuracy, report integrity, and data quality. Performance Management and Reporting: Define, measure, and present key operating metrics to senior stakeholders. Lead weekly, monthly, and quarterly performance review meetings. Develop and implement strategies to address performance gaps and capitalize on opportunities. Knowledge Management and Documentation: Oversee the maintenance and updates of Wikis, Standard Operating Procedures (SOPs), and Run Books. Ensure all documentation is current, accurate, and aligned with best practices. Implement effective knowledge sharing systems across the organization. Training and Development: Design and develop comprehensive training content for various processes and tools. Conduct training sessions and workshops to enhance team & supplier capabilities. Stakeholder Communication: Manage the creation and distribution of Procure-to-Pay newsletters Develop and maintain effective communication channels with all relevant stakeholders Present complex information in a clear, concise manner to both technical and non-technical audiences 4+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of working with external suppliers experience Experience in complex problem solving, and working in a tight schedule environment Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers! The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Job responsibilities - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Work on operations and maintenance driven coding projects, primarily in Java and C++ - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components - Customer notification and workflow coordination and follow-up to maintain service level agreements - Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience - Experience programming with at least one software programming language Alexa is revolutionizing how people interact with technology through ambient computing, with voice as the cornerstone interface. At Alexa Communications, we're creating the future of seamless integration between Alexa and mobile devices, transforming how people connect and communicate in their daily lives. We're pioneering an intelligent ecosystem where Alexa naturally extends your mobile experience, enabling fluid communication across devices and platforms. While you can already make calls, send messages, and drop in on friends & family via Alexa devices or the Alexa app, we're working towards a future where Alexa intuitively anticipates your communication needs and enhances every interaction with rich, contextual experiences. The Alexa Communications team is committed to becoming the most natural way for people to communicate, breaking free from physical constraints. We're a high-energy, fast-growth business excited to define the future of intelligent, cross-device communications that seamlessly unite Alexa with customers' mobile lives. This position is within the Alexa Communications team, developing core software components that bridge the gap between Alexa and smartphone ecosystems. You'll work with domain experts and software engineers to deliver key features that enable intuitive, context-aware communication experiences across platforms. Key job responsibilities Help shape our product and technology strategy for creating a unified communication ecosystem Define features that enable seamless integration between Alexa and mobile devices Architect solutions that support rich, contextual communication experiences Drive best practices for building intelligent, anticipatory communication features Contribute to developing advanced connectivity solutions Success in this role requires exceptional technical expertise, strong fundamentals in Computer Science, and experience building large-scale distributed systems. You should be passionate about complex system software, customer-centric solutions, and creating reliable, scalable, and high-performance services that bridge devices and platforms. The ideal candidate will demonstrate strong teamwork and communication skills, with the ability to collaborate effectively with both business and technical partners. You should be excited about creating technology that liberates communication from physical constraints and enhances people's daily interactions. 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. Role & Responsibility 1. Follow SOP/ predefined test cases and execute test cases prepared for testing Software builds on the mobile platform 2. Raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms 3. Provide individual status reports 4. Responsible for security and maintenance of the company assets, accessories and devices allocated to perform your daily operations 5. Use standard tools for data capture 6. Abide by the regulatory processes defined for ensuring process compliance, confidentiality, and security 7. Contribute to process improvement ideas Key job responsibilities A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Role & Responsibility • Execute test cases prepared for testing Software builds on the Fire OS platform and Fire OS products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports • Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s A day in the life Role & Responsibility • Execute test cases prepared for testing Software builds on the Fire OS platform and Fire OS products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports About the team A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Role & Responsibility • Perform test execution, report failures, be transparent, have good communication skills to interact with the stakeholders, Analyse and debug automation failures. Good communication skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. Role & Responsibility 1. Follow SOP/ predefined test cases and execute test cases prepared for testing Software builds on the mobile platform 2. Raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms 3. Provide individual status reports 4. Responsible for security and maintenance of the company assets, accessories and devices allocated to perform your daily operations 5. Use standard tools for data capture 6. Abide by the regulatory processes defined for ensuring process compliance, confidentiality, and security 7. Contribute to process improvement ideas Key job responsibilities A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Role & Responsibility • Execute test cases prepared for testing Software builds on the Fire OS platform and Fire OS products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports • Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s A day in the life Role & Responsibility • Execute test cases prepared for testing Software builds on the Fire OS platform and Fire OS products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports About the team A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Role & Responsibility • Perform test execution, report failures, be transparent, have good communication skills to interact with the stakeholders, Analyse and debug automation failures. Good communication skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree in engineering or equivalent - Experience troubleshooting and debugging technical systems - 2+ years of software development, or 2+ years of technical support experience - Experience in Unix - Experience scripting in modern program languages Join us in making book discovery and organisation seamless and dynamic. We will enable this through a set of foundational components (consolidated datastore as the source of truth for some data, index to enable dynamic queries, event subscriptions and notifications, self-service recommendation generation and validation) that establish entity-to-entity (e.g., books, series, authors, lists, genres) and customer-to-entity connections by bringing together data from multiple sources. We will facilitate cost-effective expansion, rapid feature development, and tech consolidation, enabling immersive book discovery experiences through dynamic recommendations and personalised libraries.The Support Engineering team provides production engineering support. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. As an Application Engineer II, you will drive resolution efforts and provide clear direction and updates to users, customers, and other team members. You will lead internal team projects and deliver on defined goals and timelines. You will identify improvements to existing and new support tools that would improve operational efficiencies. You will support critical issues for the products and systems within the scope of your team using existing documentation. You will detect ongoing trends or problems before they occur and define proactive actions. Key job responsibilities This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in shell scripts, web technologies, and Java based projects. - Read and understand complex application code and make code fixes to resolve support issues - Software deployment support in staging and production environments. - Develop tools to aid operations and maintenance. - System and support status reporting. - Ownership of one or more digital products or components. - Customer notification and workflow co-ordination and follow-up to maintain service level agreements. - Work with Seattle engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- BE, BTech, BS in Computer Science, Master of computer Applications (MCA), MSc Information Technology (IT). - Minimal relevant QA experience - Strong knowledge of QA methodology - Ability to understand technical specifications Subject Matter Expert at Amazon work on Manual Testing for the Amazon Relay products and Technology at the user level. They are pure Black Box Testers. They will perform audit on the work done by the Device Associates. SMEs also triage the bugs created by the DA team. Roles and responsibilities: - Perform test case execution and report bugs accurately - Provides floor support to DAs on clarifying their queries during execution - Can deal with ambiguity in the system, has clear understanding of product/Project and is less dependent on work instructions - Comes up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc. - Involved in creating test data and test execution in a timely, clear and concise manner - Takes part in Adhoc testing like Exploratory testing, Bug Bashes and find customer centric bugs - Give feedback on coverage, quality of test instructions, automation needs to the QA team. Key job responsibilities BE, BTech, Master of computer Applications (MCA), MSc Information Technology (IT) or graduate, preferably in a quantitative field of study with relevant exp of 1- 2 years. BE, BTech, BS in Computer Science, Master of computer Applications (MCA), MSc Information Technology (IT). - Minimal relevant QA experience of 1- 2 years Strong knowledge of QA methodology Ability to understand technical specifications Effective stakeholder communication Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.