Manager - Payment Posting (RCM)

Resolv Healthcare,

Job Summary

Job Responsibilities

• Lead, mentor, and develop a team of professional services consultants and project managers.
• Oversee the planning, execution, and delivery of multiple client projects simultaneously.
• Monitor the overall performance of the team by tracking and analyzing statistics and trends, providing reporting to the senior Management Team.
• Ensure achievement of clear, measurable objectives for the professional services team, monitor and measure these objectives regularly.
• Develop and implement best practices, standards, and processes to improve the efficiency and effectiveness of the professional services team.
  

Minimum Requirements

• 5+ years of experience in a professional services or consulting role for payment posting.
• 2+ years of experience of leadership experience.
• Proven track record of successfully managing multiple software implementation projects.
• Excellent interpersonal and communication skills.
• Ability to build and maintain strong client relationships.
  

Behavioral Skills

• Leadership: Inspiring and guiding team members towards common goals.
• Communication: Clearly articulating expectations, providing feedback, and listening actively.
• Time Management: Prioritizing tasks and balancing multiple responsibilities.
• Problem-Solving: Identifying challenges and implementing solutions.
• Adaptability: Being flexible and responsive to change.
• Emotional Intelligence: Understanding and managing emotions, as well as recognizing and influencing the emotions of others.
• Strategic Thinking: Planning for the future and aligning goals with the organization's vision.
• Organization and Delegation: Efficiently allocating resources and distributing tasks.
• Conflict Management: Mediating disagreements and promoting teamwork