Manager - Operations & Business Development

Roles and Responsibilities

Primary responsibilities:

1. Sales & Revenue: Drive consultation and therapy bookings, achieve monthly sales

targets, and support in developing local offers and wellness packages.

2. Marketing & PR: Plan and execute wellness camps, society awareness drives, local

tie-ups, and referral programs. Identify branding opportunities and oversee social

media (managed by reception). Engage with local influencers to increase visibility.

3. Inventory & Procurement: Ensure accurate stock maintenance of medicines,

consumables, and retail products. Monitor restocking timelines and track expiry

dates to prevent wastage.

Secondary responsibilities: -

1. Finance & Reporting: Supervise daily cash handling and deposits. Submit timely and

accurate sales, footfall, and performance reports.

2. Operations & Guest Experience: Oversee the overall day-to-day centre operations,

including hygiene, maintenance, service quality, and guest satisfaction. Encourage

client testimonials and feedback for continuous improvement.

3. Front Desk & Team Coordination: Supervise appointments, walk-ins, and guest

record management. Support staff coordination, grooming standards, and SOP

compliance. Also provide front desk backup in case of reception not available.

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person