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Front Desk Executive

3 - 5 years

2 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Educational Background: Minimum graduate or diploma in healthcare administration, hospitality, or a related field. Experience in a medical or wellness center is preferred.
  • Experience: Minimum 3 to 5 years of experience in handling reception.
  • Communication & Customer Service: Strong verbal skills in English and Hindi with the ability to build rapport with patients.
  • Sales & Package Promotion Skills: Ability to upsell treatment packages, wellness programs, and memberships by effectively explaining their benefits.
  • Front Desk & Administrative Expertise: Skilled in appointment scheduling, patient records, billing, daily cash handling, and coordinating with doctors & therapists for smooth operations.
  • Customer Relationship Management (CRM): Experience in following up with patients, managing guests, and handling feedback to improve customer retention.
  • Digital & Tech Skills: Proficiency in MS Office, hospital management software, and social media tools for promotions and digital record-keeping.
  • Professionalism & Hygiene Awareness: Well-groomed, punctual, and disciplined, with a strong focus on workplace hygiene and professional etiquette.
  • Knowledge of Ayurveda & Panchakarma (Preferred): A basic understanding of Ayurvedic treatments, Panchakarma therapies, and eye care to assist patients confidently.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

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