Manager Operating Heartbeat - SD

We are seeking a dynamic and driven Project/Product Lead to join our team as a part of the Vihaan Project – Operating Heartbeat (OH) track. This role is pivotal in creating a fundamental shift in the way we operate across functions, enabling business owners to take decisions, have meaningful interactions through data and insights from OH. The ideal candidate is an excellent communicator, proactive problem-solver, and experienced in both project and product management methodologies.

• Product Ownership & Requirement Management:
  Take full ownership of product features and their lifecycle—from ideation and requirements gathering, through design, development, and launch, to ongoing enhancement. Collaborate closely with stakeholders to define, document, and prioritize requirements, ensuring they are translated into actionable user stories and deliverables that drive business value.

• Stakeholder Management:
  Serve as the primary conduit between business stakeholders and technical teams. Gather, clarify, and prioritize requirements, ensuring alignment with business objectives.
• Support end-to-end Delivery:
  Support the delivery lifecycle from requirements gathering through to deployment and post-launch support. Coordinate cross-functional teams to deliver projects on time, within scope, and on budget.
• Adoption & Change Management:
  Develop and execute strategies to drive user adoption and facilitate organizational change. Provide training, documentation, and support to ensure successful uptake of new products or processes.
• Project Management:
  Create and maintain project plans, track progress, identify risks, and proactively resolve issues. Ensure clear communication and transparency throughout the project lifecycle.
• Continuous Improvement:
  Analyse project outcomes, collect feedback, and implement lessons learned to improve future delivery and adoption processes.

• Bachelor’s degree in Business, Computer Science, Engineering, or related field
• 5+ years’ experience in project management, product management, or a related role
• Proven track record of managing complex projects with cross-functional teams
• Strong understanding of change management and user adoption strategies
• Excellent communication, leadership, and stakeholder management skills
• Experience with Agile, Scrum, or other project management methodologies
• Ability to work independently and drive results in a fast-paced environment