Manager – Onboarding - US Shift

Job Description

Responsibilities Manages all aspects of the onboarding process for the assigned Healthcare/IT/Non-IT clients. Audits onboarding activities to ensure accuracy of new hire data. Ensures new hires are cleared and compliant according to client onboarding standards. Conducts licensure/certification/education verification. Orders and reviews background checks and fingerprinting. Coordinates with Corporate Departments as well as external vendors to establish physical clearance. Other duties as assigned, including but not limited to process documentation, auditing data and process improvement initiatives. Customer Service, exemplifies companys service excellence standards to internal and external customers at all levels of inquiries, from phone calls & e-mail requests. Works collaboratively with the Recruitment team to ensure exceptional customer service and seamless onboarding for new hires. Troubleshoots ATS issues with candidates and assists with on-line support. Should be able to tackle all the queries of the candidates and give them the comfort feeling by developing a good rapport. Compliance: Ensures completion of online documents by applicants and new employees as required by the Client. Maintains and supports all regulatory standards. Should have 8+ years of exp in US-OB Process Should have managed at least 5 resources under him/her. Should be capable of suggesting new strategies/processes for consultant's retention. Should be able to guide/direct the team in regards to any queries / concerns that they might have. Should be able to well coordinate between different departments within the organization for any issue resolution. Experience Positive attitude Leadership and Mentoring Skills Account Management Negotiation Skills Enthusiastic Strong Communication skills Learning attitude Learning Agility Go-getter attitude Self-confidence and self-starter Location : - Anand