Manager - Non-Financial & Operational Risk Management

Role Overview: As a Manager - Non-Financial & Operational Risk Management at Prudential Health India (PHI), your role involves developing, implementing, and maintaining a comprehensive Non-Financial and Operational Risk Management (NFORM) framework. You will be responsible for identifying, assessing, and monitoring key non-financial and operational risks across the organization, as well as developing and implementing risk mitigation strategies and action plans. Additionally, you will collaborate with cross-functional teams to integrate risk management into business processes and decision-making, and ensure adherence to internal policies, procedures, and regulatory requirements. Key Responsibilities: - Develop, implement, and maintain a comprehensive Non-Financial and Operational Risk Management (NFORM) framework. - Identify, assess, and monitor key non-financial and operational risks, including compliance, regulatory, technology, process, and people risk. - Conduct risk assessments, gap analyses, and control evaluations to identify areas of weakness and improvement. - Develop and implement risk mitigation strategies and action plans. - Monitor the effectiveness of risk mitigation efforts and track progress against action plans. - Develop and deliver training programs to raise awareness of non-financial and operational risks. - Prepare regular reports on non-financial and operational risks for senior management. - Stay up to date with regulatory changes and industry best practices. - Support internal and external audits, providing relevant documentation and addressing audit findings. - Contribute to the development and maintenance of a robust control environment. - Foster a culture of risk awareness and accountability throughout the organization. Qualifications Required: - Strong understanding of non-financial and operational risk management principles and practices within the insurance or financial services industry. - 5-8 years of experience in a risk management, compliance, or audit role. - Relevant professional certification (e.g., FRM, CRM, CISA) is a plus. - Experience developing and implementing risk management frameworks. - Solid understanding of regulatory requirements related to non-financial and operational risk management. - Proficiency in risk assessment methodologies and control evaluation techniques. - Strong analytical, problem-solving, and critical-thinking skills. - Excellent communication, interpersonal, and presentation skills. - Proficiency in data analysis and reporting. Company Details: Prudential Health India (PHI) is on a mission to make Indians healthier while bridging the health protection gap. The team is committed to building journeys that empathize with customers and offer a bespoke experience. PHI is a Zero to One team undertaking a greenfield health insurance deployment in India.,