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Home
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Delhivery
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Manager- KAM/ Retention

Manager- KAM/ Retention

Delhivery

4 - 8 years

0 Lacs

Bengaluru Karnataka India

Posted:3 weeks ago| Platform:

Apply

Skills Required

retention service leadership management collaboration communication prioritization negotiation logistics presentation excel analytics vba sql python

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview:

Key account manager

Key Responsibilities

Behavioral Skills - Good communication and analytical skills

.Excellent customer service skills in the areas of problem-solving, task prioritization and follow-up. Ability to work well in a team environment

.Collaborate with internal and external resources in order to gain credibility with senior management. Proactive and self-driven with a great sense of ownership

.Good in negotiation and persuasion

.Education & Experienc

e:Graduate/Postgraduate in Business, Supply Chain, or a related fiel
d.4 to 8 years of experience in key account management within the logistics or supply chain industr
y.Proven track record of managing large enterprise clients and leading team

s.Functional Skil

ls:Excellent communication, negotiation, and presentation skil
ls.Strong understanding of logistics operations, service delivery, and client lifecycle manageme
nt.Proficient in MS Excel; knowledge of analytics tools (VBA, SQL, R, Python) is a pl

us.Behavioral Ski

lls:Leadership and team management capabilit
ies.Strong customer-centric approach with a problem-solving mind
set.Ability to manage multiple stakeholders and work in a fast-paced environm
ent.Proactive, self-driven, and accountable with a high sense of owners

hip.

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