Manager - IT Asset Management

Role Summary

Manager IT Asset Management

Role & responsibilities:

IT Asset Strategy & Governance

• Define, implement, and continuously improve

  IT Asset Management (ITAM) policies, SOPs, and controls

  .
• Own the complete

  asset lifecycle governance

  from procurement to disposal across all locations.
• Drive standardization of asset classification, tagging, and ownership models.
  

Enterprise Asset Operations

• Ensure accurate tracking of

  hardware assets

  (end-user devices, POS systems, servers, networking equipment, peripherals).
• Oversee asset movements across locations and ensure reconciliation with system records.
  
• Partner with IT Ops and Service Desk to ensure SLA-driven asset support and replacements.
  

Procurement, Cost & Vendor Management

• Work closely with

  Procurement and Finance

  on budgeting, forecasting, and asset capitalization.
• Lead vendor negotiations, AMCs, warranties, and service contracts to optimize cost and performance.
  
• Drive initiatives for

  asset reuse, lifecycle extension, and cost reduction

  .

Audit, Compliance & Risk Management

• Ensure compliance with

  internal controls, IT policies, and audit requirements

  (internal, statutory, SOX-like controls where applicable).
• Lead periodic

  physical asset audits

  , variance analysis, and closure of audit observations.
• Maintain audit-ready documentation for asset ownership, movement, and disposal.
  

People & Stakeholder Management

• Lead and mentor the ITAM team; define roles, KPIs, and performance metrics.
  
• Act as the single point of contact for asset-related escalations with

  HR, Finance, IT, Procurement, and Business Leaders

  .
• Support employee lifecycle processes (onboarding, role changes, offboarding) from an asset governance standpoint.
  

Reporting, Automation & Scale

• Own executive dashboards on

  asset utilization, aging, depreciation, and spend

  .
• Drive automation and system improvements using ITSM / ITAM tools (ServiceNow, Freshservice, ManageEngine, etc.).
  
• Support expansion initiatives (new stores, plants, offices) with scalable asset readiness plans.

Key Skills & Competencies

• Enterprise-level

  IT Asset Management & Governance

• Strong understanding of

  IT controls, audits, and compliance

• Vendor, contract, and cost management
  
• Cross-functional stakeholder leadership
  
• Data-driven reporting and decision-making
  
• Experience with ITAM / ITSM platforms

Preferred candidate profile

• Bachelors degree in IT, Engineering, or related discipline
  
• 7 to 10 years of experience in

  IT Asset Management / IT Operations

  , with at least 2+ years in a people management role
• Exposure to

  retail, e-commerce, manufacturing, or multi-location enterprises

• ITIL / ITAM / ISO 20000 certification preferred