Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
Campus Management
>
Manager, Global Cloud Operations Center

Manager, Global Cloud Operations Center

Campus Management

5 - 10 years

7 - 12 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

Global Cloud Operations Events management Escalation processes IT Infrastructure service delivery Linux Infrastructure Management Service Management Tools System Administration Microsoft Azure Basics ITIL

Work Mode

Work from Office

Job Type

Full Time

Job Description

The GCOC Team Lead / Manager is responsible for defin ing , implement ing and manag ing Global Cloud Operations Center function s , which continuously monitor real time cloud platform performance and tak ing actions to mitigate any risk to metrics and customer experience. Primary responsibilities will include: Owning the Alerts & Events management, Incident and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required Taking ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review Monitoring, controlling and supporting service delivery Ensuring systems, methodologies and procedures are in place and followed The Candidate: Required skills/qualifications: Bachelor s degree 5+ years in managing IT Infrastructure service delivery. Experience in managing 24x7 Command Center operations, Monitoring & Event management, KPI reporting, Outage communications and managing critical incidents Good communication skills in both English and Hindi. Knowledge of Service Management Tools, Microsoft Azure Basics and ITIL processes for Infrastructure Management. Client facing skills. Preferred skills/qualifications: Basic System Administration of Windows or Linux or Networking

More Jobs at Campus Management

Amazon Connect Technical Engineer

Chennai

3.0 - 6.0 yrs

INR 4 - 8 Lacs

Scrum Master II

Chennai

3.0 - 5.0 yrs

INR 4 - 6 Lacs

Senior Software Engineer II

Chennai, Bengaluru

6.0 - 8.0 yrs

INR 8 - 10 Lacs

Senior Software Engineer in Test II

Chennai

9.0 - 14.0 yrs

INR 10 - 14 Lacs

Director, Application Security

Chennai, Bengaluru

7.0 - 12.0 yrs

INR 9 - 14 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Campus Management

Information Technology / Education Technology

Miami

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Manager, Global Cloud Operations Center