3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Sales Order Specialist at BMC, you will play a crucial role in supporting the sales teams by preparing, reviewing, and validating sales orders with utmost accuracy. Your responsibilities will include: - Generating contractual agreements for customers and serving as the central point of contact internally - Coordinating communication between Sales, Legal, Best Practices, and Revenue Recognition teams - Providing support in resolving order information, sales to quote, and quote to invoice processes - Acting with integrity, ensuring compliance with approval processes, and meeting deadlines - Embracing BMC values, demonstrating strong attention to detail, accuracy, and process compliance - ...

Posted 1 week ago

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Customer Support Specialist (User Support) ByteDance

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a member of our growing Customer Support team at ByteDance, you will play a crucial role in handling user feedback and safety inquiries, managing various user issues, and ensuring top-quality user experience. Your responsibilities will include delivering exceptional support to users, responding to escalated inquiries with precision and speed, collaborating with different teams, and being the ultimate escalation point for users. Additionally, you will identify users" needs, advocate for users, and work towards enhancing the overall user experience on our platform. You will be expected to identify and report patterns, propose solutions to prevent recurring issues, escalate risky matters to ...

Posted 1 month ago

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Manager, Global Cloud Operations Center Campus Management

5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

The GCOC Team Lead / Manager is responsible for defin ing , implement ing and manag ing Global Cloud Operations Center function s , which continuously monitor real time cloud platform performance and tak ing actions to mitigate any risk to metrics and customer experience. Primary responsibilities will include: Owning the Alerts & Events management, Incident and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required Taking ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review Monitoring, controlling and sup...

Posted 4 months ago

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