Manager, Food & Beverage

What this job involves:

As an F&B Manager at JLL's Work Dynamics division, you'll orchestrate all aspects of dining operations with military-like precision and discipline. This demanding role requires you to establish and enforce high standards for food quality, safety, and presentation while managing catering services for diverse client events. You'll be responsible for monitoring kitchen operations, optimizing menus based on nutrition and cost considerations, and ensuring exceptional customer experiences. Your leadership will directly impact client satisfaction as you develop systems, train staff, and manage vendor relationships to create dining environments that enhance workplace experience. This position offers the opportunity to apply your culinary expertise and operational excellence in a corporate setting, contributing to JLL's reputation for creating workplaces that support employee wellbeing and productivity.

What your day-to-day will look like:

• Establish nutritional standards and monitor food preparation methods, portion sizes, and presentation to ensure consistent quality and adherence to industry standards
• Review and plan menus based on anticipated guest numbers, nutritional value, palatability, popularity, and cost efficiency
• Coordinate catering services for special events, including scheduling facilities, processing requests, and negotiating arrangements with clients
• Develop and implement systems for maintaining operational records, conducting hygiene audits, and gathering customer feedback
• Investigate and resolve complaints regarding food quality and service to maintain client satisfaction
• Manage equipment maintenance, inventory control, and vendor relationships for food preparation and service areas
• Analyze sales data to identify trends and adjust offerings based on popularity and performance metrics

Required Qualifications:

• Significant experience in managing base kitchen operations in a corporate or institutional environment
• Strong skills in examining operations, formulating policies, and implementing new strategies and procedures
• Excellent vendor management abilities with knowledge of catering requirements and inventory control
• Proven leadership experience supervising and training food service employees
• Strong communication skills, both written and verbal, for effective team coordination and client interactions
• Proficiency with computers and Windows-based operating environments for record-keeping and reporting
• Knowledge of food safety regulations and ability to ensure compliance across all dining operations

Preferred Qualifications:

• Culinary or hospitality management degree or equivalent professional certification
• Experience implementing customer feedback systems and satisfaction metrics
• Background in corporate dining services or similar institutional food service environments
• Knowledge of nutrition planning and dietary accommodation requirements
• Financial management skills for budget planning and cost control in food service operations
• Experience with sustainability practices in food service and waste reduction
• Project management abilities for coordinating special events and dining renovations

Location: Onsite

Scheduled Weekly Hours: