Manager - Field Service Delivery

Tata Play

7 - 10 years

9 - 12 Lacs

surat

Posted:1 week ago| Platform:

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Skills Required

operations customer satisfaction service delivery compliance leadership troubleshooting process improvement communication and interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to fill the role of Manager - Field Service Delivery. The ideal candidate will have a strong background in field service delivery and be able to lead teams to achieve operational excellence. This position is based in TATA PLAY LIMITED.

Roles and Responsibility

Manage and oversee field service operations to ensure timely and efficient delivery of services.
Develop and implement strategies to enhance field service quality and customer satisfaction.
Lead and motivate teams to achieve operational goals and objectives.
Collaborate with cross-functional teams to identify and resolve issues.
Analyze performance metrics to optimize field service delivery processes.
Ensure compliance with company policies and procedures.

Job Requirements

Proven experience in field service delivery or a related field.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Strong problem-solving and troubleshooting skills.
Experience with process improvement initiatives.

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