Manager - Ecommerce

GroupM is looking for Manager - Ecommerce to join our dynamic team and embark on a rewarding career journey Strategy Development: Developing and executing e-commerce strategies aligned with the company's objectives to drive online sales growth and enhance customer experience
Platform Management: Overseeing the selection, implementation, and management of e-commerce platforms, ensuring functionality, usability, and security Product Presentation: Managing product listings, descriptions, images, and content on the e-commerce website to optimize presentation and sales conversion Sales Optimization: Implementing strategies to increase website traffic, enhance conversion rates, and improve the overall online shopping experience Inventory and Order Management: Overseeing inventory levels, order fulfillment, and managing relationships with logistics partners to ensure timely delivery Performance Analysis: Analyzing e-commerce metrics, such as traffic, conversion rates, and sales performance, to identify trends and make data-driven decisions Customer Relationship Management: Developing and maintaining customer engagement strategies, including customer service, feedback management, and loyalty programs Skills and Qualifications:E-commerce Expertise: Proficiency in e-commerce platforms (e g , Shopify, Magento, WooCommerce), understanding of online retail operations, and industry trends Strategic Planning: Ability to develop and execute strategic plans to drive sales, improve user experience, and enhance online brand presence Analytical Skills: Proficiency in analyzing data, interpreting metrics, and using insights to make informed decisions Marketing Knowledge: Understanding of online marketing techniques, including SEO, SEM, email marketing, and social media strategies Project Management: Strong organizational skills to manage multiple projects, deadlines, and stakeholders effectively Communication Skills: Excellent verbal and written communication for team management, vendor relations, and customer interactions Adaptability: Capability to adapt to the evolving e-commerce landscape and implement innovative solutionsDisclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.