Manager-Canadian Accounting & Taxation- KPO- Noida

Summary:-

Manager

Role Summary:

client-facing leadership role

Key Responsibilities:

Client Relationship Management:

• Act as the

  main point of contact

  for Canadian clients including CPAs and businesses across provinces.
• Lead client calls, understand client expectations, and manage the delivery of all accounting and taxation services.
• Proactively handle client queries, escalations, and service issues.
• Participate in onboarding and transition of new clients.

Team Leadership & People Management:

• Lead, mentor, and manage a team of

  10+ accounting and tax professionals

  .
• Assign workloads, monitor productivity, and ensure deliverables are met with quality and timeliness.
• Conduct

  training sessions

  , knowledge-sharing meetings, and

  performance reviews

  .
• Identify team development needs and plan upskilling strategies.

Accounting & Tax Compliance:

• Supervise and review preparation of:

• Financial Statements

  and

  Working Papers

• T1 (Personal Tax Returns)

• T2 (Corporate Tax Returns)

• T4, T5, GST/HST filings

• Ensure month-end/year-end closing processes are completed, including bank and ledger reconciliations.
• Keep up-to-date with changes in

  CRA regulations

  , Canadian tax laws, and compliance requirements.
• Oversee documentation, workpapers, and ensure compliance with

  internal control standards

  .

Process Management & Quality Control:

• Identify and implement

  process improvement

  and

  automation opportunities

  .
• Develop SOPs and standardized work templates across client engagements.
• Ensure adherence to

  SLA/KPI metrics

  , conduct internal audits and peer reviews.
• Liaise with internal quality and transition teams for service excellence.
  

Technical Proficiency:

• Canadian GAAP and CRA guidelines.
• Accounting & tax software expertise in:
• QuickBooks Desktop/Online
• CaseWare
• TaxCycle
• Xero
• ProFile
• Excel (Advanced)
  

Soft Skills:

• Strong leadership and decision-making abilities.
• Excellent English communication skills, both verbal and written.
• Ability to work independently and manage multiple clients and projects simultaneously.
• Analytical mindset with attention to detail and documentation.
  

What We Offer:

• A leadership position with high visibility in a growing Canadian division.
• Exposure to global clients and diverse accounting/taxation scenarios.
• Dynamic and collaborative work environment.
• Structured career growth path with international exposure and upskilling opportunities.
• Attractive salary package with performance-linked incentives.