Manager-Canadian Accounting & Taxation- KPO- Noida Sand Martin Consultants

7.0 - 12.0 years

9 - 18 Lacs

noida

Work from Office

Summary:- We are looking for a seasoned and proactive Manager with 7-10 years of experience in Canadian accounting and taxation , preferably in an outsourcing (BPO/KPO) setup. The ideal candidate will possess a strong foundation in Canadian GAAP, CRA regulations, and end-to-end compliance processes including T1, T2, T4, GST/HST filings. This individual should have a proven track record of leading teams (10+ members) and managing direct client relationships with Canadian businesses or CPAs . Strong leadership, excellent communication, and hands-on experience with accounting and tax software like QuickBooks, CaseWare, TaxCycle, and Xero are essential for this role. Role Summary: This is a client-facing leadership role responsible for managing a team of Canadian tax and accounting professionals. The Manager will lead end-to-end service delivery , ensure regulatory compliance , and be accountable for client satisfaction, performance reviews , and team development . The role requires strong technical expertise, people management, and communication skills. Key Responsibilities: Client Relationship Management: Act as the main point of contact for Canadian clients including CPAs and businesses across provinces. Lead client calls, understand client expectations, and manage the delivery of all accounting and taxation services. Proactively handle client queries, escalations, and service issues. Participate in onboarding and transition of new clients. Team Leadership & People Management: Lead, mentor, and manage a team of 10+ accounting and tax professionals . Assign workloads, monitor productivity, and ensure deliverables are met with quality and timeliness. Conduct training sessions , knowledge-sharing meetings, and performance reviews . Identify team development needs and plan upskilling strategies. Accounting & Tax Compliance: Supervise and review preparation of: Financial Statements and Working Papers T1 (Personal Tax Returns) T2 (Corporate Tax Returns) T4, T5, GST/HST filings Ensure month-end/year-end closing processes are completed, including bank and ledger reconciliations. Keep up-to-date with changes in CRA regulations , Canadian tax laws, and compliance requirements. Oversee documentation, workpapers, and ensure compliance with internal control standards . Process Management & Quality Control: Identify and implement process improvement and automation opportunities . Develop SOPs and standardized work templates across client engagements. Ensure adherence to SLA/KPI metrics , conduct internal audits and peer reviews. Liaise with internal quality and transition teams for service excellence. Technical Proficiency: Canadian GAAP and CRA guidelines. Accounting & tax software expertise in: QuickBooks Desktop/Online CaseWare TaxCycle Xero ProFile Excel (Advanced) Soft Skills: Strong leadership and decision-making abilities. Excellent English communication skills, both verbal and written. Ability to work independently and manage multiple clients and projects simultaneously. Analytical mindset with attention to detail and documentation. What We Offer: A leadership position with high visibility in a growing Canadian division. Exposure to global clients and diverse accounting/taxation scenarios. Dynamic and collaborative work environment. Structured career growth path with international exposure and upskilling opportunities. Attractive salary package with performance-linked incentives.

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