Manager, Academic Excellence

Manager, Academic Excellence

About the Role

• Location: Bhubhneshwar

Introduction –
This is an opportunity to join Oxford University Press, a globally recognized leader in education and publishing. The role is central to ensuring academic excellence in partner schools, driving retention, and creating opportunities for upsell and cross-sell. You will play a key role in implementing innovative educational solutions, promoting digital learning, and supporting schools in delivering quality education. This position offers the chance to work closely with educators, influence learning outcomes, and contribute to OUP’s mission of transforming education through technology and integrated services.

Opportunity –

You will be responsible for managing the academic journey of partner schools to ensure smooth implementation of Oxford Advantage and other solutions. Key responsibilities include conducting teacher training, monitoring LMS usage, and ensuring timely resolution of complaints. You will execute training modules for teachers, principals, and academic coordinators, and conduct observation and coaching sessions. The role involves promoting digital products, identifying upsell and cross-sell opportunities, and collaborating with internal teams to ensure customer retention. You will also lead customer engagement initiatives, train internal resources, and manage reporting, auditing, and documentation.

About You

Queries
Please contact shariq.anwar@oup.com with any queries relating to this role. To ensure a smooth application process, please submit your CV through this careers.oup.com rather than via email.