Management Trainee

Key Responsibilities:

 Coordinate product delivery processes, ensuring efficient and timely completion for various

clients.

 Facilitate client onboarding, guiding them through the process from initial setup to full utilization,

and addressing any concerns.

 Maintain clear, effective, and consistent communication with clients across various geographies,

serving as a primary point of contact.

 Conduct client meetings confidently, understanding their specific requirements and ensuring high

levels of client satisfaction.

 Develop a thorough understanding of the LimeTray product to effectively train clients and

address all inquiries.

 Actively engage in resolving client escalations and queries promptly and efficiently.

 Serve as the primary point of contact (POC) for clients, fostering positive relationships and

proactively addressing their needs.

 Facilitate communication and collaboration between internal teams (e.g., sales, engineering) and

external teams to ensure smooth product delivery.

 Oversee integrations with food delivery aggregators and/or payment gateways, ensuring seamless

execution and efficient issue resolution.

 Project manager parallel implementation projects for different customers, ensuring timely and

successful deployments.

Qualifications:

Product Delivery, Client Onboarding, or Implementation

at SaaS companies.

 Prior Project Management experience is a strong plus.

 Team handling experience is a plus, though not mandatory.

 Ability to work collaboratively in a team environment.

 Good communication skills (both written and verbal) are paramount, as you'll be interacting with

customers from diverse geographic locations.

 Detail-oriented and analytical, with a knack for cross-functional collaboration, adept at learning

quickly and meeting deadlines.

 Experience in the restaurant or food industry is a plus.

 Strong understanding of SaaS-based products and client onboarding lifecycle.

 Tier-1/Tier-2 college background preferred for quality benchmark.

 Bachelor’s degree in a relevant field (Tech, Business, etc.)