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Managed IT Services, Senior Associate (Tier 3)

5 - 8 years

10 - 12 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled Senior Associate to join our Managed IT Services team in Bengaluru. The ideal candidate will have 5-8 years of experience and a strong background in Windows, VMware, and Citrix technologies. Roles and Responsibility Provide technical support and troubleshoot complex issues related to Windows, VMware, and Citrix. Design and implement Citrix applications and desktops from client to server, including Netscaler and Access Gateway. Manage and maintain large-scale enterprise environments with multiple locations. Collaborate with cross-functional teams to deliver high-quality services to clients. Develop and implement best practices for IT service management, focusing on continuous improvement and process optimization. Analyze and resolve complex technical problems using advanced problem-solving skills. Job Requirements Strong knowledge of Windows Active Directory, Group Policy, DNS, DHCP, NTFS, and other common Windows server functions. Experience with Office 365 user, mailbox, and policy administration. Proven experience with VMWare VCenter, ESXi, Data Center Cluster Management, and Microsoft Hyper-V. Familiarity with application delivery platforms such as Citrix and Remote Desktop Services. Excellent written and verbal communication, problem-solving, and analytical skills. Ability to work independently and as part of a team, demonstrating strong judgment, issue management, and problem analysis techniques. A degree or certification in an IT-related field is required; relevant IT-related experience is also acceptable.

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RSM US in India
RSM US in India

Accounting and Consulting

Bhopal

100+ Employees

793 Jobs

    Key People

  • Rohit Kumar

    Partner
  • Ankit Sharma

    Manager

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