Mall Manager

Job Description

Role & responsibilities Overseeing Day-to-Day Operations: Managing the mall's staff, including maintenance, security, housekeeping, and customer service. Financial Management: Monitoring and controlling operating expenses, developing and maintaining budgets, and ensuring compliance with financial policies. Tenant Relations: Building and maintaining relationships with tenants, vendors, and contractors. Marketing and Promotion: Developing and implementing marketing strategies to attract shoppers and prospective tenants. Ensuring Safety and Security: Overseeing security measures, ensuring compliance with safety regulations, and addressing any safety issues. Customer Service: Handling customer complaints, providing assistance, and ensuring a positive customer experience. Negotiating Contracts: Negotiating lease agreements, service contracts, and other contracts with tenants and vendors. Compliance and Regulation: Ensuring the mall complies with all applicable laws, regulations, and policies. Team Leadership: Motivating and leading a diverse team of mall employees, fostering a positive and collaborative work environment. Data Analysis and Reporting: Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and track the mall's performance Preferred candidate profile Experience In Mall Management.