Mainframe Infrastructure Specialist

The Application Production main responsibility is to provide applications production support services.

A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working.

Leveraging BNL BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner.

The Application Production Support will be a part of IT Application Production Team and will be primarily responsible for the following work activities:

Application Incident Management

Application Request Fulfilment

Application Change implementation

The teams scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their BNL BNP Paribas colleagues to integrate new technologies, especially related to the new generation BNP Paribas Cloud and DevOps methods & toolchains.

Responsibilities

For a predefined applications scope take care of:

o Incidents

o Requests

o Changes

For the War room , Incident and Change management and neat future who has the capability to handle P1, P2 incidents /changes . In near future think of automation and propose to provide solution for incident reductions.

Contribute to the knowledge transfer with BNL Application Production team

Contribute to the definition of procedures and processes necessary for the team

Help build team spirit and integrate into BNL BNP Paribas culture

Contribute to incidents analysis and associated problem management

Contribute to the regular activity reporting and KPI calculation

Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris

Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

For the reinforcement of our team, we are looking for a control room lead with these skills :

Mainframe or Distributed has the 24*7 team lead skills in the past who can work with our technical leads

Having worked in a banking context is a preferential requirement.

Additional Skills:
Linux, Open Systems

General competences:

Knowledge of ITIL

General IT infrastructure knowledge

Knowledge of IT production backup and resilience setup (High Availability setup, Disaster Recovery Plan, etc.)

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