About Us:
CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services and supply chain,CLOUDSUFI is positioned to meet customers where they are in their data monetization journey.
Our Values
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/
We are looking for Technical Deployment Coordinators to support the rollout of our Lumos Deployment initiative, which includes the launch of the AppStore platform across multiple business units. These roles will be instrumental in executing deployment tasks, supporting system integrations, and ensuring smooth onboarding of users and systems. The coordinators will work closely with IT and Systems Administration teams and utilize tools such as Lumos, Okta, and our custom Access Management Portal (AMP).
Responsibilities
Assist with the rollout and configuration of the Lumos AppStore platform across departments.
Support user onboarding, access provisioning, and troubleshooting during deployment.
Execute tasks from the Lumos Deployment checklist including system validation, testing, and documentation.
Collaborate with Systems Administration and IT teams to ensure alignment with existing infrastructure.
Monitor deployment progress and escalate issues as needed.
Maintain clear documentation of deployment activities and user support interactions.
Skills and Experience Needed
2+ years of experience in IT systems administration or technical support roles.
Familiarity with Lumos, Okta, and Access Management Portal (AMP).
Experience with Microsoft 365, Azure Active Directory, and workflow automation tools such as Power Automate or Okta Workflows.
Strong troubleshooting and communication skills.
Ability to work independently and manage multiple deployment tasks.
Prior experience supporting SaaS rollouts or system integrations preferred.
Behavioural Competencies
Must have worked with US/Europe based clients in onsite/offshore delivery models.
Should have very good verbal and written communication, technical articulation, listening and presentation skills.
Should have proven analytical and problem solving skills.
Should have collaborative mindset for cross-functional team work
Passion for solving complex search problems
Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills.
Should be a quick learner, self starter, go-getter and team player.
Should have experience of working under stringent deadlines in a Matrix organization structure
