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5.0 - 9.0 years
5 - 6 Lacs
Srinagar, Jammu & Kashmir, India
On-site
Key Responsibilities: Patrol property and assist guests with room access. Monitor security systems (CCTV, alarms, fire safety systems). Lock entrances when required; inspect property for hazards daily. Respond to emergencies (accidents, injuries); administer CPR/first aid or contact EMS. Handle disturbances, complaints, and safety hazards. Escort unauthorized individuals off the premises. Investigate incidents; complete incident reports and daily activity logs. Maintain confidentiality of reports and sensitive information. Conduct interviews, gather evidence, and follow company procedures. Support emergency responses using proper protocols. Assist guests professionally; anticipate needs and offer assistance when necessary. Communicate clearly; maintain accurate and complete documentation. Work well with others; support team goals. Adhere to safety, appearance, and conduct standards. Physical Requirements: Stand, sit, or walk for long periods. Move quickly in response to incidents. Lift up to 50 lbs alone; over 75 lbs with help. Navigate stairs, ramps, confined/narrow areas, and uneven/slippery surfaces. Perform physical tasks including bending, twisting, reaching, pushing, pulling. Additional: May require state-specific licenses or registrations. Must follow all company policies and complete safety training.
Posted 1 week ago
5.0 - 9.0 years
5 - 6 Lacs
Jammu, Jammu & Kashmir, India
On-site
Key Responsibilities: Patrol property and assist guests with room access. Monitor security systems (CCTV, alarms, fire safety systems). Lock entrances when required; inspect property for hazards daily. Respond to emergencies (accidents, injuries); administer CPR/first aid or contact EMS. Handle disturbances, complaints, and safety hazards. Escort unauthorized individuals off the premises. Investigate incidents; complete incident reports and daily activity logs. Maintain confidentiality of reports and sensitive information. Conduct interviews, gather evidence, and follow company procedures. Support emergency responses using proper protocols. Assist guests professionally; anticipate needs and offer assistance when necessary. Communicate clearly; maintain accurate and complete documentation. Work well with others; support team goals. Adhere to safety, appearance, and conduct standards. Physical Requirements: Stand, sit, or walk for long periods. Move quickly in response to incidents. Lift up to 50 lbs alone; over 75 lbs with help. Navigate stairs, ramps, confined/narrow areas, and uneven/slippery surfaces. Perform physical tasks including bending, twisting, reaching, pushing, pulling. Additional: May require state-specific licenses or registrations. Must follow all company policies and complete safety training.
Posted 1 week ago
5.0 - 9.0 years
5 - 6 Lacs
Kolkata, West Bengal, India
On-site
Key Responsibilities: Patrol property and assist guests with room access. Monitor security systems (CCTV, alarms, fire safety systems). Lock entrances when required; inspect property for hazards daily. Respond to emergencies (accidents, injuries); administer CPR/first aid or contact EMS. Handle disturbances, complaints, and safety hazards. Escort unauthorized individuals off the premises. Investigate incidents; complete incident reports and daily activity logs. Maintain confidentiality of reports and sensitive information. Conduct interviews, gather evidence, and follow company procedures. Support emergency responses using proper protocols. Assist guests professionally; anticipate needs and offer assistance when necessary. Communicate clearly; maintain accurate and complete documentation. Work well with others; support team goals. Adhere to safety, appearance, and conduct standards. Physical Requirements: Stand, sit, or walk for long periods. Move quickly in response to incidents. Lift up to 50 lbs alone; over 75 lbs with help. Navigate stairs, ramps, confined/narrow areas, and uneven/slippery surfaces. Perform physical tasks including bending, twisting, reaching, pushing, pulling. Additional: May require state-specific licenses or registrations. Must follow all company policies and complete safety training.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Haridwar, Uttarakhand, India
On-site
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Hyderabad, Telangana, India
On-site
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Kolkata, West Bengal, India
On-site
Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings.
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Kolkata, West Bengal, India
On-site
Position Overview: Works with Human Resources team to carry out daily HR activities, including oversight of recruitment, total compensation, and training & development. Delivers HR services that meet or exceed employee needs and enable business success. Ensures compliance with all applicable laws, regulations, and operating procedures. Candidate Profile: Education and Experience: High school diploma or GED + 3 years of experience in human resources, management operations, or related field, OR 2-year degree in Human Resources, Business Administration, or related field + 1 year of experience in HR, management operations, or related field. Core Work Activities: Managing Recruitment and Hiring Process: Assist in interviewing and hiring Human Resource employees with appropriate skills. Maintain contact with external recruitment sources. Attend job fairs and document outreach efforts per HR Standard Operating Procedures. Network with local organizations (e.g., Hotel Association) to source candidates. Oversee and monitor the candidate identification and selection process. Provide subject matter expertise to managers regarding selection procedures. Partner with vendors to ensure effective advertisement efforts to attract a diverse candidate pool. Perform quality control on candidate identification and selection. Administering and Educating Employee Benefits: Work with the unemployment services provider to respond to unemployment claims. Review provider reports for accuracy and correct errors. Prepare, audit, and distribute unemployment claim activity reports. Attend unemployment hearings and ensure proper representation. Ensure the department has the necessary resources to administer employee benefits. Managing Employee Development: Support departmental orientation programs for new hires. Ensure cross-training of employees to support daily operations. Supervise ongoing training initiatives and conduct training when needed. Ensure coordination of new hire orientation programs to create positive first impressions. Collaborate with the management team to ensure employees receive appropriate training. Ensure attendance by all new hires and leadership team participation in training programs. Maintaining Employee Relations: Maintain effective employee communication channels (e.g., daily communications, property-wide meetings). Review progressive discipline documentation for accuracy and consistency. Use an open-door policy to address employee concerns in a timely manner. Ensure employee issues are referred to the Department Manager for resolution or escalated to HR leadership. Partner with Loss Prevention to conduct employee accident investigations as needed. Communicate performance expectations according to job descriptions. Managing Legal and Compliance Practices: Ensure employee files contain required paperwork and are properly maintained and secured. Ensure compliance with the Privacy Act and medical record confidentiality. Facilitate random, reasonable belief, and post-accident drug testing (if applicable). Communicate property rules and safety policies to employees regularly. Conduct periodic claims reviews with Regional Claims office to ensure timely claim resolution. Represent HR at the property Safety Committee and promote safety awareness to reduce accidents. Manage Workers Compensation claims and ensure appropriate employee care and cost management. Oversee the selection/non-selection process to ensure proper procedures are followed. Additional Information: Marriott International is an equal opportunity employer. Committed to diversity, inclusion, and non-discrimination (disability, veteran status, etc.).
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview: Works with Human Resources team to carry out daily HR activities, including oversight of recruitment, total compensation, and training & development. Delivers HR services that meet or exceed employee needs and enable business success. Ensures compliance with all applicable laws, regulations, and operating procedures. Candidate Profile: Education and Experience: High school diploma or GED + 3 years of experience in human resources, management operations, or related field, OR 2-year degree in Human Resources, Business Administration, or related field + 1 year of experience in HR, management operations, or related field. Core Work Activities: Managing Recruitment and Hiring Process: Assist in interviewing and hiring Human Resource employees with appropriate skills. Maintain contact with external recruitment sources. Attend job fairs and document outreach efforts per HR Standard Operating Procedures. Network with local organizations (e.g., Hotel Association) to source candidates. Oversee and monitor the candidate identification and selection process. Provide subject matter expertise to managers regarding selection procedures. Partner with vendors to ensure effective advertisement efforts to attract a diverse candidate pool. Perform quality control on candidate identification and selection. Administering and Educating Employee Benefits: Work with the unemployment services provider to respond to unemployment claims. Review provider reports for accuracy and correct errors. Prepare, audit, and distribute unemployment claim activity reports. Attend unemployment hearings and ensure proper representation. Ensure the department has the necessary resources to administer employee benefits. Managing Employee Development: Support departmental orientation programs for new hires. Ensure cross-training of employees to support daily operations. Supervise ongoing training initiatives and conduct training when needed. Ensure coordination of new hire orientation programs to create positive first impressions. Collaborate with the management team to ensure employees receive appropriate training. Ensure attendance by all new hires and leadership team participation in training programs. Maintaining Employee Relations: Maintain effective employee communication channels (e.g., daily communications, property-wide meetings). Review progressive discipline documentation for accuracy and consistency. Use an open-door policy to address employee concerns in a timely manner. Ensure employee issues are referred to the Department Manager for resolution or escalated to HR leadership. Partner with Loss Prevention to conduct employee accident investigations as needed. Communicate performance expectations according to job descriptions. Managing Legal and Compliance Practices: Ensure employee files contain required paperwork and are properly maintained and secured. Ensure compliance with the Privacy Act and medical record confidentiality. Facilitate random, reasonable belief, and post-accident drug testing (if applicable). Communicate property rules and safety policies to employees regularly. Conduct periodic claims reviews with Regional Claims office to ensure timely claim resolution. Represent HR at the property Safety Committee and promote safety awareness to reduce accidents. Manage Workers Compensation claims and ensure appropriate employee care and cost management. Oversee the selection/non-selection process to ensure proper procedures are followed. Additional Information: Marriott International is an equal opportunity employer. Committed to diversity, inclusion, and non-discrimination (disability, veteran status, etc.).
Posted 1 week ago
4.0 - 9.0 years
4 - 9 Lacs
Bengaluru, Karnataka, India
On-site
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Monitors all day to day activities of direct reports. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Utilizes all available on the job training tools for employees. Role: Regional Sales Manager (B2C) Industry Type: Hotels & Restaurants Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: B.B.A/ B.M.S in Management, Any Graduate PG: Any Postgraduate
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Gurgaon, Haryana, India
On-site
Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget. Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Kolkata, West Bengal, India
On-site
Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget. Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget. Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai, Maharashtra, India
On-site
Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget. Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food & beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget. Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Indore, Madhya Pradesh, India
On-site
Assisting in Recruitment and Hiring: Candidate Sourcing: Assist in finding qualified candidates by maintaining relationships with recruitment sources, attending job fairs, and networking with local organizations (such as Hotel Associations and peers). Interview and Hiring Support: Help with interviewing candidates and ensuring the proper hiring documentation is completed. Assist in the candidate selection process and ensure quality control of the hiring process. Job Fairs & Outreach: Attend job fairs and ensure proper documentation of outreach efforts to source candidates for current and future openings. Administering Employee Benefits: Unemployment Claims: Work with unemployment services providers to respond to claims, ensuring accuracy in reports and assisting in unemployment hearings as necessary. Benefits Support: Help employees navigate their benefits options and provide support regarding their benefit inquiries. Employee Development: Onboarding & Orientation: Assist in coordinating and facilitating the new hire orientation process, emphasizing the importance of guest service in the company's culture and creating a positive first impression for new employees. Cross-Training: Ensure that employees are cross-trained to support daily operations effectively, facilitating their growth and ensuring consistency in job performance. Ongoing Development: Help develop and implement programs that encourage ongoing learning and skills development for employees. Employee Relations: Communication Channels: Assist in maintaining open communication channels, ensuring employees are aware of company policies, property-wide events, and performance expectations. Discipline & Issue Resolution: Review progressive discipline documentation for accuracy and assist in resolving employee issues through open-door policies. Escalate issues to the HR Manager or Director as needed. Incident Investigations: Collaborate with the Loss Prevention team to investigate employee accidents and ensure proper documentation. Compliance and Legal Practices: Employee Files & Documentation: Ensure that all employee files are accurately maintained, ensuring all required employment paperwork and performance management documents are stored securely and comply with relevant laws and privacy regulations. Safety & Security Policies: Help communicate property safety policies to employees, including accident reporting, hygiene standards, and other essential procedures. Workers Compensation & Claims: Assist with managing workers compensation claims, ensuring that employees receive appropriate care and that costs are kept under control. Managing HR Operations: Audit & Compliance: Support HR audits and ensure compliance with applicable laws, including managing documentation and employee file reviews in accordance with company procedures. Policy Communication: Help communicate company rules and regulations, ensuring that all staff are aware of safety, health, and other legal requirements through orientation, training, and other communications. Qualifications & Requirements: Education: Required: High school diploma or GED. Preferred: 2-year degree from an accredited university in Human Resources, Business Administration, or a related field. Experience: Required: 2 years of experience in human resources, management operations, or related fields. Preferred: Experience with recruitment, employee relations, and benefits administration. Skills & Competencies: Communication Skills: Strong verbal and written communication skills to effectively interact with employees and management. Attention to Detail: Ability to manage sensitive employee information and ensure compliance with legal requirements. Organization & Time Management: Ability to handle multiple tasks, such as recruitment, benefits administration, and compliance reporting, efficiently. Problem-Solving: Ability to address employee concerns, resolve issues, and facilitate positive employee relations. Confidentiality: Understands the importance of confidentiality in handling employee files, claims, and other sensitive data. Other Requirements: Physical Requirements: Ability to perform general office tasks (sitting, typing, and filing), as well as assisting with organizing and coordinating events such as job fairs or orientation programs. Flexibility: Willingness to handle a variety of HR-related tasks, as needed, and adapt to evolving HR needs in a fast-paced environment. Core Activities & Work Flow: Support Recruitment & Onboarding: Collaborate with HR teams to handle the full recruitment process, from candidate sourcing to interviewing and hiring new employees. Facilitate a smooth onboarding process for new hires. Assist with Employee Relations & Communication: Help maintain positive employee relations by ensuring effective communication channels, resolving concerns, and assisting in maintaining a supportive work environment. Monitor HR Compliance & Records: Regularly review employee files and ensure compliance with all legal and procedural requirements regarding employee documentation and privacy. Benefits Administration & Claims Support: Support employees with their benefits needs and assist with unemployment claims or workers compensation processes. Assist with HR Policies & Procedures: Help communicate company policies and ensure that all employees are aware of health, safety, and legal compliance requirements. Why This Role is Important: The HR Assistant plays a vital role in supporting the HR team and ensuring that the property's human resources functions run smoothly and efficiently. This position helps facilitate recruitment, employee development, and compliance, all of which contribute to employee satisfaction and business success. By managing various HR activities, this role ensures the HR department meets its goals and supports the overall success of the organization. This HR Assistant position is an ideal entry-level role for individuals looking to grow in the HR field while gaining valuable experience in a dynamic and fast-paced environment.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Delhi, India
On-site
Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process Assists in the development of detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times Complies with applicable federal, state and local law and safety regulations Follows proper key control guidelines in loss prevention and in the property Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system Follows Duty of Care process for the protection of guests and employees Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Monitors all unusual activities in and around the property that would impair the well being of guests and employees Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities Oversees and guides the efforts of the Accident Prevention Committee Oversees first aid program for guests and employees Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Mumbai, Maharashtra, India
On-site
Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process Assists in the development of detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times Complies with applicable federal, state and local law and safety regulations Follows proper key control guidelines in loss prevention and in the property Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system Follows Duty of Care process for the protection of guests and employees Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Monitors all unusual activities in and around the property that would impair the well being of guests and employees Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities Oversees and guides the efforts of the Accident Prevention Committee Oversees first aid program for guests and employees Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Hyderabad, Telangana, India
On-site
Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process Assists in the development of detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times Complies with applicable federal, state and local law and safety regulations Follows proper key control guidelines in loss prevention and in the property Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system Follows Duty of Care process for the protection of guests and employees Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Monitors all unusual activities in and around the property that would impair the well being of guests and employees Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities Oversees and guides the efforts of the Accident Prevention Committee Oversees first aid program for guests and employees Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Pune, Maharashtra, India
On-site
Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process Assists in the development of detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times Complies with applicable federal, state and local law and safety regulations Follows proper key control guidelines in loss prevention and in the property Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system Follows Duty of Care process for the protection of guests and employees Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Monitors all unusual activities in and around the property that would impair the well being of guests and employees Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities Oversees and guides the efforts of the Accident Prevention Committee Oversees first aid program for guests and employees Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Pune, Maharashtra, India
On-site
Assists in leading the property's segmented sales effort (group, transient, association, corporate, etc.) and implements sales strategy. Helps achieve segment revenue goals, property revenue goals, and guest/employee satisfaction. Conducts day-to-day sales activities focusing on building long-term, value-based customer relationships to meet sales objectives. Achieves personal booking goals. Education & Experience : 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years of relevant experience. OR 4-year degree in the same fields with 1 year of experience in sales/marketing. Developing & Executing Sales Strategies : Works with sales leader to ensure effective sales strategy implementation. Develops and sustains aggressive solicitation programs to increase business. Creates and implements a sales plan with the management team, focusing on revenue, customers, and market for the segment. Assists in developing and implementing internal/external promotions. Maximizing Revenue : Leads by example to ensure maximum revenue potential, including setting personal booking goals. Recommends booking goals for sales team members. Managing Sales Activities : Approves space release for catering to maximize revenue. Participates in sales calls with sales team to acquire new business and close deals. Executes and supports operational aspects of booked business (e.g., proposals, contracts, customer correspondence). Analyzing & Reporting on Sales and Financial Data : Analyzes market information and implements strategies to achieve financial room and catering goals. Assists Revenue Management with completing accurate six-period projections. Reviews sales and catering guest satisfaction results and identifies areas of improvement. Ensuring Exceptional Customer Service : Displays leadership in guest hospitality and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre/post-convention meetings to ensure satisfaction with rooms, meeting facilities, and overall experience. Empowers employees to provide excellent customer service and offers feedback to staff. Incorporates guest satisfaction into department meetings and focuses on continuous improvement. Ensures a customer recognition program is active across Sales. Building Successful Relationships : Develops and manages relationships with key stakeholders, both internal and external. Collaborates with off-property sales channels to ensure the property's needs are met. Ensures compliance with local, state, and federal regulations and/or union requirements. Attends customer events, trade shows, and sales missions to develop key relationships with customers and GSO Managers.
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process Assists in the development of detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times Complies with applicable federal, state and local law and safety regulations Follows proper key control guidelines in loss prevention and in the property Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system Follows Duty of Care process for the protection of guests and employees Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Monitors all unusual activities in and around the property that would impair the well being of guests and employees Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities Oversees and guides the efforts of the Accident Prevention Committee Oversees first aid program for guests and employees Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Ahmedabad, Gujarat, India
On-site
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate) Implements the segment sales strategy to achieve segment revenue goals, property revenue goals, and guest and employee satisfaction Conducts day-to-day sales activities focusing on building long-term, value-based customer relationships to achieve property sales objectives Achieves personal booking goals CANDIDATE PROFILE Education and Experience: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in sales and marketing or a related professional area, or 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in sales and marketing or a related professional area CORE WORK ACTIVITIES Developing & Executing Sales Strategies: Works with sales leader to ensure understanding and effective implementation of the sales strategy for the segment Assists in the development, implementation, and sustaining of an aggressive solicitation program focused on increasing business Collaborates with management team to create and implement a sales plan addressing revenue, customers, and the market for the segment Assists in developing and implementing promotions, both internal and external Maximizing Revenue: Provides positive and aggressive leadership to ensure maximum revenue potential Recommends booking goals for sales team members Managing Sales Activities: Approves space release for catering to maximize revenue in the absence of a Business Evaluation Manager Participates in sales calls with sales team members to acquire new business or close on business Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence) Analyzing & Reporting on Sales and Financial Data: Analyzes market information using sales systems and implements strategy to achieve financial room and catering goals Assists Revenue Management with completing accurate six-period projections Reviews sales and catering guest satisfaction results to identify areas of improvement Ensuring Exceptional Customer Service: Displays leadership in guest hospitality and creates a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Meets with guests during pre- and post-convention meetings to obtain feedback on the quality of product (e.g., rooms, meeting facilities, equipment, food and beverage) Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement Executes and supports the company's Customer Service Standards and property's Brand Standards Building Successful Relationships: Develops and manages relationships with key stakeholders, both internal and external Works collaboratively with off-property sales channels to ensure complementary, non-duplicative sales efforts Collaborates with Human Resources, Engineering, and Loss Prevention to ensure compliance with local, state, and federal regulations or union requirements Attends customer events, trade shows, and sales missions to build or develop key relationships with GSO Managers and customers Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Posted 1 week ago
4.0 - 7.0 years
4 - 7 Lacs
Siliguri, West Bengal, India
On-site
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate) Implements the segment sales strategy to achieve segment revenue goals, property revenue goals, and guest and employee satisfaction Conducts day-to-day sales activities focusing on building long-term, value-based customer relationships to achieve property sales objectives Achieves personal booking goals CANDIDATE PROFILE Education and Experience: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in sales and marketing or a related professional area, or 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in sales and marketing or a related professional area CORE WORK ACTIVITIES Developing & Executing Sales Strategies: Works with sales leader to ensure understanding and effective implementation of the sales strategy for the segment Assists in the development, implementation, and sustaining of an aggressive solicitation program focused on increasing business Collaborates with management team to create and implement a sales plan addressing revenue, customers, and the market for the segment Assists in developing and implementing promotions, both internal and external Maximizing Revenue: Provides positive and aggressive leadership to ensure maximum revenue potential Recommends booking goals for sales team members Managing Sales Activities: Approves space release for catering to maximize revenue in the absence of a Business Evaluation Manager Participates in sales calls with sales team members to acquire new business or close on business Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence) Analyzing & Reporting on Sales and Financial Data: Analyzes market information using sales systems and implements strategy to achieve financial room and catering goals Assists Revenue Management with completing accurate six-period projections Reviews sales and catering guest satisfaction results to identify areas of improvement Ensuring Exceptional Customer Service: Displays leadership in guest hospitality and creates a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Meets with guests during pre- and post-convention meetings to obtain feedback on the quality of product (e.g., rooms, meeting facilities, equipment, food and beverage) Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement Executes and supports the company's Customer Service Standards and property's Brand Standards Building Successful Relationships: Develops and manages relationships with key stakeholders, both internal and external Works collaboratively with off-property sales channels to ensure complementary, non-duplicative sales efforts Collaborates with Human Resources, Engineering, and Loss Prevention to ensure compliance with local, state, and federal regulations or union requirements Attends customer events, trade shows, and sales missions to build or develop key relationships with GSO Managers and customers Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Posted 1 week ago
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