51 Loss Mitigation Jobs

Job Description for Team Leader Job Title: Team Leader Reporting to: Team Manager/Delivery Manager, Operations Objectives The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement, working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations, Hazard Insurance Must have knowledge on loss drafts, flood zones, hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis, by ensuring all service level agreements are met in terms of quality, productivity, and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational, admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance, in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of member’s needs, staffing issues, technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification: Graduate 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Escrow Good understanding of U.S. Mortgage Banking\Loan Servicing cycle Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Interested candiates please share your resume to priyadarshini.narayanan@cognizant.com

Job Description Job Title : SME/SPE Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com

Desired Candidate Profile 2-7 years of experience in SPE/SME roles related to US Mortgage, Bankruptcy, Loss Mitigation, Escrow processes. Strong understanding of mortgage servicing industry regulations and compliance requirements. Proficiency in processing loan modifications, foreclosures, bankruptcies, and escrow services.

Job Summary We are seeking a dedicated Team Lead for our B&L department with 6 to 8 years of experience. The ideal candidate will possess strong technical skills in MS Excel and have domain experience in Frclsr Claim File&srv(MortgLn) Default Report&Analytic-MortLn. This role requires working from office during night shifts. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He or she will report to the Team Manager or Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas (KRAs) 6 Plus years experience working with Loss Mitigation in a servicing collections environment. The Team Leader is expected to actively lead and motivate the team for whom he or she is the primary point of contact. 2 plus years of experience working with Fannie Mae Freddie Mac and Government guidelines required. Prior leadership experience preferred. Actively involved with the team and be aware of issues including potential issues within the team and appropriately resolve escalate the same. Ability to identify the strengths and weaknesses of his her team members and provide them with appropriate guidance and direction. Actively promote the company ethos and create and maintain an environment which encourages retention. Proactively Identify and implement feasible solutions to issues which could lead to attrition. Operations Ensure all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader to ensure smooth operations daily by ensuring all service level agreements are met in terms of quality productivity and turnaround time by active interaction with the business area. Take ownership of identification and resolution of daily operational admin and technical issues. Timely and accurate submission of all reports sought by the management or by the business area and ensure prominent levels of internal and external customer service. Periodically review and suggest revision of the quality and productivity targets based on the teams performance to improve overall process efficiency and deliver excellent customer service. Initiate Training and Updates to the team members Keep the Manager Leadership appraised of members needs staffing issues technical and performance issues. Interact with the BA to be transparent on the business front. Tracking of Loan modification transaction as per scheduled timeline. Ensure to meet and track the SLA orTAT for no delays. Mentor Loss Mitigation Specialists while assisting Manager with tasks such as scheduling meetings training and creating a positive work environment. Assist Loss Mitigation Specialists dealing with escalated accounts and ensure necessary steps are taken to resolve them within established deadlines. Be available to Loss Mitigation Specialists when they need assistance. Meet department standards as they relate to daily productivity metrics. Perform side by sides for new hires and existing employees. Assist Loss Mitigation Manager with review and compilation of investor insurer and client reporting requests as needed. Point of contact for new hires and existing employees Performs additional projects and duties as assigned by Management. Teamwork Ability to create and maintain an environment that fosters teamwork in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. Actively participate and encourage participation in Team Organizational events. Continuous Improvement Consistent improvement upon current performances and raise the bar of expectations and standards. Contribution of ideas suggestions which improve the process efficiency or enhance the way we work. Encourage and invite suggestions from the team and implement them if found feasible. Appraisals Conduct and document appraisal reviews of the team members on at least a monthly basis. Provide regular and constructive feedback to individual team members focusing on their performance rather than the personality of the individual in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. To be open and receptive to feedback. Qualification Graduate any discipline 4 to 5 years of experience in BPO US Mortgage Loss Mitigation domain Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry Loss Mitigation knowledge Able to meet goals and deadlines in a fast paced environment. Certifications Required Certified Microsoft Excel Specialist Mortgage Loan Servicing Certification

Job Title: US Mortgage Servicing Loss Mitigation / Bankruptcy / Foreclosure Location: Bangalore (Work from Office) Shift: US Shifts (Night Shifts) Salary: Up to 4.5 LPA Working Days: Monday to Friday (Saturday & Sunday fixed off) Joining: Immediate Joiners Only Key Responsibilities: Loss Mitigation: Review and process loss mitigation applications in accordance with investor/insurer guidelines. Evaluate borrower eligibility for various assistance programs (loan modifications, forbearance, repayment plans, etc.). Communicate and coordinate with internal departments for file progression and resolution. Bankruptcy: Monitor and process borrower bankruptcy cases (Chapters 7, 11, and 13). Ensure compliance with legal timelines, court orders, and investor guidelines. Work closely with legal teams and bankruptcy attorneys to ensure accurate updates and filings. Foreclosure: Track and process loans in various stages of foreclosure. Coordinate with attorneys, vendors, and internal teams for timely completion of milestones. Ensure all documentation and reporting requirements are met within SLA. Requirements: Minimum 13 years of experience in US mortgage servicing (preferably in Loss Mitigation, Bankruptcy, or Foreclosure). Strong understanding of US mortgage lifecycle and investor/insurer guidelines (FHA, VA, Fannie Mae, Freddie Mac). Excellent verbal and written communication skills. Attention to detail and ability to manage time effectively. Comfortable working in night shifts (US time zones). Perks & Benefits: Fixed weekend offs (Saturday & Sunday) Competitive salary up to 4.5 LPA Exposure to the US mortgage domain Work from office modern infrastructure Note: Only immediate joiners will be considered for this role. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Job Title: SPE (Default Servicing) Key Result Areas (KRAs) Leadership: The SPE is responsible for maintaining constant process knowledge in the team. Responsible for maintaining and documenting all updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors Responsible for cascading / providing training on new updates to all team members. Responsible for conducting the knowledge check. Responsible for suggesting and driving process improvements. Qualification: Graduate any discipline. 2 - 3 years of experience in BPO, U.S Mortgage/ Data Processing background (Default servicing Pre-foreclosure, Foreclosure / Bankruptcy /Loss mitigation, Bidding/ Property Preservation / REO ) Minimum of 2 years in the Process Associate role. Skill Sets Good interpersonal skills Good written and verbal Communication skills Self-motivated MS Office Knowledge Flexibility to work in different shifts (especially night shifts) US Mortgage Certification will be a value add.

Currently we are looking for "Default Servicing" to join our team! Mumbai Default Servicing * 1.6+ years of experience * Package is up to 5LPA * Work from office * US shift timing * Immediate to 1month notice Requirements * Must have 1+ years of relevant experience. * Graduate any discipline. * Skills required - Default servicing, Pre-foreclosure, Foreclosure / Bankruptcy /Loss mitigation, Bidding/ Property Preservation / REO. * US Mortgage Certification will be a value add. * Good written and verbal Communication skills. Interested candidates Contact HR Nikkitha @ 8655884774/ nikkitha@careeerguideline.com and also refer to the people who are seeking for job

Position: Team Lead (TL) Location: Mumbai / Hyderabad Open Roles: 2 Process: Loss Mitigation & Escrow CTC: Up to 13 LPA Shift: US Shifts (Work from Office) Job Description: We are looking for experienced professionals with a strong background in the US mortgage domain, specifically in Escrow or Loss Mitigation processes. The ideal candidate should have: Minimum 2+ years of team handling experience Strong knowledge of US Mortgage processes Hands-on experience in Escrow or Loss Mitigation Note: This is a Work from Office (WFO) role in US shift timings.

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our clientele includes Fortune 500 & FTSE 100 companies Job Summary : A Team Lead should be a subject matter expert evidenced by currently working in live production and exceeding all productivity and quality goals. Ability to train and facilitate new recruits into live production anytime during their tenure. Prior experience in the sub process will be an added advantage Knowledge, Skills & Ability: Knowledge of the US Mortgage Industry with Mortgage Servicing experience Working knowledge on Foreclosure /Bankruptcy/ Loss mitigation Knowledge of different types of mortgage and its functioning and ability to read various servicing documents Good communication skills (Written and Verbal) are required to understand and communicate with the vendors/clients Strong Customer Service Skills, Negotiations Skills and Leadership skills required Detail Oriented with good analytical skills and the ability to make decisions based on the situation Ability to analyze the numbers and reconcile the data if required as per requirements. Experience with reporting and analysis Good email etiquette Ability to handle and accomplish multiple tasks and resolve Experience working in a team-oriented, collaborative environment Should be able to effectively use a computer and be competent with MS office applications Responsibilities : Supervise and lead a group associate to meet all SLAs relative to any and all functions in the Mortgage Servicing area (Supervision of workflows and work queues) Maintain daily, weekly and monthly production reports Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects Provide recommendations for strategies and process improvements to add value to teams and clients Coordinate with other internal support teams to ensure seamless production by the operations team Provide resolutions to complex escalated queries and complaints from external and internal customers Must lead, coach, motivate and develop associates to deliver high quality reports to the clients to achieve or exceed set operational targets Monitor and evaluate staff performance, attendance, also generate reports as necessary Education Qualifications: Graduation (Any graduation (Bachelor’s Degree preferred) Additional Requirements: Minimum 5 – 7 year Mortgage experience preferably in Servicing (Foreclosure /Bankruptcy & Loss mitigation) Should be flexible working in night shifts Has to be open to working extended periods/weekends when necessary Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Hyderabad Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 30 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.

SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Mumbai Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 30 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.

Position: Team Lead (TL) Location: Mumbai / Hyderabad Open Roles: 2 Process: Loss Mitigation & Escrow CTC: Up to 13 LPA Shift: US Shifts (Work from Office) Job Description: We are looking for experienced professionals with a strong background in the US mortgage domain, specifically in Escrow or Loss Mitigation processes. The ideal candidate should have: Minimum 2+ years of team handling experience Strong knowledge of US Mortgage processes Hands-on experience in Escrow or Loss Mitigation Note: This is a Work from Office (WFO) role in US shift timings.

Hiring for Team leader Process - Escrow / Loss mitigation Location - Hyderabad Timings - US Night shift Mode - Work From Office Notice Period - Immediate to 30 Days CTC - 10 to 13 Lpa TL - 5+yr exp in loss mitigation / Escrow & Us mortgage Interested Candidates contact HR Dinesh@ 8655512320 dinesh@careerguideline.com

Job Description Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. 4+ years experience working with US Mortgage Loss Mitigation in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background. Minimum of 2 years in the Sr. Loss Mitigation/ Default Servicing / escrow Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation/ Default Servicing / escrow The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. Open to work in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com

Desired Candidate Profile 2-5 years of experience in Loan Servicing or Credit Underwriting (US Mortgage). Strong understanding of Construction Loan, Escrow, Loss Mitigation, and Residential Underwriting concepts. Proficiency in managing multiple tasks simultaneously while maintaining attention to detail. Excellent communication skills for effective collaboration with cross-functional teams.

Salary: 15 to 30 LPA Exp: 3 to 7 years Location: PAN India Notice: Immediate only..!! Key Skills: SQL, Power BI, Credit Risk, risk analytics, MIS, risk reporting Roles and Responsibilities Extract, manipulate, and analyze large datasets from various sources such as Hive, SQL databases, and ETL processes. Develop and maintain dashboards using Tableau to provide insights on banking performance, market trends, and customer behavior. Collaborate with cross-functional teams to identify key performance indicators (KPIs) and develop data visualizations to drive business decisions. Desired Candidate Profile 3-8 years of experience in Data Analytics or related field with expertise in Banking Analytics, Credit risk . Strong proficiency in tools like SQL, Advance SQL knowledge preferred. Experience working with big data technologies like Hadoop ecosystem (Hive), Spark; familiarity with Python programming language required.

Hiring for US Mortgage Post Closing Skill set: One year experince in Post closing /Loan origination is mandatory Freshers are not eligible Flexible to work in US shifts Work from home Salary max up to 3.5 LPA Need immediate joiners Qualification: Only graduates or Post graduates can apply Interested candidates can walk-in to the below address with your resume and one govt id proof Address: Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage loan servicing especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. • 4+ years experience working with US Mortgage in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage loan servicing . Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add. Should be willing to work from office and in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com

Looking for Experience in below skill set Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Team Leader Job Location-Sholinganallur, Chennai Shift-Night Shift Cab Facility-One way cab facility Notice Period- Immediate Joiners to 1 Month Experience-4 to 8 Years Team Leader on Papers for 1 to 2 Years Interested Please Contact Krishna-8072255275

Job Description of Subject Matter Expert (SME) Job Title : SME Reporting to : Team Manager/Team leader, Operations Objectives The SMEs objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Operations: SME needs to be an expert in US Mortgage loan servicing especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents. • 4+ years experience working with US Mortgage in a servicing/collections environment. 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required. The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team. Maintaining and documenting all process and investor updates received from the business area. Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors. Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members. Conduct the regular knowledge checks with the teams. Actively involved in suggesting and driving process improvements. Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement. Monitor and coach underperformers to improve their quality and efficiency. Be a part of the regular production and produce agreed numbers. Address and ensure resolution on all process related queries of the team members. Qualification: Diploma / Graduate any discipline. 4 - 5 years of experience in BPO, US Mortgage loan servicing . Skill Sets Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle. Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation. The ability to multitask and follow mortgage-servicing guidelines accurately is imperative. Need to be well-versed with US Regulatory and investor guidelines. Good interpersonal skills Good written and verbal Communication skills Analytical and good judging skills Ability to grasp and learn quickly. Ability to coach Self-motivated MS Office Knowledge Ability to plan. Should be able to prioritize the daily work. Flexibility to work in different shifts. US -Mortgage Certification will be a value add. Should be willing to work from office and in night shifts If interested, please share your resume to priyadarshini.narayanan@cognizant.com

Hiring For Sutherland! Role & responsibilities: : Currently we are hiring for US Mortgage Process Role & responsibilities: An International Non-Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits: You'll develop your emotional intelligence. you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply. * 06 Months of Mortgage Exp can be Consider * EXPERIENCED CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible " Sutherland never requests payment or favors in exchange for job opportunities. Contact Number: 7416270242 (Hajera HR)

Dear Candidate, We are hiring for US Mortgage Underwriting Work From Home Location. Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Perform & manage quality control reviews of residential loan files in accordance with customer quality control policies and procedures and accepted quality control standards. Will be also responsible for managing the daily operations along with client handling who should be well versed and certified underwriter in the Mortgage domain In depth knowledge of GSE, Fannie mae, Freddie Mac guidelines and requirements Expert in Mortgage lender's policies, guidelines and procedures (loan to value, debt to income, collateral review, compliance review) Should have experience in Analyze Income & employment, credit strength, property appraisal, check over debt to Income (DTI) and Loan to value (LTV)and all other information pertinent to the credit decision process on each mortgage application, as presented by the applicant Knowledge to validate that a prospective mortgagors loan application adheres to the Investors, Secondary Investors (Fannie & Freddie) and guidelines of applicable government agencies to approve the loan Review loan files for completeness and accuracy Confirm application information against all documents within the file Analyze all credit documents, including, but not limited to, mortgage applications, credit history and income documents, title documents, appraisals and all applicable compliance documents. Should have experience in Income Calculations Review the eligibility of Property, Borrowers Evaluate debt ratio, loan-to-value ratios, credit score, property valuation Identify risk factors, including fraud red flags to determine or verify misrepresentation Condition files for missing/ supporting documentation as needed Complete required trainings and assessments Knowledge in Commercial Real Estate will be an added advantage High level understanding of US Real Estate, Mortgage, Commercial Mortgage Servicing, loan agreements and documentation Ability to build & motivate teams Ability to manage Client escalations and Client relationships Team mentoring & coaching individual associates who may fall below desired performance Continuously contribute towards process improvement Hold relevant experience (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Regards SPARK CONSULTANCY

Hiring for Mortgage process Process: Bankcurptcy, Loss mitigation, origination, fore closure & post closing Qualification: Graduation Mandatory Experience: min 1 year of exp into above mentioned process Salary: 3.5 - 4.5LPA Shifts : Night shifts Location : Bangalore For more details contact, HR supriya 9398648405 supriya.pss@firstsource.com Disclaimer: Firstsource allows a fair, transparent, and merit-based hiring process. we never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses

Key Responsibilities: Manage day-to-day servicing activities for a portfolio of US residential mortgage loans. Process mortgage payments, payoffs, escrow analysis, and account maintenance. Handle customer service inquiries related to billing, payments, escrow, taxes, insurance, and amortization schedules. Monitor delinquent accounts, send notices, and assist with loss mitigation processes when necessary. Coordinate with tax authorities, insurance companies, and internal departments to ensure timely payment and account accuracy. Ensure compliance with all federal and state regulations including RESPA, TILA, CFPB guidelines, and investor requirements (Fannie Mae, Freddie Mac, FHA, VA, etc.). Review and interpret servicing guidelines, investor rules, and client instructions. Maintain accurate records and perform data entry into mortgage servicing systems (e.g., MSP, Black Knight). Support audits and reporting requirements as needed. Qualifications: Education & Experience: Bachelors degree in Finance, Business, or a related field (preferred). 2+ years of experience in US mortgage servicing, preferably in a banking or financial institution. Experience with mortgage servicing platforms (MSP, Black Knight, LoanServ, etc.). Skills & Competencies: Strong knowledge of US mortgage regulations and servicing requirements. Excellent analytical and problem-solving skills. Effective verbal and written communication skills. High attention to detail and organizational skills. Ability to work independently and as part of a team in a fast-paced environment. Proficient in Microsoft Office (Excel, Word, Outlook). SHARE YOUR CV TO HR MANSI- 9008962148

Salary: 15 to 30 LPA Exp: 3 to 7 years Location: PAN India Notice: Immediate only..!! Key Skills: SAS, Credit Risk, risk analytics, MIS, risk reporting Roles and Responsibilities Extract, manipulate, and analyze large datasets from various sources such as Hive, SQL databases, and ETL processes. Develop and maintain dashboards using Tableau to provide insights on banking performance, market trends, and customer behavior. Collaborate with cross-functional teams to identify key performance indicators (KPIs) and develop data visualizations to drive business decisions. Desired Candidate Profile 3-8 years of experience in Data Analytics or related field with expertise in Banking Analytics, Credit risk . Strong proficiency in tools like SAS, Advance SQL knowledge preferred. Experience working with big data technologies like Hadoop ecosystem (Hive), Spark; familiarity with Python programming language required.