Analyst / Sr Analyst

Loss Mitigation

Location:

Job Summary:

The Senior Analyst Loss Mitigation is responsible for managing complex and high-risk delinquent mortgage accounts, providing expert-level analysis, and ensuring effective loss mitigation solutions. The role includes mentoring junior analysts, ensuring regulatory compliance, and driving quality and process improvements while maintaining a strong customer-focused approach.

Key Responsibilities:

• Handle complex loss mitigation cases including escalations, appeals, and high-risk borrower profiles.
• Review and approve loan modification, forbearance, and repayment plan recommendations prepared by junior analysts.
• Perform detailed financial analysis of borrower income, expenses, assets, and hardship documentation.
• Ensure strict adherence to regulatory, investor, and internal servicing guidelines.
• Monitor SLA compliance and quality standards across assigned cases.
• Provide guidance, mentoring, and on-the-job support to junior team members.
• Coordinate with foreclosure, bankruptcy, underwriting, and legal teams for resolution of delinquent loans.
• Identify process gaps, risks, and opportunities for operational improvement.
• Maintain accurate and audit-ready case documentation in servicing systems.
• Support internal and external audits and respond to compliance-related queries.

Preferred Qualifications:

• Prior experience mentoring or leading teams.
• Knowledge of US mortgage investor guidelines (Fannie Mae, Freddie Mac, FHA, VA).
• Experience working with mortgage servicing systems.

Work Benefits & Facilities:

• Night Shift role
• One-time meal provided during shift
• Both-side cab facility available
• Location: Noida