Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Learn to develop and apply data mining and machine learning techniques and models to extract analytic insights from healthcare and non-healthcare data sets Support the review, generation, and delivery of analytic products in support of project work, RFP responses and other business needs Assist in the development of visualizations and presentations for client deliverables Develop software solutions and applications using Python, SQL, and/or R Interface with EVERSANA analysts, data scientists, clinicians and program managers and with EVERSANA customers. Qualifications Education - BS/MS/PhD degree in Engineering, Computer Science, Mathematics, Bioinformatics, Physics Practical knowledge of statistics, statistical inference, and machine learning algorithms Works independently and is a self-starter MS PowerPoint presentation development skills Client interface and presentation skills Knowledge of one or more of the following programming and analysis tools: Python (pandas, scikit-learn, Numpy, Scipy, and database access packages) SQL / (MySQL) AWS (Redshift) Microsoft Excel R programming language Visualization tools Linux (Red Hat, CentOS); Python and software development in a Linux environment Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $47,000 to $75,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position delivers industry-leading services, which include Contact Center staffing for responding to product information requests, identifying and handling of adverse events and/or product quality issues, and medical writing as needed to generate written response for use in response to medical questions received. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach. Medical Information Specialists typically support multiple pharmaceutical clients, multiple products, and multiple therapeutic areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: MEDICAL INFORMATION SUPPORT Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries. Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses. Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.) Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected. Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant. Maintain product, therapeutic area, and client specific requirements knowledge. Ensure good documentation, high quality, and excellent customer service. Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials. Staffing at scientific medical affairs booths. On-call responsibilities on an as assigned basis. Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. All other duties as assigned. Qualifications PREFERRED QUALIFICATIONS: Education: Advanced healthcare degree (preferred PharmD or higher). Licensure: Pharmacist license. Experience and/or Training: Experiences in a Contact Center and Pharmaceutical industry environment. Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms. Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes. Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty. Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude. Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate. Innovator: Transforms creative ideas into original solutions that positively impact the company’s performance. Highly Principled: Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: The Associate Analyst will be responsible for working in a dynamic team focused on pricing data. Also, responsible for supporting clients (Live/offline) with their questions customized reports. Essential Duties And Responsibilities Excel Reports – Pricing & Competitors report, this involves data pull, standardization & calculations. Research – Pharmaceutical markets legislative changes & margin structure. Analytics – this can range from simple comparisons to more advanced analytics using our database. Tool – Updating, pricing information in portal & maintaining the portal. Minimum Knowledge, Skills And Abilities 0 - 1 Year of work experience. Strong communication skills in English—written and oral. Knowledge of MS Excel, Power Point & Market Research (Data Interpretation, Secondary research, and Analysis). Knowledge in the Healthcare & Pharmaceutical domain is MANDATORY. Pharmaceutical Market Access will be a value addition. Basic SQL & Macros will be a value addition. Strong analytical skills, Conceptual thinking, Quick Learner & Effective time management Qualifications Graduate BPharm / M Pharm Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $83,000 to $112,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Job Description The DSCSA (US Regulation) Serialization Analyst primarily works to support the serialization of the pharmaceutical supply chain. This includes direct interaction with clients and customers alike in working through implementations, testing, support of production integrations as the effective and efficient support of supply chain issues and requests. Responsibilities And Duties Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Interfaces directly with both clients and their customers concerning Serialization integration for the support of DSCSA regulatory compliance Support of client and customer DSCSA implementation with the various EPCIS file formats. Includes the generation and communication of test files and support of the move to production. Resolution and communication of revised EPCIS files for the support of shipment variances that may arise. Interfaces with the EDI team for the support of DSCSA electronic documents Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned. Support current day-to-day serialization activities and manage documentation of projects. Coordinate with vendors and other technology teams to implement serialization project and analyze open issues to find solutions Background and understanding of the Drug Supply Chain Security Act (DSCSA) and Electronic Product Code Information Services (EPCIS) XML file-based data exchange and analysis Good to have an understanding of Tracelink, Rfxcel, and other Serialization solution providers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Qualifications The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Education Bachelors degree or equivalent experience Experience and/or Training Must have EDI experience. Preference for those with EPCIS / XML experience. Knowledge of AS2, sFTP and other communications. Licenses/Certificates N/A Technology/Equipment Sterling Integrator experience a plus Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation, Dashboard reporting for pharma clients Provide Incentive Compensation analytics support to clients and sales force Incentive Operations (Plan Design, Goal Setting, IC administration, and IC reporting). Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Coach and mentor junior team members for higher responsibilities Qualifications Education: MBA / B Pharma / M Pharma - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. Experience and/or Training: 1+ years of relevant work experience in Sales force effectiveness, IC Analytics & dashboard Reporting. Preferred working experience with life sciences clients and sales force effectiveness Technology/Equipment: Strong Tableau, SQL, Excel, MS-Office skills (PowerPoint Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation, Dashboard reporting for pharma clients Provide Incentive Compensation analytics support to clients and sales force Incentive Operations (Plan Design, Goal Setting, IC administration, and IC reporting). Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Coach and mentor junior team members for higher responsibilities. Qualifications Education: MBA / B Pharma / M Pharma - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. Experience and/or Training: 1+ years of relevant work experience in Sales force effectiveness, IC Analytics & dashboard Reporting. Preferred working experience with life sciences clients and sales force effectiveness Technology/Equipment: Strong Tableau, SQL, Excel, MS-Office skills (PowerPoint Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation (IC), Dashboard reporting for pharma clients , Test & Control Analysis, MMX Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Coach and mentor junior team members for higher responsibilities Qualifications MBA / B Pharma / M Pharma/Master degree - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. 1-5 years of relevant work experience in Sales force effectiveness/ IC Analytics & dashboard Reporting/ targeting & segmentation/Test & Control Analysis/ MMX Strong Tableau, SQL, Excel tool knowledge Mandatory working experience with life sciences clients Strong oral and written communication with storyboarding skills. Strong learning ability and analytical mindset. Flexibility in terms of approach and availability to cater to client needs. Working policy: Hybrid working model (3 days a week from office) Location: Based out of either of the locations - Pune, Bengaluru Shift- 11- 8 PM Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation (IC), Dashboard reporting for pharma clients , Test & Control Analysis, MMX Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Coach and mentor junior team members for higher responsibilities. Qualifications MBA / B Pharma / M Pharma/Master degree - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. 3-5 years of relevant work experience in Sales force effectiveness/ IC Analytics & dashboard Reporting/ targeting & segmentation/Test & Control Analysis/ MMX Strong Tableau, SQL, Excel tool knowledge Mandatory working experience with life sciences clients Strong oral and written communication with storyboarding skills. Strong learning ability and analytical mindset. Flexibility in terms of approach and availability to cater to client needs. Working policy: Hybrid working model (3 days a week from office) Location: Based out of either of the locations - Pune, Bengaluru Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Must Have -Life sciences commercial analytics, Marketing effectiveness, sales force effectiveness as key skills Roles & Responsibilities The candidate will work closely with client facing teams and or clients directly and will be responsible for specific responsibilities in one or more of the following areas: Excellent understanding of Pharma Data sets – Commercial, Claims Data, EMR, Digital Deliver data and BI/analytics driven engagements Strong business acumen Strong project management skills To actively engage in knowledge learning & sharing Excellent communication skills Ability to summarize the essence in speech & in written communication Ability to influence and lead others Key Overall Skills: Should have business acumen, take initiative and be self-driven Strong conceptual knowledge on statistics Should have hands on experience in working on advance analytics projects involving statistical models Need to have worked with life sciences data sets (Commercial, Real World, Digital) Experience in requirements gathering and design for BI/analytics Strong Client facing skills Creative problem-solving skills Strong business and technical knowledge accountability Technical Skills 8+ Years of relevant experience Hands on experience working on any of the data querying language SQL Hands on experience on any of the advanced analytics tools SAS/R/Python Good Database knowledge (IQVIA/Symphony…) What will you focus on? Excellent understanding on Theory & Application of the Statistical Sciences Conduct analysis to address critical business challenges faced by client teams working in healthcare and life sciences Gathering business requirements to create high level business solution framework covering aspects of data science, data driven business process Interface with client teams along to develop solutions for identified opportunities across Commercial Analytics Ability to work with large data sets and present findings / insights to key stakeholders. End to End Ownership of Use Cases Qualifications Educational Background Engineering from reputed college or equivalent with strong work experience in life sciences and statistical analysis master’s degree in business administration from a reputed college or equivalent, Statistics / Operations research master’s from reputed college or equivalent Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position delivers industry-leading services, which include Contact Center staffing for responding to product information requests, identifying and handling of adverse events and/or product quality issues, and medical writing as needed to generate written response for use in response to medical questions received. This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach. Medical Information Specialists typically support multiple pharmaceutical clients, multiple products, and multiple therapeutic areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries. Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses. Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.) Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected. Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant. Maintain product, therapeutic area, and client specific requirements knowledge. Ensure good documentation, high quality, and excellent customer service. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Experience and/or Training Excellent documentation skills, excellent verbal and written communication skills, and strong clinical background. Must speak, read, and write in English fluently. Qualifications Education Pharm.D, Master of Science (Msc), B.Pharm, M.Pharm, or any other Life Sciences degree. Experience and/or Training Excellent documentation skills, excellent verbal and written communication skills, and strong clinical background. Must speak, read, and write in English fluently. Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Learn to develop and apply data mining and machine learning techniques and models to extract analytic insights from healthcare and non-healthcare data sets Support the review, generation, and delivery of analytic products in support of project work, RFP responses and other business needs Assist in the development of visualizations and presentations for client deliverables Develop software solutions and applications using Python, SQL, and/or R Interface with EVERSANA analysts, data scientists, clinicians and program managers and with EVERSANA customers. Qualifications Education - BS/MS/PhD degree in Engineering, Computer Science, Mathematics, Bioinformatics, Physics Practical knowledge of statistics, statistical inference, and machine learning algorithms Works independently and is a self-starter MS PowerPoint presentation development skills Client interface and presentation skills Knowledge of one or more of the following programming and analysis tools: Python (pandas, scikit-learn, Numpy, Scipy, and database access packages) SQL / (MySQL) AWS (Redshift) Microsoft Excel R programming language Visualization tools Linux (Red Hat, CentOS); Python and software development in a Linux environment Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $47,000 to $75,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation (IC), Dashboard reporting for pharma clients , Test & Control Analysis, MMX Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Coach and mentor junior team members for higher responsibilities. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: MBA / B Pharma / M Pharma/Master degree - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. 3-5 years of relevant work experience in Sales force effectiveness/ IC Analytics & dashboard Reporting/ targeting & segmentation/Test & Control Analysis/ MMX Strong Tableau, SQL, Excel tool knowledge Mandatory working experience with life sciences clients Strong oral and written communication with storyboarding skills. Strong learning ability and analytical mindset. Flexibility in terms of approach and availability to cater to client needs. Working policy: Hybrid working model (3 days a week from office) Location: Based out of either of the locations - Pune, Bengaluru Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Responsibilities Job Description Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation (IC), Dashboard reporting for pharma clients , Test & Control Analysis, MMX Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Coach and mentor junior team members for higher responsibilities. Qualifications Qualifications: MBA / B Pharma / M Pharma/Master degree - Life Sciences academic background or B Tech / BE / M Tech / ME - Engineering academic background. 3-5 years of relevant work experience in Sales force effectiveness/ IC Analytics & dashboard Reporting/ targeting & segmentation/Test & Control Analysis/ MMX Strong Tableau, SQL, Excel tool knowledge Mandatory working experience with life sciences clients Strong oral and written communication with storyboarding skills. Strong learning ability and analytical mindset. Flexibility in terms of approach and availability to cater to client needs. Working policy: Hybrid working model (3 days a week from office) Location: Based out of either of the locations - Pune, Bengaluru Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $115,000 to $130,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Job Details: Minimum of 1 year of experience in a healthcare or insurance-related role, preferably in patient services, benefit verification, reimbursement, or prior authorization. Strong understanding of insurance policies, benefits, and reimbursement processes. Excellent communication skills, both verbal and written. Proficient in using healthcare information systems and other relevant software. Ability to handle a high volume of phone calls and multitask effectively. Detail-oriented with strong organizational skills. Ability to work independently and as part of a team. Ready to work in night shift Key Responsibilities Benefit Verification : Verify patient insurance coverage and benefits. Communicate with insurance companies to obtain and confirm patient benefit information. Accurately document and update patient benefit information in the system. Reimbursement Assist patients with understanding their reimbursement options. Process reimbursement claims and ensure timely follow-up. Prior Authorization Obtain prior authorization for medications as required. Coordinate with healthcare providers and insurance companies Maintain detailed records of all authorization requests and outcomes. Phone Calls Handle incoming and outgoing phone calls in a professional and courteous manner. Provide patients with accurate information regarding their benefits, authorizations, and reimbursements. Address patient inquiries and resolve issues promptly. Qualifications Any Graduate MS in Health Economics, Public Health, Pharmacy/Pharmaceutical Sciences, or Life Science Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Introduction: We are looking for an experienced professional to lead patient analytics projects, working closely with pharmaceutical clients to deliver robust analytical solutions. The ideal candidate should have strong technical expertise, hands-on experience with patient-level data, and the ability to engage directly with clients while guiding a team. Key Responsibilities Act as a subject matter expert to determine scientific and methodological aspects of RWE projects. Independently draft and edit high quality research proposals and statistical analysis plans. Guide team members with components of RWE analysis, such as, cohort creation, target/control creation, comorbidity analysis, adverse reactions, line of therapy, cost analysis, provider and payer analysis, KOL segmentation and targeting etc., based on clinical knowledge of disease area. Develop and apply data mining, statistical, machine learning techniques and models to extract analytic insights from healthcare and non-healthcare data sets. Develop software solutions and applications using SQL, Python, and/or R. Responsible for review, generation, and delivery of analytic products in support of project work, RFP responses and other business needs. Support the development of visualizations and presentations for client deliverables. Interface with EVERSANA analysts, data scientists, clinicians, program managers and with EVERSANA customers. Responsible for the development and delivery of projects within defined timelines. Respond to additional ad-hoc analysis requests. All other duties as assigned Qualifications 7-10 years of experience in data analytics and modeling, preferably around healthcare claims data and commercial analytics in the life science industry. Practical knowledge of statistics, statistical inference, and machine learning algorithms (deep learning, LSTM, SVM, CNN, GAN, and reinforcement learning) Hands-on experience and proficiency in SQL, Python, (pandas, scikit-learn, numpy, scipy) R, visualization tools, and software development within a Linux environment. Deep commercial awareness of the healthcare, health technology and pharmaceutical industry, gained through experience. High level of knowledge and analytic experience with real world data sources (e.g., EHR/EMR data, RWD, healthcare prescription / claims databases) as well as comprehensive understanding of the RWD supply chain and reimbursement policies Expertise in healthcare industry terminology and coding (e.g. NDC11, ICD9/ ICD10, HCPCS, CPT, LOINC) Works independently and is a self-starter MS PowerPoint presentation development skills Client interface and presentation skills Ability to lead by example Strong organizational skills, including ability to manage multiple deliverables across multiple projects. Significant consideration will be given to prior publications, independent software projects completed, and non-proprietary code authored by the candidate. Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Must Have -Life sciences commercial analytics, Marketing effectiveness, sales force effectiveness as key skills Roles & Responsibilities The candidate will work closely with client facing teams and or clients directly and will be responsible for specific responsibilities in one or more of the following areas: Excellent understanding of Pharma Data sets – Commercial, Claims Data, EMR, Digital Deliver data and BI/analytics driven engagements Strong business acumen Strong project management skills To actively engage in knowledge learning & sharing Excellent communication skills Ability to summarize the essence in speech & in written communication Ability to influence and lead others Key Overall Skills: Should have business acumen, take initiative and be self-driven Strong conceptual knowledge on statistics Should have hands on experience in working on advance analytics projects involving statistical models Need to have worked with life sciences data sets (Commercial, Real World, Digital) Experience in requirements gathering and design for BI/analytics Strong Client facing skills Creative problem-solving skills Strong business and technical knowledge accountability Technical Skills 8+ Years of relevant experience Hands on experience working on any of the data querying language SQL Hands on experience on any of the advanced analytics tools SAS/R/Python Good Database knowledge (IQVIA/Symphony…) What will you focus on? Excellent understanding on Theory & Application of the Statistical Sciences Conduct analysis to address critical business challenges faced by client teams working in healthcare and life sciences Gathering business requirements to create high level business solution framework covering aspects of data science, data driven business process Interface with client teams along to develop solutions for identified opportunities across Commercial Analytics Ability to work with large data sets and present findings / insights to key stakeholders. End to End Ownership of Use Cases Qualifications Educational Background Engineering from reputed college or equivalent with strong work experience in life sciences and statistical analysis Master’s degree in Business Administration from a reputed college or equivalent, Statistics / Operations research masters from reputed college or equivalent. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $115,000 to $130,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Role: Commercial Analytics (Analyst/Associate) Experience: 1-2 years Must Have -Life sciences Commercial analytics, Marketing effectiveness, Field Force Analytics as key skills Roles & Responsibilities The candidate will work closely with client facing teams and or clients directly and will be responsible for specific responsibilities in one or more of the following areas: Excellent understanding of Pharma Data sets – Commercial, Claims Data, EMR, Digital Strong experience Marketing Analytics – Marketing Mix, Campaign effectiveness, Omnichannel Commercial Analytics – Product Launch, Segmentation and Targeting, Dashboards Deliver data and BI/analytics driven engagements Strong business acumen Strong project management skills To actively engage in knowledge learning & sharing Excellent communication skills Ability to summarize the essence in speech & in written communication Ability to influence and lead others Key Overall Skills: Should have business acumen, take initiative and be self-driven Strong conceptual knowledge on statistics Should have hands on experience in working on advance analytics projects involving statistical models Need to have worked with life sciences data sets (Commercial, Real World, Digital) Experience in requirements gathering and design for BI/analytics Strong Client facing skills Creative problem-solving skills Strong business and technical knowledge accountability Technical Skills Hands on experience working on any of the data querying language SQL Hands on experience on any of the advanced analytics tools SAS/R/Python Good Database knowledge What will you focus on? Excellent understanding on Theory & Application of the Statistical Sciences Conduct analysis to address critical business challenges faced by client teams working in healthcare and life sciences Gathering business requirements to create high level business solution framework covering aspects of data science, data driven business process Interface with client teams along to develop solutions for identified opportunities across Commercial Analytics Ability to work with large data sets and present findings / insights to key stakeholders. End to End Ownership of Use Cases Qualifications Educational Background Engineering from reputed college or equivalent with strong work experience in life sciences and statistical analysis Master’s degree in Business Administration from a reputed college or equivalent, Statistics / Operations research masters from reputed college or equivalent Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $115,000 to $130,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Introduction: In Data & Analytics practice, we are looking for candidates with 5-9 years of experience in Sales Force Effectiveness (SFE), Dashboard reporting and Incentive Compensation (IC) analytics domain. The candidates should have strong analytical capabilities and can provide data driven solutions to our global pharma clients. Key Responsibilities Work on sales force effectiveness projects like Field force sizing, Targeting, Alignment, Call planning, Incentive Compensation, Dashboard reporting for pharma clients Provide Incentive Compensation analytics support to clients and sales force Incentive Operations (Plan Design, Goal Setting, IC administration, and IC reporting). Develop SQL queries based on business rules and develop Tableau dashboards based on defined KPIs Facilitating data enabled decision making for clients by providing and communicating insights & recommendations based on qualitative and quantitative analytics. Understand business requirements, operating business rules, data, and underlying processes to communicate results to clients. Understand Pharma commercial data sets like Patient claims data, Rx, SP, SD, Call activity, internal CRM data etc. and can triangulate data from multiple sources that drives commercial effectiveness. Collaborate with onshore team/client for day-to-day project activities and guide team, delegate tasks, and take accountability of end-to-end engagement management. Maintain process assets (SOPs, Checklists, BRDs, Process Maps etc.) and establish best practices. Coach and mentor junior team members for higher responsibilities Qualifications MBA / B Pharma / M Pharma - Life Sciences academic background B Tech / BE / or any other Science graduate 5-9 years of relevant work experience in Sales force effectiveness, IC Analytics & dashboard Reporting Preferred working experience with life sciences clients and sales force effectiveness Strong oral and written communication with storyboarding skills. Strong Tableau, SQL, Excel, MS-Office skills (PowerPoint). Business sense and good eye for detail. Strong learning agility and analytical mindset. Flexibility in terms of approach and availability to cater to client needs. Working hours: 11.30am to 8.30 pm Additional Information All your information will be kept confidential according to EEO guidelines. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Single point of contact – Partnering with the Business for all HR needs Partnering with Talent Acquisition: Tracking, monitoring, and ensuring quality of hires into the Business Units are supported by the HRBP Designing, implementing & administering HR programs and initiatives for employees in areas such as on-boarding, compensation &benefits, performance management, employee engagement, training, career development planning and retention (hire to retire). A hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement. Coordinating with the L&D function for planning & implementing employee and managerial development Benchmarking best practices in HR policies Driving effective motivation and reward programs, job rotations, etc. Proactive identification of issues / situations before they occur, including providing solutions to the business in consultation with peers/seniors in HR. Creating metrics that help identify trends and recommend solutions. Partnering and engaging with HR colleagues including global and regional HR business partners. Institute processes for identifying and charting the career development & progression of high performers within the organization. Drive and oversee the talent management process, institute systems and processes for developing and retaining talent within the identified framework. Drive competency development within the team (product, domain, technology) in partnership with business and L&D to optimize resource utilization. Establish appropriate processes and systems for HR function; constantly monitor and measure the effectiveness of the processes; identify ways and means for its improvement. Proactively drive employee engagement measure in ensuring transparency & fairness in compensation fitment, role alignment of resources vis-à-vis peer group across global offices. Monitor and control departmental expenditure within approved budgets. Work closely with HR Operations team in obtaining updates on employee individual records, salary fitment and incentives. Adherence to geographic legal compliances. Monitor leaves and approvals. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned. Qualifications Education bachelor’s degree in business administration, Human Resources, or closely related field required. Experience and/or Training: Looking for 3-8 years’ experience in HRBP, Excellent written and verbal communication skills to employees at all levels of the organization, Demonstrated ability to work both independently and as part of an HR and business team with professionals at all levels, Demonstrate ability to maintain high level of confidentiality and professionalism at all times and under all circumstances, Demonstrate initiative and self-motivation in all aspects of work, Strong research capabilities are a requirement, Demonstrate excellent written and verbal communication skills. Read, write, and speak English fluently. Technology/Equipment Intermediate to advanced skill level in Microsoft Word, PowerPoint and Excel Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Job Title: Senior Accounts Receivable (AR) Analyst – Collections & Cash Applications Job Summary We are seeking a detail-oriented and results-driven Senior Accounts Receivable (AR) Analyst to join our finance team. This role will be responsible for managing collections and cash application processes to ensure timely and accurate recording of customer payments. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, and the ability to collaborate effectively across teams. Key Responsibilities Monitoring A/R Aging Report Review the A/R aging report regularly to track outstanding balances and identify overdue accounts. Follow up with customers on past-due invoices to ensure timely collections. Analyze trends in overdue accounts and escalate persistent issues to management. Credit Memo Processing & Deductions Management Process and clear credit memos issued against customer deductions. Investigate and resolve unauthorized deductions by requesting paybacks from wholesalers. Reconcile any differences between deductions and credits and request pay back for unauthorized deductions. Cash Application & Transfers Ensure all payments are accurately applied, minimizing unapplied cash balances. Work with the cash application team to resolve payment discrepancies. Collections & Payment Requests Initiate collection efforts for past-due invoices, sending payment reminders to customers. Work closely with customers to resolve payment related queries. Maintain a log of communications with reference to payback or promise to pay from customers and follow up as needed. Shortage & Damage Claims Resolution Research shortages and damages reported by wholesalers such as McKesson and Cardinal Health using their portals. Gather supporting documentation and communicate with wholesalers to resolve issues. Work with the customer service and logistics teams to prevent recurring discrepancies. Handling Unauthorized Deductions & Payback Requests Investigate and resolve unauthorized deductions by requesting paybacks from wholesalers. Submit requests for repayment when deductions do not match the corresponding credit issued. Ensure timely resolution of disputes to maintain a clean A/R ledger. Customer Communications & Invoice Uploading Serve as the primary point of contact for customers regarding billing and payment inquiries. Address customer concerns related to invoice discrepancies or missing payments. Month-End Closing Activities Participate in the month-end close process, ensuring all A/R transactions are recorded accurately. Reconcile outstanding balances and prepare reports for financial statements. Work with the finance team to ensure timely and accurate closing of books. Qualifications Bachelor’s degree in Accounting, Finance, or a related field. 5+ years of experience in Accounts Receivable, with a focus on collections and cash application. Strong understanding of AR processes, accounting principles, and financial reporting. Experience working with ERP systems and proficiency in Microsoft Excel. Excellent communication skills to effectively interact with customers and internal teams. High level of accuracy, attention to detail, and problem-solving abilities. Ability to prioritize tasks, work under pressure, and meet deadlines. Experience in process automation and continuous improvement initiatives is a plus. Preferred Qualifications Experience in a shared services environment or multinational company. Knowledge of dispute resolution processes. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter Show more Show less