Logistics Operation

Key Responsibilities:

• Logistics & Supply Chain Management

  :
• Manage and optimize daily logistics operations, including

  inbound and outbound shipments

  ,

  warehousing

  , and

  inventory management

  .
• Ensure timely delivery of goods and services, meeting

  customer expectations

  and

  service level agreements (SLAs)

  .
• Collaborate with supply chain, warehouse, and transportation teams to ensure smooth operations and resolve any issues promptly.

• Inventory Management

  :
• Oversee and manage

  inventory control

  , ensuring that stock levels are optimized and discrepancies are identified and resolved quickly.
• Work with procurement teams to monitor

  stock movement

  and manage

  replenishment

  needs.
• Ensure proper documentation and records of all

  inventory transactions

  .

• Team Management

  :
• Lead and supervise a team of logistics staff, providing guidance, training, and performance evaluations.
• Ensure that all team members follow standard operating procedures (SOPs) and company policies.
• Assign tasks and monitor performance to ensure KPIs are met.

• Transportation Management

  :
• Manage and optimize

  transportation logistics

  to ensure cost-effective and timely delivery of goods.
• Negotiate rates and contracts with

  third-party logistics providers (3PLs)

  and freight carriers.
• Track shipments and resolve any issues related to

  delivery delays

  or damages.

• Compliance & Safety

  :
• Ensure that all logistics operations comply with

  local and international regulations

  , including

  customs

  and

  import/export requirements

  .
• Maintain safety standards in the warehouse and while handling shipments, ensuring compliance with health and safety laws.
• Ensure that all relevant documentation is in place for auditing and compliance purposes.

• Process Improvement & Optimization

  :
• Identify and implement

  process improvements

  to optimize logistics workflows and reduce costs.
• Use

  data analysis

  and

  reporting

  to identify bottlenecks and inefficiencies in logistics operations.
• Propose and implement new tools or technologies to streamline logistics processes.

• Customer Service

  :
• Work closely with customer service teams to address

  delivery issues

  , complaints, and queries.
• Provide solutions to improve customer satisfaction, including resolving delivery delays or product discrepancies.
• Ensure that the

  customer experience

  is prioritized during all logistics and transportation operations.

• Reporting & Documentation

  :
• Generate

  regular reports

  on logistics performance, inventory status, and transportation activities.
• Maintain accurate records of shipments, inventory, and contracts.
• Prepare reports for senior management on logistics costs, performance, and areas for improvement