322 Loan Servicing Jobs - Page 11

The Instructional Designer will develop and maintain training media, materials and methods to support change and educational initiatives of divisional leadership, strategic initiatives of Ocwen Loan Servicing, LLC and departmental needs as defined throughout the organization. The scope of this development effort ranges from informative job aids, to instructor-led training courses, to computer based training methods. The Instructional Design team is the central source for information, expertise and consulting on instructional design. The design team ensures training programs designed and delivered are in support of company initiatives. JOB FUNCTIONS AND RESPONSIBILITIES: Conduct Training Needs Analysis (TNA) and develop project plans and training curriculums Write consistent, concise, easy-to-understand, plain language Instructor-led Training (ILT) material intended for new hire or existing associate audiences Create interactive, engaging, professional and on-point Web-based Training (WBT) courses for new hires or existing associates Work closely with business unit subject matter experts Create material using virtual Accelerated Learning methodologies Create training material consistent with and resulting from regulatory, compliance and legal changes Design and implement effective measurement of training goals, including course assessments, structured job shadowing checklists, user readiness tests and certification processes Interact with other Corporate Training team members to collaborate on design initiatives when appropriate QUALIFICATIONS: College degree in Instructional Design, English or Communications, or equivalent related business experience required Working knowledge of the principles and methodologies associated with instructional design and adult learning Experience in designing instructional strategies, designing instructional materials and evaluating results of specific improvement courses or programs Ability to interact with multiple levels of management and work in a team environment Ability to work within an instructional design system, communicate design concepts and promote the use of instructional design methodologies Experience in developing, reviewing and delivering different training modalities like ILT, WBT and gamified learning (Articulate Storyline 360, Vyond, Canva, Adobe Creative Cloud, etc) Experience working in a results-oriented, fast-paced, rapidly changing environment that demands results Willingness to travel nationally or internationally alone or with a group to meet off-site needs or attend training

The Specialist, Correspondence will work with multiple teams within Ocwen, focusing on the coordination required to support Ocwen loan servicing for borrower s correspondence. The Associate will work with various management and internal teams in the fulfillment of daily tasks, analysis, documentation, and testing responsibilities. The Associate will play a key role in operations, performing reconciliation, building control and analytical reports and working with multiple internal customers and build relationships. To be able to work with IT support team for various application changes related to letters. JOB FUNCTIONS AND RESPONSIBILITIES Help monitor and track business unit s response to inquiries, working with various teams to provide timely and thorough responses on root cause analysis, data and other requested information. Creating/automating reports using advanced MS Excel. Assisting management in fulfilling audit requests and remediation actions for various auditing entities as needed. Perform daily, weekly and monthly reconciliation of volume sent by business unit verses that at the print vendors. Drafting various reports for the higher management as per schedule. Other duties as assigned EDUCATION / EXPERIENCE Any graduate with 2-4 years of Experience in working with Mortgage industry. Good Communication Skills is a must Customer centric/focused. Should have strong interpersonal skills and the ability to do multi-task. Should be able to analyze basic data/reports and provide synopsis/summary of process performance Ability to meet deadlines and prioritize critical issues Proficient with Microsoft Word, Excel, Outlook. WORK SCHEDULE OR TRAVEL REQUIREMENTS Should be willing to work night shifts and flexible to another shift (as an when needed)

As an Associate Credit Operations Analyst at Bluevine you'll be responsible for gathering and analyzing data to verify the creditworthiness of the borrower. Associate Credit Operations Analysts at Bluevine should be able to multi-task and deliver accurate results within established service level timeframes. Associate Credit Operations analysts will work alongside the Credit Analysis Manager, underwriting team and are exposed to all aspects of FinTech operations in a high-growth startup environment. WHAT you'll DO: Review loan applications to verify credit qualification criteria and financial data assessment. Support the Credit Operations Manager by answering questions, providing feedback, and investigating escalated issues. Analyze bank data, public data, and conduct KYC, and KYB on all applicants. Identify gaps in automation and process improvements in the borrower application process. Assist the Loan Servicing department in the maintenance of loan files and closing requirements. Work on routine assignments and ad-hoc projects that require limited judgment. WHAT WE LOOK FOR: Minimum of 6 months+ of experience as credit analyst, consumer/business lending, personal banking, or similar. Analytical and problem-solving skills. Passion for delivering a great customer experience. Impeccable judgment and acute attention to detail. Excellent communication skills (oral & written). Track record of high-performance. Familiarity with underwriting loans, financial statements and tax documents is a plus. Banking or Fintech experience is a plus. Benefits & Perks Excellent group health coverage and life insurance Stock options Hybrid work model Meal allowance Transportation assistance (terms and conditions apply) Generous paid time off plan, Holidays Company-sponsored mental health benefits Financial advisory services for both short- and long-term goals Learning and development opportunities to support career growth Community-based volunteering opportunities

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Loan Operations responsible for managing several types of corporate loans like working capital loans, term loans etc Key Accountabilities Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads) Regulatory reporting & adherence to guidelines issued by RBI & other authorities. Manage process risks & Management awareness of incidents Ensure systems are geared as per business requirements. Ensures High level of employee engagement UAT for product enhancement & development in Finacle system. Job Duties & responsibilities Ensure timely and accurate delivery of Loan booking and disbursements / Loan accounting and servicing Liaising with Credit teams/Branches/Risk team/Recon team/RM s etc for Smooth operations. Own the Customer Transaction end to end Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with teams performance to determine the success of the unit. Understanding & highlighting the risks in the process, and work on process improvements Handling various internal & external audits independently and keeping the unit audit-ready at all points of time. Ensure that the Team and Self KPI s and KRI s are managed and maintained as per the unit s expected standards. Ensuring the transactions are done as per the processes and policies of the bank on Trade Operations Capable of managing project level deliverables and targets Ensuring the GLAO and other reconciliations are performed in timely manner Required Experience Self-motivated with good interpersonal and communication skills. 6-8 years of Work Experience in handling the Loan operations (retail and corporate). Should have handled Projects related to some kind of system implementation/migration. Should have strong analytical & interpersonal skills Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect toloan / securitizationtransactions. Excellent Client / Customer management skills, business orientation. Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis, Should possess good MS excel capabilities and have a proven track record in working with such projects. Education / Preferred Qualifications Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit. Technical Competencies Excellent hold of MS Excel capabilities Good Computer Skills Overview of systems used in Loan Operations Core Competencies Process Management People Management Leadership Skills Strategizing and Problem solving skills

Min exp 5 years in loan systems-LIQ/ACBS mandatory Noida location- 5yrs--15 lpa 8 yrs--23 lpa Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

Position Name Bank loan TL Location Vikhroli, Mumbai. UK Shift 1-10 PM Exp 5 yrs+ Must have Loan syndication, bank loan. Any 1 (draw down, pay down, roll over) The role will involve the following critical activities: Processing and Reviewing Loan servicing transaction such as Repayments, Drawdowns, Interest payments, Fees, advances, PIK etc. Reviewing various documents related to CLOs & deal setup in the system. Reviewing and processing trades & related economics and prepare daily funding request. Reviewing and performing various activities at each level of CLO deal. Preparing and Monitoring Key Performance Indicator and Key Risk metrics on daily basis. Assist with daily loan operations, trading, resolving breaks with the middle office team etc. Review of the monthly trustee reports & quarterly waterfalls. Preparation and maintaining various sensitive Analysis, to closely assess the CCC bucket assets, defaulted obligations, distressed assets on daily basis. Assist with the effective date tie-out process between CLO Manager/Middle office/Trustee/EY. Preparation of Monthly & Quarterly Investor reports. Interacting with Prime Brokers via phone and e-mail for resolution of fund queries. Assisting team members in break resolution. Assisting manager and team in meeting SLA. Training new joiners. Must Have : MBA (finance) with 5+ years of loan operation experience. Fund Administrator or Hedge Fund Operations experience preferred. Should know product life cycle of bank loan products. Understanding of CLOs will be an added advantage. Hands on with MS office excel & functions. Knowledge of WSO/Geneva/Clearpar/ Markit will be preferred. The role will involve the following critical activities:business writing. If interested send updated resume on rosalin.m@genxhire.in or 8976791986. Share the following details: Current CTC Expected CTC: Notice Period Age Reason for leaving last job

This position is responsible for reviewing, processing and managing disbursement requests for reserve account tied to commercial real estate loans. This role involves ensuring compliance with loan agreements, investor requirements and financial regulations while working closely with borrowers, asset managers and other stakeholders. Responsibilities : To process various loan servicing activities/inquiries/requests adhering to laid down procedures and ensuring that the established service standards are met Understanding of loan agreements, escrow reserves and commercial real estate operations Verify invoices, agreements, lien waivers and other supporting documents before approving disbursements Assess reserve balances and ensure proper fund allocation Adherence to the SLAs productivity, turn-around time and accuracy Identify potential risk in disbursement and escalate issues as needed Provide guidance to the borrowers on disbursement requirements and documentation needs Work closely with borrowers, asset managers, loan servicing teams and third-party vendors Generate reports on disbursement activity for internal stake holders Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Communicate with borrowers, asset managers and servicing team to facilitate efficient processing of reserve disbursement request Required Qualifications: University Masters/bachelors degree in business or related discipline. 2+ Years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training and education. Reserve disbursement experience (Preferred). Knowledge of all Mortgage and consumer lending, practices and regulations (Preferred). Knowledge of Microsoft Office (Word, Excel and Outlook) skills. Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers. Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment.

This position is responsible for reviewing loan documents, obtaining defeasance process approval, calculating fees and penalties, and completing defeasance request. Create and disseminate various production and quality reports on a daily and monthly basis. Responsibilities: Preparing Defeasance Quotes involving Yield Maintenance calculations using Discounted cash flow techniques and interest calculations, cash action forms and escrow disbursements. Review moderately complex loan servicing documentation language and modifications. Support servicing commercial real estate, constructions loans and problem loans. Identify ways to improve loan processing within established procedures. Perform routine administrative, transactional, operational, and customer support tasks. Adherence to the SLAs Productivity, Turn-around time and accuracy. Timely completion of trainings and staying updated on all process updates. Receive direction from supervisors and escalate non-routine client concerns to experienced individuals. Interact with stakeholders to respond to the raised concerns as well as determine the appropriate course of action. Flexibility towards work on different processes/assignments and ability to work independently. Coordinate and reconcile all loan advances and payments with internal record system and member banks. Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals. Exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements. Required Qualifications: University Masters/bachelors degree in business or related discipline. 2+ Years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training and education. Certifications in Commercial Mortgage Servicing is an added advantage. Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers. Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment.

Skill required: Banking Services - Core Banking Designation: Business Advisory Associate Qualifications: BCom/BCA/B.B.M Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for Lending Operations Expertise and AFS knowledge will be an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,BCA,B.B.M

Performs operational accounting activities related to account reconcilement and maintenance. Duties may include: providing operational accounting support to internal business groups and/or operations departments ensuring that accounts are being managed within the account policy requirements; analyzing and reviewing accounting documents for accuracy; tracing and investigating transactions to resolve questionable data and applying corrective actions when necessary; preparing various reports using online systems; preparing account reconciliation and certification; performing customer account maintenance duties; reviewing taxes. Assists and provides guidance to lower-level Operations accounting clerks and specialists with reconciliation of complex problems. May have direct/indirect responsibility for supporting, advising, and resolving disputes for customers, clients /vendors. Acts as a subject matter expert and handles escalations, investigations. May have indirect/direct interaction with internal and external clients. Performs complex projects as requested. Responsibilities: Analyze Commercial Real Estate property financial statements and rent rolls on quarterly and annual basis. Team is responsible for reviewing rent roll, updating occupancy and making adjustments based on guidelines set by Commercial Real Estate Finance Council (CREFC). Rent Roll Analysis provides the investor an insight into the propertys occupancy and other tenant level details, rent roll team calculates the occupancy, and the actual rent generated from the property. Develop personal technical skills by completing appropriate training courses and satisfy the annual required training hour minimum. Perform other duties and ad-hoc work projects as assigned by management. Required Qualifications: 0-6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Analyze and interpret financial information. Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers. Masters degree in finance and accounting. Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment

Associate Transactions & Processing role provides a standard and consistent method for involving the master servicer making advances or servicing advances to the Trust and the monitoring those advances relative to the appraised value of the property. It entirely deals upon Borrower requests that requires the consent of Lender to make required modifications on the subject loan. The Master Servicer ensures to approve the consents of Borrower after reviewing various loan documents and submits them to Special Servicer and Asset Managers using standardized templates. Overall Summary and Recommendations are provided which briefs out the significant terms of Borrower request in Recommendation Memo. Responsibilities: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: Masters degree in finance and accounting. 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers. Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment. Intermediate excel skills are required for this role.

Performs operational accounting activities related to account reconcilement and maintenance. Duties may include: providing operational accounting support to internal business groups and/or operations departments ensuring that accounts are being managed within the account policy requirements; analyzing and reviewing accounting documents for accuracy; tracing and investigating transactions to resolve questionable data and applying corrective actions when necessary; preparing various reports using online systems; preparing account reconciliation and certification; performing customer account maintenance duties; reviewing taxes. Assists and provides guidance to lower-level Operations accounting clerks and specialists with reconciliation of complex problems. May have direct/indirect responsibility for supporting, advising, and resolving disputes for customers, clients /vendors. Acts as a subject matter expert and handles escalations, investigations. May have indirect/direct interaction with internal and external clients. Performs complex projects as requested. Responsibilities: Analyze Commercial Real Estate property financial statements and rent rolls on quarterly and annual basis. Team is responsible for reviewing rent roll, updating occupancy and making adjustments based on guidelines set by Commercial Real Estate Finance Council (CREFC). Rent Roll Analysis provides the investor an insight into the propertys occupancy and other tenant level details, rent roll team calculates the occupancy, and the actual rent generated from the property. Develop personal technical skills by completing appropriate training courses and satisfy the annual required training hour minimum. Perform other duties and ad-hoc work projects as assigned by management. Required Qualifications: 0-6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Analyze and interpret financial information. Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers. Masters degree in finance and accounting. Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment

*Underwriter reviews, conditions & underwrites mortgage loans as per the policies & procedures, appropriate guidelines *Examines documentation accuracy &completeness *Provides final approval underwriting of mortgage loans *4 C's guidelines Required Candidate profile • Graduate • Min 2.5yrs.exp. in conventional/govt end-to-end underwriting. • Well-versed with all 4C’s of Underwriting (Asset, Income, Credit and Collateral Connect on :9500996913

Job Description for Team Leader Job Title: Team Leader Reporting to: Team Manager/Delivery Manager, Operations Objectives The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement, working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations, Hazard Insurance Must have knowledge on loss drafts, flood zones, hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis, by ensuring all service level agreements are met in terms of quality, productivity, and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational, admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance, in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of member’s needs, staffing issues, technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification: Graduate 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Escrow Good understanding of U.S. Mortgage Banking\Loan Servicing cycle Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Interested candiates please share your resume to priyadarshini.narayanan@cognizant.com

Role & responsibilities Key responsibilities of the role include facilitating the CRE, C&I, Syndicated and bilateral loan closing, servicing, loan trading and quality review processes. Activities include but are not limited to performing legal documentation review, structuring and updating deal parameters on Loan system, tracking legal and compliance documentation, and providing overall support on the assigned loan portfolio. Loan Operations Specialist is also responsible for ongoing portfolio management tasks including tracking for receipt of borrower financials & compliance, monitoring deal pricing, managing secondary loan sales, tracking and processing loan documentation, and closing deal amendments. This position manages the relationship with the middle office, syndication desk, legal, finance, borrowers and syndicate banks. Loans Operations activities will include but are not limited to: Deal Closing Drive the deal closing process with pre-closing review of credit approval, loan documents, compliance, legal documentation, due diligence, and funding & booking mechanics. Deal Booking - Activities include performing legal documentation review, structuring and updating deal parameters on Loan system to ensure compliance with credit and pricing requirements as well as bank policies and procedures. Deal Funding Activities include Fed wire payments for borrower funding, legal fee payment, fee distribution to the syndicate bank group etc. Deal Review Perform quality review of the loan set-up in the Loan system, while interpreting legal, loan and compliance documentation including credit agreement. Deal Servicing - Activities include processing loan funding, roll-overs, interest rate changes, monitoring/reconciling loan, loan billing, letters of credit, loan payoffs, collateral releases and supporting client requests. Secondary Loan trading - Trading loan via assignment on the term loan facilities, revolving credit facilities etc. Preferred candidate profile 8+ years experience in commercial loan operations or a credit/lending experience within capital markets/Investment banking depending on the levels Knowledge of commercial loan documentation. Ability to review commercial loan documents such as loan/credit agreement, syndicated agreement, intent notices, notes, guaranties, letter of credit, financial documents and security documents for accuracy and agreement with approved terms Knowledge of commercial credit products Knowledge of credit and commercial loan systems. Good verbal, written and organizational skills Detail oriented with ability to multitask and prioritize and work in a team-based environment 3+ years of experience in team handling Open to work in US shifts. Immediate joiners prefered. Interested candidates please share your resume to priyadarshini.narayanan@cognizant.com

Preferred candidate profile Desired skills for the role: 1. Functional and technical LoanIQ expert (5+ years of experience on Loan IQ) 2. Successful experience with Loan IQ integration projects and ideally Loan IQ implementation 3. Experience in a Senior BA &/or PM role ideally leading a team of developers

Business Analysis skills: Functional expertise and proven competencies in the Lending domain is a must, particularly in the Wholesale and Commercial Finance. Exposure in Auto Servicing (Loan/Lease) for banks/captive finances coupled with good analytical skills is an added advantage Knowledge of Corporate Lending, Commercial loan/lease originations, credit, pricing, loan servicing, collections and accounting with expertise in at least one of the areas Proficient in understanding process/product requirements and converting those into functional requirements/specifications while ensuring they are in line with the business objectives Strong communication skills and strong client facing skills Adept in conducting Gap Analysis with client requirements and legacy product to ensure that the proposed model is supported by the system Extensively document user stories Proficiency to adapt agile methodologies and processes: Effectively co-ordinate with cross-functional/cross located agile teams Carry out feasibility studies and coordinate with technical teams to complete acceptance criteria and provide support to develop/enhance the product Work in collaboration with the QA (Quality Assurance) team to review all test scenarios and test cases to ensure maximum coverage of business functionality Prepare and communicate periodic reports detailing Teams progress on the work assigned. Proactively highlight any foreseen risk with respect to the deliverables Provide business requirement specifications walk-through to project stakeholders and conduct turn-over sessions with business users Makes recommendations to improve business processes and provide financial or operational business related analysis and research to support business goals Assisting junior/other business analysts in functional and product knowledge and providing domain-related expertise to Delivery Teams Uses regulatory norms and business processes as guidelines to arrive at the solution while ensuring process adherence Keeping oneself in regular touch with new / changing trends in Auto Finance Industry Product and IT related experience: Experience of requirement gathering, solution, design and implementation of any leasing or lending product (LoanPath, Finnone, Finacle , InfoLease, Odessa, LeaseWave, FLEXCUBE, etc.) Ability to understand and provide solutions for data migration and integration Good working knowledge of SQL (queries) Fundamental understanding of database design concepts Oversight of the change-management process (data conversion, user training, integration ) Own and execute configurations in line with business requirements Implementation and reconciliation support to business users and stakeholders Total Experience Expected: 04-06 years Qualifications B.Com / B. Tech/ B. E./ + MBA (Finance) with 3-7 years experience. Bachelor s degree in Accounting, Finance, Statistics, or Economics with a Master s in Business Administration or a similar field wou

Business Analysis skills: Functional expertise and proven competencies in the Lending domain is a must, particularly in the Wholesale and Commercial Finance. Exposure in Auto Servicing (Loan/Lease) for banks/captive finances coupled with good analytical skills is an added advantage Knowledge of Corporate Lending, Commercial loan/lease originations, credit, pricing, loan servicing, collections and accounting with expertise in at least one of the areas Proficient in understanding process/product requirements and converting those into functional requirements/specifications while ensuring they are in line with the business objectives Strong communication skills and strong client facing skills Adept in conducting Gap Analysis with client requirements and legacy product to ensure that the proposed model is supported by the system Extensively document user stories Proficiency to adapt agile methodologies and processes: Effectively co-ordinate with cross-functional/cross located agile teams Carry out feasibility studies and coordinate with technical teams to complete acceptance criteria and provide support to develop/enhance the product Work in collaboration with the QA (Quality Assurance) team to review all test scenarios and test cases to ensure maximum coverage of business functionality Prepare and communicate periodic reports detailing Teams progress on the work assigned. Proactively highlight any foreseen risk with respect to the deliverables Provide business requirement specifications walk-through to project stakeholders and conduct turn-over sessions with business users Makes recommendations to improve business processes and provide financial or operational business related analysis and research to support business goals Assisting junior/other business analysts in functional and product knowledge and providing domain-related expertise to Delivery Teams Uses regulatory norms and business processes as guidelines to arrive at the solution while ensuring process adherence Keeping oneself in regular touch with new / changing trends in Auto Finance Industry Product and IT related experience: Experience of requirement gathering, solution, design and implementation of any leasing or lending product (LoanPath, Finnone, Finacle , InfoLease, Odessa, LeaseWave, FLEXCUBE, etc.) Ability to understand and provide solutions for data migration and integration Good working knowledge of SQL (queries) Fundamental understanding of database design concepts Oversight of the change-management process (data conversion, user training, integration ) Own and execute configurations in line with business requirements Implementation and reconciliation support to business users and stakeholders Total Experience Expected: 04-06 years B.Com / B. Tech/ B. E./ + MBA (Finance) with 3-7 years experience. Bachelor s degree in Accounting, Finance, Statistics, or Economics with a Master s in Business Administration or a similar field would be preferred. Custome

US Mortgage/Loan Organization Experience is a must. 7+ yrs exp. as a BA/PMwith at least 4 years in the mortgage or financial services domain. Strong understanding of the mortgage lifecycle,including loan origination,underwriting,and servicing. Required Candidate profile Familiarity with various mortgage software systems (e.g., Origination Platforms, Processing platforms). Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines)..

Step into the role where you will be overseeing the servicing of syndicated loans. The role requires expertise in syndicated loan servicing, strong leadership abilities, and a deep understanding of risk mitigation practices and ensuring compliance with loan agreements, timely interest and principal payments and effective coordination among agent banks and asset management to mitigate risks and enhance operational efficiency Key requirements for the role: Strong understanding of syndicated loan structures, terms, and servicing requirements. Exceptional leadership, communication, and interpersonal skills, with the ability to engage and motivate teams. Proven experience in LIQ or Loan Syndication Shift timings- US operating hours Actively manage risk related to loan servicing, including credit, operational. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Noida. Purpose of the role To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Monitoring the bank s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements. Collaboration with teams across the bank to align and integrate Wholesale Lending processes. Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes. Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Wholesale Lending Services. Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

POSITION SUMMARY: The Specialist, Correspondence will work with multiple teams within Ocwen, focusing on the coordination required to support Ocwen loan servicing for borrower s correspondence. The Associate will work with various management and internal teams in the fulfillment of daily tasks, analysis, documentation, and testing responsibilities. The Associate will play a key role in operations, performing reconciliation, building control and analytical reports and working with multiple internal customers and build relationships. To be able to work with IT support team for various application changes related to letters. JOB FUNCTIONS AND RESPONSIBILITIES Help monitor and track business unit s response to inquiries, working with various teams to provide timely and thorough responses on root cause analysis, data and other requested information. Creating/automating reports using advanced MS Excel. Assisting management in fulfilling audit requests and remediation actions for various auditing entities as needed. Perform daily, weekly and monthly reconciliation of volume sent by business unit verses that at the print vendors. Drafting various reports for the higher management as per schedule. Other duties as assigned EDUCATION / EXPERIENCE Any graduate with 2-4 years of Experience in working with Mortgage industry. Good Communication Skills is a must Customer centric/focused. Should have strong interpersonal skills and the ability to do multi-task. Should be able to analyze basic data/reports and provide synopsis/summary of process performance Ability to meet deadlines and prioritize critical issues Proficient with Microsoft Word, Excel, Outlook. WORK SCHEDULE OR TRAVEL REQUIREMENTS Should be willing to work night shifts and flexible to another shift (as an when needed)

Loan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Loan Servicing Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelors degree with minimum 10 years of relevant loan servicing experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management.

Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 2 years of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

The specialist is accountable to review the loan documents. The process involves review of collaterals perfecting the lien and indexing it adhering to business SLA. The responsibility also involves capturing FRBNY, Core and Business metadata by interpreting language within legal documents. Post the review of the documents the team is also responsible to pledge loans to FRBNY Qualifications • Bachelor / Masters Degree with 0-2years work experience • Prior customer service experience • Documentation Experience in banking industry preferable. • Excellent verbal and written communication skills. • Ability to act on his / her own to solve problems and make decisions. • Researching on any queries/ requests sent by the Business Partners/ officers and replying to the same. • Active participation in process improvements by working with key members to create or suggest process improvements. • Ability to interact effectively with various levels of bank personnel. • Strong interpersonal and customer focus. • Attention to detail and accuracy. • Ability to work with limited supervision, receiving minimum instructions on new assignments. • Ability to work in a team environment and flexible to work in night shift. • Strong knowledge of MS-office applications.

Tracking and closing all customer request within ServiceLevel Agreement (SLA). Timely reporting of Internal MIS, ad-hoc data/ information& analysis. Developing and implementing formats that ensure no errors. Ensure reduction in complaints and errors by conducting rootcause analysis (RCAs). Development and regular maintenance of Standard OperatingProcedures (SOP). Spearhead in designing quality framework for front end andback-end operations. Implementation and maintenance of Quality Standards for allchannels of customer communication. Responsible to conduct training sessions for new joiners andexisting team members Responsible for monitoring & assessing the Quality,Turnaround and publish the report / dashboards to senior Management. Candidate should be able to drive the teams for achievementof better Quality & TAT. Develop & sustain a culture of continuous improvementthrough practices like Lean & Six Sigma to promote & implement bestpractices for all processes. Ensure successful rollout of all projects and processes. Ensure automation requirement are identified & carriedout. Work with various heads to drive collection. Responsible to identify process improvement area and willalso be responsible for implementation of the same & carry out as projects. Should have capability to interact with Peers from the teams/ cross functional & Senior Management. Grievance handling Customer Grievance resolution of issues being raised on the grievance redressal channels of IARC Complete RCA of grievance where required to identify and plug any gaps in the process to avoid reoccurrence. Regular review of open complaints and sharing feedback both 1 on 1 and with the team to maintain an upward trend in their communication and resolution to grievances. Training of internal teams & partner teams to manage reduction in customer complaints & standardize the processes. Assist with the development and implementation of programs specific to various campaigns throughout the year Create & drive various initiatives towards reduction in escalations of customer complaints. Close coordination with regulatory channels like ombudsman etc to resolve any issues escalated to that level Implement & execute reporting mechanism to regulatory channels Desired Candidate Profile Minimum graduate, masterdegree in a related field willbe an added advantage Experience of 2 - 3 years in Retail Banking; preferablyin Loan Servicing Good time management skills, selling skill, Interpersonaland communication skills, we'll versed with English and local Language. Excellent communication skills (both verbal &written) with an ability to listen & respond to Customer. Proficient in data analytics and insights