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2.0 - 3.0 years
5 - 9 Lacs
Mumbai
Work from Office
Tracking and closing all customer request within ServiceLevel Agreement (SLA). Timely reporting of Internal MIS, ad-hoc data/ information& analysis. Developing and implementing formats that ensure no errors. Ensure reduction in complaints and errors by conducting rootcause analysis (RCAs). Development and regular maintenance of Standard OperatingProcedures (SOP). Spearhead in designing quality framework for front end andback-end operations. Implementation and maintenance of Quality Standards for allchannels of customer communication. Responsible to conduct training sessions for new joiners andexisting team members Responsible for monitoring & assessing the Quality,Turnaround and publish the report / dashboards to senior Management. Candidate should be able to drive the teams for achievementof better Quality & TAT. Develop & sustain a culture of continuous improvementthrough practices like Lean & Six Sigma to promote & implement bestpractices for all processes. Ensure successful rollout of all projects and processes. Ensure automation requirement are identified & carriedout. Work with various heads to drive collection. Responsible to identify process improvement area and willalso be responsible for implementation of the same & carry out as projects. Should have capability to interact with Peers from the teams/ cross functional & Senior Management. Grievance handling Customer Grievance resolution of issues being raised on the grievance redressal channels of IARC Complete RCA of grievance where required to identify and plug any gaps in the process to avoid reoccurrence. Regular review of open complaints and sharing feedback both 1 on 1 and with the team to maintain an upward trend in their communication and resolution to grievances. Training of internal teams & partner teams to manage reduction in customer complaints & standardize the processes. Assist with the development and implementation of programs specific to various campaigns throughout the year Create & drive various initiatives towards reduction in escalations of customer complaints. Close coordination with regulatory channels like ombudsman etc to resolve any issues escalated to that level Implement & execute reporting mechanism to regulatory channels Desired Candidate Profile Minimum graduate, masterdegree in a related field willbe an added advantage Experience of 2 - 3 years in Retail Banking; preferablyin Loan Servicing Good time management skills, selling skill, Interpersonaland communication skills, we'll versed with English and local Language. Excellent communication skills (both verbal &written) with an ability to listen & respond to Customer. Proficient in data analytics and insights
Posted 2 months ago
0.0 - 9.0 years
6 - 7 Lacs
Pune
Work from Office
Perform daily and monthly loan servicing processes, loan balance / GL reconciliation, and reporting functions, timely and accurately Upload newly originated / purchased loan onto SS&C loan servicing software and send welcome package to borrower. Generate various loan notices such as billing statement, maturity notice, late payment notice, payoff statement, etc. Process loan cash transactions such as payment processing, loan payoff, escrow disbursement, investor sale, etc. Monitor upcoming water / Real Estate taxes on escrowed loans, and report tax delinquencies on non-escrowed loan to client. Reconcile daily / monthly GL transactions to ensure all loan transactions are processed and recorded accordingly. Monitor cash account and reconcile loan payment received from borrower. Produce month end servicing reports and any other ad hoc management reports as requested by client Perform critical self-review of work product prior to submission to client and/or team manager. Contribute to other ad hoc inquiries and assist on internal projects. Liaise with clients and internal contacts on a day to day basis.
Posted 2 months ago
3.0 - 7.0 years
12 - 14 Lacs
Pune
Work from Office
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Perform daily and monthly loan servicing processes, loan balance / GL reconciliation, and reporting functions, timely and accurately Upload newly originated / purchased loan onto SS&C loan servicing software and send welcome package to borrower. Generate various loan notices such as billing statement, maturity notice, late payment notice, payoff statement, etc. Process loan cash transactions such as payment processing, loan payoff, escrow disbursement, investor sale, etc. Monitor upcoming water / Real Estate taxes on escrowed loans, and report tax delinquencies on non-escrowed loan to client. Reconcile daily / monthly GL transactions to ensure all loan transactions are processed and recorded accordingly. Monitor cash account and reconcile loan payment received from borrower. Produce month end servicing reports and any other ad hoc management reports as requested by client Perform critical self-review of work product prior to submission to client and/or team manager. Contribute to other ad hoc inquiries and assist on internal projects. Liaise with clients and internal contacts on a day to day basis.
Posted 2 months ago
0.0 - 1.0 years
5 Lacs
Bengaluru
Work from Office
Loan Servicing Specialist - Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, skills and capabilities Hold a Bachelor s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred qualifications, skills and capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.
Posted 2 months ago
7.0 - 12.0 years
14 - 16 Lacs
Bengaluru
Work from Office
The Loan Servicing Manager - Associate plays a crucial role in the Loans group, responsible for delivering on specific tasks and ensuring operational excellence Job Summary As a Loan Servicing Manager - Associate within our Loans group, you will be responsible for closely monitoring and guiding your team daily to ensure all Service Level Agreements (SLAs) are met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work successfully with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, capabilities and skills Hold a Bachelors degree with minimum 7 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Influence and lead conversations with stakeholders effectively. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.
Posted 2 months ago
12.0 - 17.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Loan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Loan Servicing Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelors degree with minimum 12 years of relevant loan servicing experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management.
Posted 2 months ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a Bachelors degree with minimum 5 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills and capabilities Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.
Posted 2 months ago
10.0 - 18.0 years
12 - 20 Lacs
Noida
Work from Office
Grad/Post Grad Min 10+ Yrs exp wholesale lending 3-5 Yrs as Team Lead Skills- Loan operations. Loans syndication, LoanIQ, ACBS, WSO, Loan Servicing UK Shift 5 Days working 2 off Both way cab Noida Female Candidate Only Contact@9220771924 Akanksha
Posted 2 months ago
6.0 - 14.0 years
16 - 17 Lacs
Noida
Work from Office
Step into the role where you will be responsible for managing a team of professionals, overseeing the servicing of syndicated loans. The role requires expertise in syndicated loan servicing, strong leadership abilities, and a deep understanding of risk mitigation practices and ensuring compliance with loan agreements, timely interest and principal payments and effective coordination among agent banks and asset management to mitigate risks and enhance operational efficiency Key requirements for the role: Strong understanding of syndicated loan structures, terms, and servicing requirements. Exceptional leadership, communication, and interpersonal skills, with the ability to engage and motivate teams. Proven experience in leading and managing teams in a high-pressure, deadline-driven environment. Actively manage risk related to loan servicing, including credit, operational. Shift timings- UK Shifts. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Noida. Purpose of the role To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Monitoring the bank s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements. Collaboration with teams across the bank to align and integrate Wholesale Lending processes. Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes. Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Wholesale Lending Services. Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
*01 Year of exp. in US Residential Mortgage preferably in Pre UW/ File Set up with sound knowledge of Income & Asset Guidelines *Verify loan quality & set up the loan for UW *Review & analyze necessary documents *Credit underwriting guidelines Required Candidate profile •Excellent customer service, written & verbal communication skills •Adaptability in fast paced US mortgage industry •Computer proficiency •Flexible to work in 24/7 process For Future :9500996913
Posted 2 months ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
SUMMARY Opp. for Process Executive (Fresher) - Non Voice Chat Process with a leading IT MNC Our client is a leading Global Fortune 500 IT solutions company specializing in providing straightforward and scalable solutions to tackle intricate business challenges. With a workforce exceeding 500,000 employees, they offer technical and domain expertise across various platforms and industries to assist enterprise companies in enhancing productivity, efficiency, and optimizing their technology investments. Designation: Process Executive (Fresher) Location: Bangalore/Hyderabad Qualifications Graduate in any discipline Experience in Accounting/GST / Tax Payment Processing Responsibilities Knowledge of Actual/Actual, Schedule/Actual, Schedule/Schedule, Supplemental reporting, and remittance validation of Private and GSE Investors Strong knowledge and proficiency with investor reporting principles and concepts, including debits and credits, cash flow requirements, bank reconciliations, etc. Ensure data accuracy between remittance reporting and servicing records Responsible for performing reconciliations and analysis for the Investor Reporting Group Assist in month end close activities including booking of journal entries, remitting investor funds, and compiling investor monthly servicing reports Requirements Open and receptive to feedback Graduate in any discipline Experience in Mortgage Loan Servicing, preferably in Investor Reporting/Investor Accounting/Payment Processing US Mortgage Investor Reporting Experience Benefits Salary- NTH: 13-16k + 4k Variable pay Shift- Day Week off- 1 day off in a week
Posted 2 months ago
0.0 - 5.0 years
11 - 16 Lacs
Hyderabad
Work from Office
SUMMARY Opp. for Process Executive (Fresher) - Non Voice Chat Process with a leading IT MNC Our client is a leading Global Fortune 500 IT solutions company specializing in providing straightforward and scalable solutions to tackle intricate business challenges. With a workforce exceeding 500,000 employees, they offer technical and domain expertise across various platforms and industries to assist enterprise companies in enhancing productivity, efficiency, and optimizing their technology investments. Designation: Process Executive (Fresher) Location: Bangalore/Hyderabad Qualifications Graduate in any discipline Experience in Accounting/GST / Tax Payment Processing Responsibilities Knowledge of Actual/Actual, Schedule/Actual, Schedule/Schedule, Supplemental reporting, and remittance validation of Private and GSE Investors Strong knowledge and proficiency with investor reporting principles and concepts, including debits and credits, cash flow requirements, bank reconciliations, etc. Ensure data accuracy between remittance reporting and servicing records Responsible for performing reconciliations and analysis for the Investor Reporting Group Assist in month end close activities including booking of journal entries, remitting investor funds, and compiling investor monthly servicing reports Requirements Open and receptive to feedback Graduate in any discipline Experience in Mortgage Loan Servicing, preferably in Investor Reporting/Investor Accounting/Payment Processing US Mortgage Investor Reporting Experience
Posted 2 months ago
6.0 - 11.0 years
12 - 22 Lacs
Gurugram, Bengaluru
Work from Office
Job Title: Senior Associate/Delivery Lead/Manager/Assistant Director (Loan Operations, ACBS, Loan IQ, AFS) Location: Bangalore, Gurgaon (work from office) Work hours: US shift (5:30pm to 2:30 am IST) Department: Lending Services Experience Level : 3-12 years Job Purpose We are looking for a passionate, energetic individual to join our Lending Services division. You will be part of team working as an extension to our US based client ensuring we fulfill the applicable SLAs. Key Responsibilities - Loan Operations, ACBS Act as primary point of contact for clients on all servicing related activity for the banks direct/bi-lateral/Syndicated loan portfolio including advances, payments, rate changes, and ACBS system posting. Monitor and perform ACBS system input as needed for the timely administration of rate options, borrowing base adjustments, reduction to revolver schedules, and facility utilization changes as directed by the agent bank (in case of syndicated loans). Work directly with agent bank to balance and resolve any issues within the portfolio. Receive daily research and maintenance requests from lending officers and clients and perform the necessary analysis and system input required. Review and balance daily reconciliation reports for general ledger activity tied to loan servicing. Review daily exception reports, determining the necessary monetary and system maintenance required for resolution. Perform any research requests and analyze loan documentation as part of that research. Respond to client inquiries around loan balance, rate information, loan statement questions, advance and payment inquiries Key Competencies Min 4 years experience in Commercial Loan Servicing across Bilateral & Syndicated Loans Understanding of Lending Services lifecycle with excellent understanding of Loan Agreements, security agreements and other loan documents Excellent knowledge of ACBS Loan Management System is a must Good Understanding of Term Loans, Credit Cards, ACH, etc Commerce Graduate / MBA (Finance) Good understanding of Project Management principles Excellent written and spoken communication skills Client Management skills
Posted 2 months ago
5.0 - 8.0 years
9 - 16 Lacs
Hyderabad
Hybrid
Responsibilities: The key job responsibilities will be to: Provide industry expertise related to the review of syndicated loan notices Participate and lead manual extraction and data input Review automated data extraction results Identify and plan resolution for data quality issues Propose and execute process improvements Coordinate with global team Qualifications: Required: Minimum Bachelors degree in commerce stream, MBA/BBA is preferred Minimum of 5 years of experience in syndicated loans, corporate loan administration, private debt asset management, or loan agency Demonstrated innovation in process and quality improvement Ensure documented process guidelines are followed Ensure adherence to quality procedures and review for compliance Conduct process training or refresher trainings, as required Coordinate capacity and utilization of staffing and scheduling, including daily work allocation Scheduling and managing the team shifts, including time off Report to the manager on performance, status and any escalations Drive a culture of continuous improvement within the team Speed and accuracy when reviewing or inputting data Ability to groom self and team to support vertical growth Ability to recognize and describe logical patterns Strong communication skills Excellent analytical skills Attention to detail Ability to work under tight timelines and schedules Flexibility to meet business demands (such as additional work hours or workdays) One-time setup of Power Backup (if the business decides the need to work remotely) and provision of PDAs Periodic need to work on firm/national holidays based on business needs High speed internet setup required if there is a need from the business to work remotely Ensure adherence to processes and provide updates to own area of work Preferred : Experience working in global team Work Timings: Full-time during the hours of 21.00 PM – 06.00 AM IST. These hours may change occasionally, based on business needs. Occasional weekend and holiday coverage will be required Weekly days off can be on any two consecutive days of the week
Posted 2 months ago
1.0 - 6.0 years
2 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading MNC. Loan Operations Good spoken english Salary upto 43k in hand BBA / B.com / MBA 5 days working Both sides cab Work from office Rotational shifts and offs. Call or whatsapp irtiza @ 97960 00904
Posted 2 months ago
2.0 - 7.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Loan Servicing , loan analysis credit agreement loan calculation , margin calculation Review loan agreements amendment documents servicer reports investor reports Experience with Investment Bank Investment Management firm Financial Advisory firm
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Position Summary: The Investor accounting department is responsible for Investor custodial account reconciliations. The department s primary responsibilities include: Establish and maintain a strong control environment ensuring accuracy of custodial investor account reconciliations and compliance with relevant statutory pronouncement and investor agreements. Complete all custodial investor account and advance account reconciliations as per the timelines defined, Compliance with regulatory requirements and contract with investors. This position will report to the Team Leader, Investor Accounting. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual will be responsible for reconciling a suite of portfolios each month. Will be responsible for working with other parties within Loan Servicing to clear outages each month. Must complete reconciliations in accordance with expectations set by external and internal standards. Completing reconciliation as per the REG AB USAP guidelines. Qualifications: To perform this job successfully, an individual must have the following education and/or experience: Postgraduate in Finance or Commerce - MBA/MFA/MCOM/CA(inter) Graduate degree in Finance or Commerce with minimum 2 years of experience in Finance/Accounting Preference will be given to any candidate that has prior experience in a loan servicing environment. WORK SCHEDULE OR TRAVEL REQUIREMENTS 10:30 AM to 7:30 PM (IST)
Posted 2 months ago
4.0 - 9.0 years
8 - 18 Lacs
Pune, Jaipur
Work from Office
Hiring U.S. Mortgage Underwriting - Mandate U.S. mortgage regs, underwriting, analytics & comms skills Roles: Underwriter (4–5 yrs) Sr. Underwriter (6–10 yrs) Manager (10+ yrs) Interview: Pune (F2F)/ Jaipur (Virtual) Required Candidate profile US mortgage (E2E) FHA, VA, USDA, Conventional loans Income Wage, SSA, Pension, Self, Rental Origination, Pre/Post-closing, Wholesale, Retail FNMA/FHLMC guidelines NMLS cert preferred LOS & AUS systems
Posted 2 months ago
6.0 - 11.0 years
4 - 9 Lacs
Hyderabad, Mumbai (All Areas)
Work from Office
Dear Appliciants, Hiring for US Mortgage (ESCROW) - Team Lead Location : Mumbai / Hyderabad Position TL WFO, US Night shift Notice: upto 1month ctc - upto 10lpa Process Loss mitigation and escrow Description – Looking for candidates with good experience in US mortgage worked in escrow process / loss mitigation / Foreclosure / Bankruptcy / Mortgage Servicing and has 2+ years of team handling experience Interested Candidates contact HR Pallavi @9167757169 / pallavi@careerguideline.com
Posted 2 months ago
10.0 - 15.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Loan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Loan Servicing Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelors degree with at least 10 years of relevant loan servicing experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management.
Posted 2 months ago
10.0 - 15.0 years
45 - 50 Lacs
Bengaluru
Work from Office
join our dynamic team and lead with excellence in the heart of Bengaluru. As a seasoned people manager, you'll drive operational success and innovation. Embrace the opportunity to work in a vibrant environment, ensuring top-tier service and efficiency. Job Summary As a People Manager within the Commercial Banking Operations team, you will supervise critical processes like Deal Setup and Rate-Fixings. You will ensure all SLAs are met, escalating exceptions promptly. Your role involves strategic implementation aligned with global operations, maintaining compliance and risk management. Job Responsibilities Supervise Deal Setup, Drawdowns, and other key processes. Closely monitor daily team performance to meet SLAs. Assess work allocation and identify capacity areas. Implement team strategy in line with global objectives. Ensure adherence to controls and escalate risks. Comply with audit and compliance regulations. Act as SME for complex process queries. Provide input on projects and client transitions. Manage process escalations effectively. Maintain engagement with Lenders and Bankers. Ensure timely escalation to Senior management. Required qualifications, capabilities, and skills Hold a Bachelors Degree with minimum10 years in loan servicing. Demonstrate knowledge of Nostro/Cash matching and SWIFT. Exhibit strong problem-solving and investigative skills. Maintain a strong risk and control mindset. Drive small to medium-sized projects successfully. Showcase strong people and performance management skills. Exhibit strong escalation management skills. Preferred qualifications, capabilities, and skills Possess knowledge of loan systems like Loan IQ. Demonstrate experience in financial industry back office. Exhibit strong analytical and resolution skills. Maintain a proactive approach to risk management. Drive innovation in process improvements. Foster strong relationships with internal/external stakeholders. Exhibit leadership in managing complex projects
Posted 2 months ago
1.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Title : Bankrupcy Analyst/Sr Analyst Location State : Karnataka Location City : Bangalore Experience Required : 1 to 7 Year(s) CTC Range : 1 to 6 LPA Shift: US Shift Work Mode: Onsite Position Type: Permanent Openings: 50 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Providing Back-Office Support Services to the Financial Services Industry About The Job: A Mortgage Bankruptcy Process Specialist is responsible for managing and overseeing mortgage accounts that are involved in bankruptcy proceedings. This role requires a detailed understanding of bankruptcy laws, loan servicing, and compliance procedures to navigate the complexities of bankruptcy cases and ensure optimal outcomes for both the lender and the borrower. Essential Job Functions: Bankruptcy Case Management: Review bankruptcy petitions and legal documents to determine the status of mortgage accounts. Coordinate with bankruptcy attorneys, courts, and other stakeholders to facilitate the resolution of mortgage debts in bankruptcy cases. Monitor bankruptcy plans, filing deadlines, and requirements for creditor claims. Maintain accurate records of all bankruptcy-related actions and communications. Compliance and Regulatory Adherence: Ensure compliance with federal and state bankruptcy laws, including the Bankruptcy Code and rules set by the U.S. Bankruptcy Court. Review and track legal requirements related to the servicing of loans under Chapter 7, Chapter 13, and other types of bankruptcies. Ensure adherence to all investor guidelines, company policies, and regulations related to bankruptcy and mortgage servicing. Liaison Between Borrower and Lender: Serve as the main point of contact for attorney firm undergoing bankruptcy, providing information and guidance on the mortgage process during the bankruptcy. Collaborate with loan servicing teams to provide accurate account information, payment history, and balances to courts and bankruptcy trustees. Assist borrowers in understanding the impact of bankruptcy on their mortgage and available options for debt resolution, such as loan modifications, foreclosure avoidance, or settlement. Documentation and Reporting: Prepare and submit all required documents, including proofs of claims, court motions, and other bankruptcy filings. Ensure that all bankruptcy-related documentation is submitted on time and is complete, accurate, and compliant with legal standards. Generate reports for senior management regarding the status of bankruptcy cases, outstanding claims, and potential resolutions. Troubleshooting and Problem Solving: Investigate discrepancies or issues related to mortgage bankruptcy cases, such as inaccurate claims or missing documentation. Work with legal, collections, and loan servicing teams to resolve issues and escalate matters when necessary. Assist in negotiating solutions that align with company policy and maximize recovery for the lender. Customer Service and Communication: Provide excellent customer service to borrowers, helping them understand their bankruptcy options and the impact on their mortgage. Communicate effectively with all stakeholders, including bankruptcy attorneys, trustees, court officials, and internal teams. Qualifications: Bachelors degree in business, Finance, Legal Studies, or related field (or equivalent work experience). Relevant experience in mortgage servicing or bankruptcy law, preferably with experience in mortgage bankruptcy processes. Strong knowledge of bankruptcy laws and regulations (Chapter 7, Chapter 13, etc.) and how they affect mortgage accounts. Familiarity with mortgage servicing software and systems. Excellent organizational skills and attention to detail. Strong written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Problem-solving skills and ability to handle complex cases with legal and financial implications. How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Posted 2 months ago
5.0 - 10.0 years
8 - 18 Lacs
Hyderabad, Pune, Delhi / NCR
Work from Office
Uploading loan data tapes, determining loan eligibility, identifying errors, execution of fundings, margin calls, servicing updates and loan settlements Manage tasks related to warehouse financing in ProMerit as assigned. Required Candidate profile -2 years of experience in warehouse Financing Solutions line of business; including use and support of the ProMerit technology platform, warehouse financing operational activities, client services.
Posted 2 months ago
6.0 - 10.0 years
6 - 11 Lacs
Chennai
Work from Office
Position summary New American Funding (NAF) is a mortgage lender offering an array of loan options. Established in 2003 and headquartered in Tustin, CA, United States We're expecting candidate to be able to make independent decisions, execute the process and drive the team's performance on key performance metrics. Role & responsibilities Ensure process is executed as per Standard Operating Procedure. Providing team guidance and coaching to individual associates who fall below desired performance. Continuously contribute towards process improvement. Align team members with onshore team needs, allocate target and tool usage to support task performance. Track the process for workflow, tracking team performance, deployment of resources and capacity planning Review the performance on the key process metrics and conduct RCA to improve quality parameters. Act as process SME and manage additional responsibilities by providing extended cover to the team. Ensure daily work is managed within specified / agreed timeframe. Effectively manage shift operations and leave planning. Core Competencies Must have US Mortgage domain experience. Minimum 5 to 9 years of experience Experience in loan servicing Handled at least a team size of minimum 15 members Excellent command of the English language being fluent in spoken and written. MS Office application suite (preferably Word, Excel & PowerPoint). Good analysis and problem-solving skills Ability to build and motivate team.
Posted 2 months ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Overview: Founded in 1988 and headquartered in Atlanta, Trimont ( trimont ) is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit, We do this with a team of 400+ extraordinary Team Members who serve a global client base from offices in Atlanta, Dallas, Kansas City, London, New York and Sydney We empower our skilled global teams by equipping them with the necessary knowledge and advanced technology, as well as fostering a culture driven by values This approach helps our teams excel and build meaningful client relationships, while providing the highest quality service and feeling proud of the work they do, Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration, Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers, Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors, Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities There are no limits to what we as team members as an organization, can achieve together, Job Summary: Associate Transactions & Processing role, provides data to support special servicing loan workouts, which includes review of Commercial Mortgage-Backed Securities (CMBS) transactions list; download raw data from Custodial Agent's website; modify data for Excel compatibility; and create master data file, Responsibilities: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: Masters degree in finance and accounting, 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education, Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers, Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting, Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands, Strong work ethic and a sense of urgency, Skilled in managing sensitive information while upholding privacy, Handling workload and special projects efficiently, Ability to work both independently and within a team environment, Intermediate excel skills are required for this role, Trimont is an equal opportunity employer, and were proud to support and celebrate diversity in the workplace If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members,
Posted 2 months ago
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