Loan Servicing Team Leader

The Loan Servicing Supervisor - Team Leader plays a pivotal role within the Loans group, contributing significantly to the seamless operation and success of financial services. In this key position, you will have the opportunity to gain exposure to various aspects of running a banking office and be a crucial part of a dynamic and collaborative environment. As a Loan Servicing Supervisor, your responsibilities include monitoring the team daily to ensure all SLAs are met, supervising processes such as Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation, and maintaining adherence to QUALITY & QUANTITY SLAs. You will serve as the subject matter expert, handling complex process-related queries and ensuring 100% compliance with process-related policies, guidelines, and controls. Motivating and supporting team members to meet goals, identifying high-potential individuals, and planning for their development are also key aspects of this role. To excel in this position, you should hold a Bachelor's degree with a minimum of 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Knowledge of loan systems like Loan IQ, nostro/cash matching, General Ledger reconciliation, SWIFT, and remittance systems is essential. Strong problem-solving skills, a risk and control mindset, and an understanding of investment banking products are also required. Additionally, the ability to drive small to medium-sized projects and achieve strong results is crucial. Preferred qualifications for the Loan Servicing Supervisor role include a strong control mindset, a high degree of business ethics, in-depth experience in loan products and global markets, excellent communication skills, and the ability to grasp complex systems architecture easily. The ideal candidate should also have experience in driving global initiatives and effecting change in a large organization.,