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5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Loan Servicing Supervisor - Team Leader plays a pivotal role within the Loans group, making it an essential part of the team and a key position designed to deliver on specific tasks and requirements. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of financial services. Joining this dynamic and collaborative environment will allow you to play a crucial role in the team's success. Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution. Supervise processes such as Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. Serve as the subject matter expert, handling complex process-related queries and routing them to onshore teams if needed. Implement a robust Knowledge Management model, including SOP maintenance and training. Drive 100% compliance with process-related policies, guidelines, and controls. Motivate and support team members to meet goals, identifying HIPOs and planning for their development. Identify alternatives and options for issues, seeking alternative scenarios. Work collaboratively with others, valuing diverse skills and building interdependence. Identify training needs to improve performance and ensure compliance with training timelines. Ensure high team depth with trained backups for critical work queues. Hold a Bachelor's degree with a minimum of 5 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Gain knowledge of loan systems like Loan IQ. Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems. Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive small to medium-sized projects, achieving strong results. Preferred qualifications, skills, and capabilities include maintaining a strong control mindset and adhering to a high degree of business ethics, with in-depth experience in loan products and global markets. Communicate excellently and possess the ability to pick up complex systems architecture easily. Drive global initiatives and effect change in a large organization.,
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
The Loan Servicing Supervisor - Team Leader is a pivotal role within our Loans group, designed to deliver on specific tasks and requirements, making it an essential part of the team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. You will be responsible for monitoring the team daily to ensure all SLAs are met and escalating exceptions immediately for resolution. Supervising processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation will be part of your key responsibilities. Ensuring adherence to QUALITY & QUANTITY SLAs and maintaining a robust workflow allocation model are critical for success in this role. You will serve as the Subject Matter Expert, handling complex process-related queries and routing them to onshore teams if needed. Implementing a robust Knowledge Management model, including SOP maintenance and training, will be vital. It will be your duty to drive 100% compliance with process-related policies, guidelines, and controls. Motivating and supporting team members to meet goals, identifying High Potential Employees (HIPOs), and planning for their development are essential aspects of the role. Identifying alternatives and options for issues, seeking alternative scenarios, and working collaboratively with others to value diverse skills and build interdependence will be part of your daily routine. You will also need to identify training needs to improve performance and ensure compliance with training timelines, as well as ensuring high team depth with trained backups for critical work queues. To qualify for this role, you must hold a Bachelor's degree with a minimum of 6 years of relevant loan servicing experience, preferably in syndicated loans or back office/financial industry roles. Having knowledge of loan systems like Loan IQ and understanding of nostro/cash matching, General Ledger reconciliation, SWIFT, and remittance systems is crucial. Strong problem-solving and investigative skills to analyze and resolve process-related issues, maintaining a strong risk and control mindset, and understanding investment banking products, including loans, are essential for success. Driving small to medium-sized projects and achieving strong results are also part of the job requirements. Preferred qualifications include maintaining a strong control mindset and adhering to a high degree of business ethics, with in-depth experience in loan products and global markets. Excellent communication skills and the ability to pick up complex systems architecture easily are highly valued. Driving global initiatives and effecting change in a large organization are additional preferred capabilities for this role.,
Posted 3 days ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
The Credit Control - Team Leader plays a pivotal role within our Loans group by delivering on specific tasks and requirements, making it an essential part of the team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Responsibilities include monitoring the team daily to ensure all SLAs are met, supervising processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation, ensuring adherence to QUALITY & QUANTITY SLAs, serving as the SME for complex process-related queries, implementing a robust Knowledge Management model, driving compliance with process-related policies, motivating and supporting team members, identifying training needs, and ensuring high team depth with trained backups for critical work queues. The ideal candidate should hold a Bachelor's degree with a minimum of 6 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles. Additionally, they should have knowledge of loan systems like Loan IQ, possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems, demonstrate strong problem-solving and investigative skills, maintain a strong risk and control mindset, understand investment banking products including loans, and be able to drive small to medium-sized projects successfully. Preferred qualifications for this role include a strong control mindset, adherence to a high degree of business ethics, in-depth experience in loan products and global markets, excellent communication skills, the ability to pick up complex systems architecture easily, and the capacity to drive global initiatives and effect change in a large organization.,
Posted 3 days ago
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