Leasing Manager

About The Role :

• Supervises a team of leasing consultants to ensure maximum occupancy of rental units at all times and high renewal rate
• Oversees completion of all necessary paperwork and ensures proper customer service
• May coordinate promotions to increase number of tenants
• May require a bachelors degree
• Typically reports to a head of a unit/department
• Supervises a group of primarily para-professional level staffs
• May also be a level above a supervisor within high volume administrative/ production environments
• Makes day-to-day decisions within or for a group/small department
• Has some authority for personnel actions
• Thorough knowledge of department processes.

Responsibilities:

• Oversee the marketing and advertising of vacancies on media/advert channels to attract potential tenants
• Scout and identify prospective tenants looking to lease a property
• Provide potential tenants with a tour of property or home highlighting the valuable features of the building in order to convince customers and influence lease
• Run background checks on potential tenants to evaluate their credit status and criminal records to determine if they are eligible occupy a building
• Maintain contact with lessees during their tenancy period to oversee their welfare and help resolve property issues
• Oversee the processing and approval of client applications and lease documents
• Elaborate the terms of lease, rental rate and period of payment to tenants
• Guide the activities and operations of a leasing team to ensure revenue goals are achieved
• Organize meetings during which leasing operations are discussed to identify solutions necessary for achieving occupancy targets
• Oversee the hiring and on-the-job training of leasing recruits to bring them up-to-speed on work activities
• Conduct survey of the property market to obtain information on competing lease rates and other trends that affect occupancy/rent
• Supervise campaign activities for the publicity of properties available for lease
• Oversee the designation of leasing staff to appropriate territories
• Ensure the proper documentation and storage of leasing files
• Develop and implement policies necessary for improving the profitability and efficiency of a leasing department.