Learning Experience Designer

• Are you passionate about creating engaging, high-impact learning content that helps customers and partners succeed- At Onit, we're building a modern, AI-forward customer and partner education team to empower organizations to adopt our legal technology solutions with confidence.
• As aLearning Experience Designer, you will design and deliver compelling digital learning assets videos, infographics, assessments, and more that drive product adoption and customer success.

Key Responsibilities:

• Design, script, and produce short-form and long-formvideo tutorialsfor customers and partners.
• Edit, update, and audit existing courses to ensure accuracy, clarity, and consistency.
• Createinfographics, one-pagers, and quick reference guidesthat simplify complex product concepts.
• Developknowledge checks and assessmentsto measure learning effectiveness.
• Collaborate with product managers, subject matter experts, and customer success teams to ensure technical accuracy and learner relevance.
• Translate complex SaaS product functionality intoclear, concise, and engaging learning content.
• Ensure all content reflects Onit s brand tone, voice, and accessibility standards.
• Leverage AI-driven tools to accelerate content development and innovate new learning formats.
• Continuously improve content based on learner feedback, performance data, and usage analytics.

Required Skills:

• 4+ years

  of experience designing and developing learning content for customers and/or partners of SaaS companies.
• Familiarity with SaaS product lifecycles, customer onboarding, and adoption best practices.
• Demonstrated ability to create engagingvideo-based learning contentusing tools such asCamtasia, Articulate 360, or similar platforms.
• Strong skills ingraphic design and visual communicationusing tools such as Canva, Figma, or Beautiful.ai.
• Experience creatingassessments, quizzes, and interactive elementswithin LMS platforms (e.g., Skilljar or similar).
• Excellent writing and editing skills with the ability to make complex topics simple and clear.
• Strong project management and collaboration skills; ability to work with distributed teams across time zones.
• Exposure to AI-enhanced content tools (e.g., Synthesia, ChatGPT, Clueso) preferred.
• Knowledge of accessibility and inclusive design (WCAG standards).
• Instructional design or learning experience design certification is a plus.
• Knowledge of thelegal technology industryis a plus.