Learning Designer and Facilitator

Western Union

5 - 10 years

5 - 9 Lacs

pune

Posted:11 hours ago| Platform:

Apply

Skills Required

health insurance administration change management leadership development lms data management organizational development analytical consulting financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Responsibilities

Facilitate global leadership development training to people leaders - from supervisor to executive-level, new leader and employee onboarding sessions, and any other learning needed within the organization based on company strategy and objectives
Develop content and assist in customizing existing global content for regional needs
Design content including course materials, application guides, conversations guides, assessments, etc.
Curate and customize content
Use a variety of delivery methods to develop participants skill sets. This includes classroom Instruction, virtual training, All Hands meetings, peer-to-peer coaching, and train-the-trainer sessions
Perform all administrative duties including class preparation, schedule administration, and participant record maintenance
Act as a subject matter expert (SME) to assist the Learning team with revisions to existing course content
Facilitate coaching and feedback for leaders up through Director-level
Facilitate engaging learning experiences, including virtual and on-site sessions, while coaching and developing other to become effective facilitators
Serve as a thought leader in learning and development, offering insights and expertise to enhance broader talent initiatives and ensure alignment with the company s strategic goals
Tackle complex and non-routine challenges during training sessions, drawing upon extensive experience and expertise to find innovative solutions.
Leverage your expertise to influence practices and procedures outside the department, collaborating with senior stakeholders to drive organizational change and improvement
Use many facilitation techniques such as groups discussions, role-playing, interactive and/or experiential activities
Manage the dynamics of a training session, including handling disruptions and keeping participants focused to maintain a productive environment
Think on your feet and address any issues that arise during training sessions
Understand how adults learn and apply these principles to your training methods

Role Requirements

Minimum 5 years experience in Talent and Learning
Bachelors Degree or relevant work experience
Deep understanding of adult learning theories, instructional design models (especially ADDIE), and learning technologies
Strong organizational skills, proficiency with HR systems and LMS, and the ability to manage multiple projects simultaneously
Strong project management skills and ability to manage multiple priorities
Excellent communication, collaboration, organizational and stakeholder engagement skills
Strong analytical and problem-solving skills
Ability to work independently and as part of a team

Would be even better if you had these attributes:

Coaching or consulting experience
Certification in instructional design, facilitation, or related areas (e.g., CPLP, ATD Master Trainer)
Experience in change management or organizational development initiatives
Ability to analyze learning needs and translate them into scalable solutions
Ensures accuracy in program administration and data management
Thrives in a fast-paced, dynamic environment and can handle changing priorities

More Jobs at Western Union

Manager, Project Management

Pune, Maharashtra, India

4 - 4 yrs

Salary: Not disclosed

Junior Associate, Solution Engineering

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Senior Specialist, CRM

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Senior Specialist, CRM

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Program Manager, Project Management (Infrastructure Technology)

Pune, Maharashtra, India

12.0 - 12.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.