Lead Quality Assurance Specialist

You will be responsible for ensuring all quality control procedures are well-documented and followed consistently throughout the manufacturing process. Your role will involve leading continuous improvement initiatives to enhance product quality and operational efficiency. In addition, you will be managing, mentoring, and developing the quality control team, which includes tasks such as hiring, training, conducting performance evaluations, and supporting career development opportunities. It will be your duty to ensure that the company complies with relevant industry standards, regulatory requirements, and meets customer specifications. Staying updated with the latest industry standards, regulatory requirements, and best practices is crucial for this role. You will oversee and coordinate quality control testing and inspection processes at various stages, including raw material, in-process, and final product inspections. Collaborating with customers to understand their quality requirements and address any quality-related concerns will be an essential part of your job. You will also manage customer complaints efficiently, ensuring timely resolution through effective problem-solving and communication strategies. Your responsibilities will include creating and implementing quality concepts, work instructions, and process instructions. Driving the completion of Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) processes to obtain customer approval will be part of your role. You will also be involved in Failure Mode and Effects Analysis (FMEA) and Control Plan processes. Developing and maintaining strong, trust-based relationships with customers is crucial, as you will be the main point of contact for all quality-related matters. The ideal candidate for this position should have more than 15 years of relevant experience in quality control. Knowledge of the Defence industry would be considered an added advantage.,