Lead Quality Assurance Specialist

Role Overview: You will be responsible for ensuring all quality control procedures are well-documented and followed consistently throughout the manufacturing process. Your role will involve leading continuous improvement initiatives to enhance product quality and operational efficiency. In addition, you will be managing, mentoring, and developing the quality control team, which includes tasks such as hiring, training, conducting performance evaluations, and supporting career development opportunities. Collaborating with customers to understand their quality requirements and address any quality-related concerns will be an essential part of your job. You will oversee and coordinate quality control testing and inspection processes at various stages, including raw material, in-process, and final product inspections. Driving the completion of Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) processes to obtain customer approval will be part of your role. You will also be involved in Failure Mode and Effects Analysis (FMEA) and Control Plan processes. Developing and maintaining strong, trust-based relationships with customers is crucial, as you will be the main point of contact for all quality-related matters. Key Responsibilities: - Ensure all quality control procedures are well-documented and followed consistently - Lead continuous improvement initiatives to enhance product quality and operational efficiency - Manage, mentor, and develop the quality control team - Collaborate with customers to understand quality requirements and address concerns - Oversee and coordinate quality control testing and inspection processes - Drive completion of APQP and PPAP processes for customer approval - Develop and maintain strong relationships with customers Qualifications Required: - More than 15 years of relevant experience in quality control - Knowledge of the Defence industry would be considered an added advantage,