Lead II - Product Implementation

UST Healthproof

5 - 9 years

11 - 15 Lacs

kochi chennai thiruvananthapuram

Posted:1 day ago| Platform:

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Skills Required

automation coding relationship building consulting agile healthcare presales product implementation cross functional coordination application development

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead all aspects of execution of Product Implementation plans; ensuring on time on budget efficient and high-quality delivery
Lead the team of implementation Engineers guiding them on implementation processes
Ensure that every implementation follows the implementation process with associated risks and dependencies
Use implementation experience to actively build and refine tools and resources to support product implementations
Create effort estimation and ETA for deliverables ensuring adherence to timelines\/SLAs wherever applicable
Build strong feedback loops and serve as the voice of the customer to internal partners advising improvements to product and delivery approaches
Manage setting up trials for clients as required
Partner with Specialist I as required to substantiate any project escalations for quick and effective resolutions
Influence and improve customer satisfaction
Set OKRs for self\/team and provide feedback of goals to team members
Mentor and Train Product associates
Responsible for the organisation and delivery of systems implementation.
Act as a strong communication bridge between all departments and the client to execute and deliver successful implementations.
Select appropriate technical options for implementations after understanding the scope of implementations

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