LEAD - DELIVERY

Job Title: Team Leader Service Line: Medical Coding Department: Operations Job Description: As a Team Leader in the Medical Coding department of Operations, your primary responsibilities will include monitoring, identifying, and resolving performance, behavior, and attendance issues using prescribed performance management techniques. You will also be required to monitor and act on personnel and disciplinary issues within the team. In this role, you will provide subject matter expertise to Quality Control Analysts, ensure that the training needs of your subordinates are met, and adjust to meet service level agreements under the supervision of the Operations Manager. It is essential to successfully complete all client-related training and maintain records of the same. Additionally, you will be responsible for holding regular team meetings with direct reports, communicating process and client updates within specific timelines, and acting as a single point of contact for the assigned team members for all their job-related needs. Creating a harmonious work environment is crucial, and you will be expected to oversee the day-to-day functional supervision of the workgroup, including work assignment, attendance monitoring, and providing input into selecting, training, developing, and completing performance appraisals of the workgroup(s) in accordance with organizational policies and applicable compliance requirements. Job Specification: - Minimum of 5-8 years of professional and relevant experience in Medical Coding with a specialty in Home Health. - Experience in Client and Stakeholder Management and Team Management is required. - Coding Certification such as CPC, CCS, COC, or AHIMA is a must. - Any graduate will be suitable for this role. Shift Details: General Shift / Day Shift Work Mode: Work From Office (WFO) Location: Bengaluru Note: The closing date for applications is 30th September 2025.,