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Lead - Business Systems Services

4 - 8 years

6 - 10 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description
  • We are looking for someone with a strong understanding of the Salesforce platform and desire to continue learning.
  • GTM Systems Techno Functional Analyst should be comfortable liaising with users and enjoy learning new business processes to translate them into technical solutions.
  • As the Systems Analyst specializing in GTM (Go-To-Market) you ll utilize your creativity and innovation to update system configurations and optimize technical solutions supporting the various functions in GTM organization.
  • This role is vital for enabling seamless workflows, data insights, and customer interactions.
  • Work closely with business users to gather requirements and translate them into system configurations.
  • Hands-on administration experience to make Salesforce configuration changes, including (but not limited to): Flows, Apex triggers, security model, fields, page layouts, record types, custom settings, dashboards reports.
  • Ensure data integrity and security within GTM systems.
  • Application administration responsibilities over GTM systems - Salesforce CRM, Marketo.
  • Design frameworks and support operations teams for real-time reporting and analytics.
  • Collaborate and build effective working relationships across the organization.
  • Work in the capacity of technical expert as a point of escalation for the day-to-day support team.
  • Evaluate applications, solutions, features and related products that can support GTM team operations.
  • Ability to present work with confidence and persuasion and handle questions effectively from both technical and business stakeholders.
  • You bring a quality first mindset, youre an innovative thinker, eager to learn, grow, and develop. Curiosity is your middle name and you always dig deep to understand the why .
  • You are a true team player who can easily transition between being a strategic advisor and being hands-on with delivering solutions

Qualifications
  • 5+ years of experience designing and implementing medium to large-scale business systems and components in the realm of GTM and integrations
  • 5+ years of Salesforce experience relat

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Freshworks
Freshworks

Software / SaaS

Chennai

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