Laser Engineer

Job Description :

Designation: Engineer

Department: Service - Laser Cutting Machine

Experience: minimum 1 year

Job Location: Gandhinagar

Edu. Qualification: Diploma or BE/B.Tech - EC/Electrical

Skills : Travel Friendly, Communication, Sound Technical knowledge.

Note: Two-Wheeler is Compulsory.

Roles and Responsibilities

Responds to customer complaints

Evaluates and resolves problems of the customer

Assists in installing the equipment

Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands

Works alongside with technical sales engineers

Offers customer training for the product

Repairs, tests and maintains equipment

Monitors performance of the product

Maintains product manuals

Provides customers with regular reports and feedback on their service requests

Develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference

Makes recommendations to maintenance technicians and offers feedback on product development, features and functions.

Required Candidate profile

xcellent analytical and problem-solving skills must be possessed by all service engineers.

Hands on experience of fiber laser cutting machine with the knowledge of Cypcut software - Must

Excellent communication skills both written and verbal in order to relay the problem and solution to customers and top management.

Hashtags: #FiberLaserEngineer #LaserService Engineer #LaserCuttingMachine #Cypcutsoftware #LserEngineer #FiberLaserService #Lasercutting Laserwelding #FiberLaserMarking