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L2 Production Support

L2 Production Support

Virtusa

5 years

0 Lacs

chennai tamil nadu india

Posted:1 day ago| Platform:

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Skills Required

support itil unix linux scripting oracle sql management service coordination escalation mim debugging communication

Work Mode

On-site

Job Type

Full Time

Job Description

T2 _L2 Application Support Resources required:

5 to 7 years of IT experience of Production Support Team

Technical SkillsMust Have _ Level 2 Production Support (ITIL) Lead, Unix/Linux, Unix scripting , Oracle SQL, Unix Infra activities experience , AutosysIncident Management, Change Management , Problem Management , Application COB/Disaster RecoveryTools: ITRS, Service Now, uDeployDomain Knowledge: Banking _Investment BankingGood to have : knowledge in oracle _proc, function, view, cursors

General Skillset

Good coordination between various infra/TI teams OR dev partnersQuick turnaround time for solving any issueQuick in escalation + handling MIM + involving ICM + sending user communicationsGood debugging and analytical skillsMust be very good in communicationL2 Production support for 24*7 support module applications

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L2 Production Support