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L1 voice Support

L1 voice Support

Tech Mahindra

0 - 2 years

3 - 4 Lacs

Noida

Posted:-1 days ago| Platform:

Apply

Skills Required

Networking Communication Skills Technical Voice Process International Voice Process International BPO Configuration Network Operations Internet Troubleshooting Configuration And Troubleshooting Routing CCNA Troubleshooting Switching Cisco

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Connections,

Looking for Networking Engineer L1 Voice Support

.Qualification - Graduate with Computer Science Background is mandatory.

Engineering background, certification on networking concepts preferred.

Work Experience - 0 to 2 year
Skills and Ability:-

Comprehensive understanding of typical home network deployments is required.
The candidate must be able to identify a diversity of

networking home devices' specific functions and configurations.

Candidate must demonstrate excellent English communication skills.
The candidate must be attentive to details.
Candidate must have excellent analytical, organizational, and time management skills.
Candidate must be well mannered and demonstrate customer services skills.
Candidate must be able to perform well in a steep learning curve.
The candidate must be able to sell support contracts.

Soft Skills -

English: Excellent, C1 CEFR Leve l

Accent: Neutral Ability to give good step by step instruction.

Positive tone.

Computer Proficiency:-

Firm understanding of Windows and macOS.
Firm understanding of Android and iOS.
Firm understanding of common firewall configuration.
Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.
Comprehensive understanding of typical home network layouts is required.
Demonstrable troubleshooting ingenuity is required.

Salary- Upto-4.75 LPA

Work Location - Sec 81, SEZ Noida

Both side cab facility

US Shifts 24*7 Window

Immediate Joiners only

Please share only relevant CVs on SS00853992@techmahindra.com Contact-8076156294

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