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1.0 - 3.0 years
2 - 4 Lacs
bengaluru
Work from Office
Key Responsibilities -Customer Support & Technical Assistance -Act as the frontline support for customer inquiries via calls, chats, or email. -Diagnose and resolve networking issues related to Dabba devices, backhauls, or connectivity faults. Health insurance
Posted 4 days ago
1.0 - 5.0 years
3 - 4 Lacs
noida, greater noida
Work from Office
Location: Noida Candor TechSpace, Sector 135 Employment Type: Full-Time (WFO) Salary Range: 3.2 LPA 4.5 LPA Additional Benefits: Both-side cab facility Transport allowance up to 6,000 per month Key Responsibilities: Handle inbound technical support queries from international customers via voice process Troubleshoot and resolve networking and connectivity issues Deliver exceptional customer service while ensuring issue resolution within defined SLAs Maintain accurate records of interactions and follow-up as necessary Who Can Apply: Graduate Freshers with a background in networking or troubleshooting are encouraged to apply Undergraduates with at least 1 Year of experience in international voi...
Posted 2 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
noida, gurugram
Work from Office
ONLINE INTERVIEW FOR CUSTOMER SUPPORT INTERVIEW CALL LETTER FOR TOP MNC'S Online Interview For Top MNCS COMPANY NAME - Tech - Mahindra, TELUS International, Concentrix JOB LOCATION- NOIDA, Gurgaon, Profiles - Technical Support - Required minimum 1 Year of Experience in Technical Support Voice on paper without gap / Fresher Not Eligible . Customer Support - Required Fresher Graduate or Undergraduate with minimum 6 Months of Experience in Customer Support on paper without gap. Sales Advisor - Required minimum 1 Year of Experience in Sales Voice on paper without gap / Fresher Not Eligible . INTERVIEW TIMINGS - 10:00 AM to 04:00 PM CALL US FOR SCHEDULE YOUR INTERVIEW OR ANY INTERVIEW RELATIED QU...
Posted 3 weeks ago
1.0 - 6.0 years
5 Lacs
noida
Work from Office
Call us at 8506897425 Should have knowledge of ISP, Internet & WiFi Related, Router & Modem Connectivity Issues. Need min 1 yr of exp in internet technical troubleshooting(B2C) voice process. Rotational shifts & Rotational week offs Required Candidate profile Should have knowledge of ISP, Internet & WiFi Related, Router & Modem Connectivity Issues. Need min 1 yr of exp in internet technical troubleshooting(B2C) voice process.
Posted 3 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
jharkhand
On-site
The Repair Service Attendant role at Telus International in Noida is an exciting opportunity for individuals with a passion for providing excellent customer service in the telecom industry. As a customer service representative, you will be responsible for assisting high-speed internet and Telecom customers with service-related issues, including hardware and software configurations. If you have experience in internet troubleshooting in the BPO industry and possess excellent communication skills, this role might be the perfect fit for you. In this role, you will work closely with customers to identify their service-related needs and offer appropriate solutions while ensuring world-class custom...
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Walk-in drive for International Chat Support - Telecom (1-3 years) Walk-in: 30th Jul (12:30 PM - 4:30 PM) Prodapt Solutions Module 1, Tower 1 ( 3rd Floor ), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Role & responsibilities Customer Support - Chat: - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Process Adherence: - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Ac...
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
Noida
Work from Office
Dear Connections, Looking for Networking Engineer L1 Voice Support .Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 0 to 2 year Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions and configurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstra...
Posted 2 months ago
2.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Responsibilities: Configure switches & routers Troubleshoot internet issues Monitor networks for performance & security Maintain LAN, VLAN & firewall configurations Provide network support to clients Cafeteria Travel allowance
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
Noida
Work from Office
Job Description Looking for Networking Engineer L1 Voice Support Qualification Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1year Minimum (Tech Exp Only) Skills and Ability: - Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Soft Skills -English: Excellent, C1 CEFR Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical ...
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Walk-in drive for International Chat Support - Telecom (0-3 years) Walk-in: 24th Jun - 26th Jun (12:30 PM - 4:30 PM) Prodapt Solutions Module 1, Tower 1 ( 3rd Floor ), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Role & responsibilities Customer Support: - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Process Adherence: - Follow established procedures and guidelines to ensure compliance with company standards and policies. ...
Posted 3 months ago
1.0 - 2.0 years
2 - 3 Lacs
Dadra & Nagar Haveli
Work from Office
OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other System Software support. Providing REMOTE SUPPORT to the calls logged by the out-location branches Configure / troubleshoot network connectivity of desktops / laptops
Posted 3 months ago
2 - 5 years
3 - 6 Lacs
Bhiwadi, Bengaluru
Work from Office
Role & responsibilities : Provide technical assistance to users via phone, email, remote access, and in-person support for hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, scanners, operating systems, and other peripherals. Troubleshoot and resolve common IT issues, including connectivity problems, hardware malfunctions, and software errors. Diagnose and investigate system failures, identifying root causes and applying effective solutions. Maintain and track IT hardware and software inventory, ensuring accurate records of all assets. Escalate unresolved or critical issues to higher-level support or specialized teams, following stan...
Posted 4 months ago
1.0 - 3.0 years
3 - 4 Lacs
noida
Work from Office
Role & responsibilities Handle inbound calls to assist US-based telecom customers. Resolve queries related to billing, service activation/deactivation, network issues or for technical support. Ensure high levels of customer satisfaction through effective communication and problem-solving skills. Adhere to process guidelines, quality standards, and compliance requirements. Meet or exceed performance targets (KPIs) including call quality, resolution rate, AHT, and CSAT scores. Preferred candidate profile Minimum 6 months of international BPO experience. Excellent communication skills UG/Grad/Post graduates are applicable. Should be comfortable with US shifts. Contact Anamika (9205989465), if i...
Posted Date not available
0.0 - 5.0 years
2 - 4 Lacs
bengaluru
Work from Office
CANDIDATE WITH BROADBAND TROUBLESHOOTING KNOWLEDGE PREFERRED QUAL: MIN 10th/BCA/BE/B.TECH SALARY: UPTO 32K IN HAND UK SHIFT TECH SUPPORT PROCESS 2 WEEK OFFS EXCELLENT SPOKEN ENGLISH Call us 8951958202 8971458202 9108180134 9742626669 6366045006 Perks and benefits PF, Insurance, Gratuity & 2-way Cab Service
Posted Date not available
4.0 - 6.0 years
3 - 4 Lacs
faridabad
Work from Office
We, M/s SB eCommerce Solutions Pvt Ltd, are seeking a skilled and dedicated Networking & IT Support Engineer to manage our network infrastructure, hardware, and day-to-day IT operations. The ideal candidate should be proactive, reliable, and capable of ensuring uninterrupted IT services for smooth business operations. Key Responsibilities Install, configure, and maintain networking equipment (routers, switches, firewalls, Wi-Fi access points, etc.) Monitor network/internet performance and troubleshoot issues to ensure smooth operations Coordinate with ISP providers, raise support tickets, and follow up until resolution Configure and troubleshoot printers, scanners, and other peripherals Mana...
Posted Date not available
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