1201 L1 Support Jobs - Page 18

Min 1 year expr into Service desk process Must expr into any ticketing tool eg: Service now Good communication Location: Pune Immediate joiners preferrable Rotational shift timings Virtual mode Kathir 7845422042

Job Description for Help-desk Support Engineer This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analy...

Hiring for Technical Voice Process Salary - upto 34k in hand 5 days working Rotational Shifts Both side cabs Location - GGN - Need excellent technical knowledge - Need excellent communication skills Apply - Priyanka: 8882269056 Vijay 8920951207

Roles and Responsibilities Provide technical support to customers via phone, email, or chat for desktop and laptop issues. Troubleshoot hardware and software problems using troubleshooting techniques and tools. Escalate complex issues to senior engineers or other teams when necessary. Document customer interactions using CRM software for accurate tracking and reporting. Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction. Desired Candidate Profile 1-4 years of experience in L1 Support (Technical Voice Process) with excellent communication skills. Ability to work on rotational shifts including night shifts as required by the business needs. St...

We are seeking a skilled Software Support Engineer to join our team. The role involves working closely with clients to install, configure, and implement our software solutions,

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functi...

Responsibilities: * Manage application lifecycle from development to retirement * Collaborate with cross-functional teams on project delivery * Provide L1 support for production issues

We have vacancy VMWare for technical support - US voice process. Excellent communication. L2-Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr exprience is must US Shift timing Both way cab provided 5 days working2 days rotational week off Immediate joining preferred Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

We have vacancy VMWare for technical support - US voice process. Excellent communication. 1 lakh joining Bonus + 8 lpa max salary L2-Tech support process- Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr exprience is must US Shift timing Both way cab provided 5 days working2 days rotational week off Immediate joining preferred 1 lakh joining Bonus will be given to candidates who joins immediately Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

Hi, Knowledge of Mail server settings IMAP , POP and SMTP Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME Experience in working on Active Directory Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol ) Experience if SSON (Single Sign On) Experience of API (Application-Programming Interface) Intermediate knowledge of Prevention of Spam, Phishing and Malware Intermediate knowledge of T/S Small Forms (iOS, Android, Windows) Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outloo...

(chat process ) Graduate fresher/exp (technical background only) Salary- 25,950 in-hand + incentives 5 days working with any 2 week off

International technical support chat process Chat process rotational shift 33.5 ctc excellent comms Job location Mohali Interview only at office 4Rounds

Hiring for Technical Support- Backend Process - CHAT- - Thane - WFO - Personal System CHAT PROCESS Hsc/Graduate with 6 months experience in chat process Shifts: 24*7 rotational shifts (strictly follow IBU boundaries of Thane) Required Candidate profile Week off: 6 days of working. Any 1 Rotational week off Nature of Job: Troubleshooting Rounds : HR-Amcat-Ops Quality: C3/ B2 Voice

HSC with 6 months exp/ graduate fresher (technical background only) Salary - 25k inhand + incentives 6 days working with any 1 week off Rotational shift Perks and benefits Incentives up to 5K monthly

(chat process ) Graduate fresher/exp (technical background only) Salary- 25,950 in-hand + incentives 5 days working with any 2 week off

Total Exp : 0-5yrs Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO )2 days week off Location : Pune Venue_ Plot No-31, phase 2, MIDC, Rajiv Gandhi Info Tech, Hinjewadi Park, Pune Every week - Tuesday, Thursday & Saturday starting from-10:00 am ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose...

International technical support chat process Chat process rotational shift 33.5 ctc excellent comms Job location Mohali Interview only at office 4Rounds

Hiring for Technical Support- Backend Process - CHAT- - Thane - WFO - Personal System CHAT PROCESS Hsc/Graduate with 6 months experience in chat process Shifts: 24*7 rotational shifts (strictly follow IBU boundaries of Thane) Required Candidate profile Week off: 6 days of working. Any 1 Rotational week off Nature of Job: Troubleshooting Rounds : HR-Amcat-Ops Quality: C3/ B2 Voice

HSC with 6 months exp/ graduate fresher (technical background only) Salary - 25k inhand + incentives 6 days working with any 1 week off Rotational shift Perks and benefits Incentives up to 5K monthly

International technical support chat process Chat process rotational shift 33.5 ctc excellent comms Job location Mohali Interview only at office 4Rounds

International technical support chat process Chat process rotational shift 33.5 ctc excellent comms Job location Mohali Interview only at office 4Rounds

International technical support chat process Chat process rotational shift 33.5 ctc excellent comms Job location Mohali Interview only at office 4Rounds

Hiring for Technical Support- Backend Process - CHAT- - Thane - WFO - Personal System CHAT PROCESS Hsc/Graduate with 6 months experience in chat process Shifts: 24*7 rotational shifts (strictly follow IBU boundaries of Thane) Required Candidate profile Week off: 6 days of working. Any 1 Rotational week off Nature of Job: Troubleshooting Rounds : HR-Amcat-Ops Quality: C3/ B2 Voice

Int Technical Voice Process Any grad with min 1 yr exp in Service Desk/Tech Support CTC-Upto 4 LPA + Variables WFO-5 days working Night Shifts Location-Hyderabad/Bangalore/Pune Immediate Joiner Contact - Divyanshi (8905115503 ) Perks and benefits Both Side Cab Allowances and Incentives

Research and identify solutions to our POS software Diagnose and troubleshoot technical issues Ask customers targeted questions to understand the root of the problem quickly Track computer system issues through to resolution, within agreed time limits Talk to clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g., software developers) Provide prompt and accurate feedback to customers Refer to an internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow u...